9.4/10
★★★★★
based on 8820 reviews published

Latest customer reviews

5 /5
★★★★★

Excelent

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Verified Buyer
purchased on 30/04/2023
Answer from CITY-LOCKER Paris
Hello Mariana, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

Nothing to say about the service. But very expensive for my taste.

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Acheteur Vérifié
purchased on 28/04/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Isabelle, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available as our rates are for lockers and not per piece of luggage. We hope to see you again and wish you a pleasant day!
5 /5
★★★★★

Easy and fast

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Verified Buyer
purchased on 17/04/2023
Answer from CITY-LOCKER Paris
Hello Ricardo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

I didn't like the compulsory data sharing for baggage drop-off. Possible improvements for the mobile version.

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Acheteur Vérifié
purchased on 29/04/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Florian and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we will take your feedback into account. Regarding the collection of data these meet the law in terms of RGPD and are necessary for us to send codes and to ensure the security of your luggage. Thank you for using our service and we look forward to seeing you again.
5 /5
★★★★★

Easy to access, fast and clean I recommend

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Acheteur Vérifié
purchased on 21/04/2023
Translated review
4 /5
★★★★☆

Good prices, everything worked well. Location was central but a bit difficult to find. Will surely use again.

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Verified Buyer
purchased on 27/04/2023
Answer from CITY-LOCKER Paris
Hello Raya, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Una ventaja del uso de City Locker es que brinda comodidad y seguridad a los usuarios al permitirles almacenar temporalmente sus pertenencias en un lugar cercano y accesible mientras realizan otras actividades. Esto puede ser especialmente útil para turistas, viajeros de negocios o cualquier persona que necesite un lugar seguro para dejar sus pertenencias mientras explora una ciudad o realiza actividades durante el día. Además, City Locker ofrece una variedad de tamaños de casilleros para adaptarse a diferentes necesidades de almacenamiento, lo que lo convierte en una opción conveniente y versátil para muchas personas.

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Verified Buyer
purchased on 22/04/2023
Answer from CITY-LOCKER Paris
Hello M C., Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Excellent online service - locker service worked 100% exactly as expected

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Verified Buyer
purchased on 27/04/2023
Answer from CITY-LOCKER Paris
Hello David, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

At first when I arrived at your site with my suitcase I couldn't open the door to your site with the code I had received by e-mail.Another kind tourist opened the door for me.For the rest I had no problems.

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Acheteur Vérifié
purchased on 01/04/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Herman, Thank you for sharing your opinion. We're sorry you had a problem with the door when you visited our locker. If you have any questions, please do not hesitate to contact our hotline for assistance on 01 44 59 84 04. The CityLocker team wishes you a pleasant day and hopes to see you soon in one of our lockers.
5 /5
★★★★★

Comodissimo e tutto perfetto. vicino alla Tour eiffel.

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Verified Buyer
purchased on 26/04/2023
Answer from CITY-LOCKER Paris
Hello Grazia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Responded immediately when I booked the wrong day and resolved immediately. So helpful! Very convenient service.

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Verified Buyer
purchased on 28/04/2023
Answer from CITY-LOCKER Paris
Hello Kaylen, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Muy bien y muy facil de reservar a través de la web.

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Verified Buyer
purchased on 23/04/2023
Answer from CITY-LOCKER Paris
Hello Nestor, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Clear and working

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Verified Buyer
purchased on 27/04/2023
Answer from CITY-LOCKER Paris
Hello Giuseppe, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Was super easy to handle.

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Verified Buyer
purchased on 22/04/2023
Answer from CITY-LOCKER Paris
Hello Matthias, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Very simple & easy to use the service. Very helpful.

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Verified Buyer
purchased on 27/04/2023
Answer from CITY-LOCKER Paris
Hello Ruth, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

Great facility, everything worked as it should and gave peace of mind - reserved online, received codes that worked, dropped luggage off, and collected it later with no issues. However, it’s overpriced, on a Saturday I paid €15 for about 7 hours of storage

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Verified Buyer
purchased on 21/04/2023
Answer from CITY-LOCKER Paris
Hello Adrienn, Thank you for sharing your opinion, We are truly happy that you enjoyed your visit at CityLocker However, the prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
5 /5
★★★★★

This was a simple activity to complete. The online registration was simple and the subsequent instructions on accessing the location was clear. It was a good 5 minute walk to the lockers from Gare du Nord station. It was great to have the security knowing once inside the room you were away from prying eyes if you needed to rearrange your suitcase. Would recommend these to anyone wanting to off load their gear and sightsee before a late flight.

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Verified Buyer
purchased on 26/04/2023
Answer from CITY-LOCKER Paris
Hello Smith, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Excelente servicio y muy seguro

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Verified Buyer
purchased on 21/04/2023
Answer from CITY-LOCKER Paris
Hello Jesus, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Nearer east station than Gare de Nord

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Verified Buyer
purchased on 16/04/2023
Answer from CITY-LOCKER Paris
Hello Juliet, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

It's just not excellent due to the high value to keep for just one day and it's not even a full 24 hours. And also for not being able to take it off at any time of the night.

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Verified Buyer
purchased on 06/04/2023
Answer from CITY-LOCKER Paris
Hello Nathalia, Thank you for sharing your opinions, CITY-LOCKER's hours are indicated on the website (8 a.m to 10 p.m, 7/7) at the bottom of the home page but also on the front of our shops and are not open 24h/24 for security reasons because the safety of your luggages is of course our priority. We are wishing you an excellent day and we hope to see you very soon again in one of our storages.
5 /5
★★★★★

Very practical, instinctive

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Acheteur Vérifié
purchased on 24/04/2023
Translated review
Answer from CITY-LOCKER Paris
Stephanie We would like to thank you most sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with a quality service and a response adapted to your needs.
1 /5
★☆☆☆☆

The keypad didn't work to enter the premises. the number given didn't answer.

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Acheteur Vérifié
purchased on 25/04/2023
Translated review
Answer from CITY-LOCKER Paris
Hello sir and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and will ensure that this problem does not recur. We note that despite this you were still able to use your locker and are therefore surprised by your rating. We look forward to seeing you again under better conditions.
5 /5
★★★★★

Good

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Verified Buyer
purchased on 20/04/2023
Answer from CITY-LOCKER Paris
Hello, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Perfect

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Verified Buyer
purchased on 19/04/2023
Answer from CITY-LOCKER Paris
Hello Boryana, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

So easy to be booked! Just some clicks to get the possibility to enjoy the city without luggages. Several useful location to choose from. Big boxes and easy mechanism to drop off and pick!

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Verified Buyer
purchased on 24/04/2023
Answer from CITY-LOCKER Paris
Hello Valentina, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

Booking is easy and access to the locker works technically perfect. But!!!! only two suitcases of normal size and not four as promised do fit into it. Therefor only four stars.

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Verified Buyer
purchased on 24/04/2023
Answer from CITY-LOCKER Paris
Hello Christian, Thank you for sharing your opinion, the lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
5 /5
★★★★★

Excelente servicio y buena ubicación.

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Verified Buyer
purchased on 25/04/2023
4 /5
★★★★☆

Overall good service

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Verified Buyer
purchased on 19/04/2023
5 /5
★★★★★

Everything is well explained and easy to understand!

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Acheteur Vérifié
purchased on 24/04/2023
Translated review
5 /5
★★★★★

Comodissimo!

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Acheteur Vérifié
purchased on 23/04/2023
Translated review
5 /5
★★★★★

Great service, it’s easy to book a locker. The website was clear, easy to use and confirmation came immediately. Nice job!

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Verified Buyer
purchased on 23/04/2023
4 /5
★★★★☆

The navigation in the site Is easy

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Verified Buyer
purchased on 22/04/2023
Answer from CITY-LOCKER Paris
Hello Marco, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Muito bem situada e de fácil utilização.

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Verified Buyer
purchased on 12/03/2023
5 /5
★★★★★

Everything worked fine! There's even a QR Code to scan in case anyone needs help/advice. Can't go wrong with city locker.

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Verified Buyer
purchased on 11/04/2023
Answer from CITY-LOCKER Paris
Hello Sabrina, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
1 /5
★☆☆☆☆

The door could not be opened with the key number. I have sent a mail about this and received no answer.

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Verified Buyer
purchased on 15/04/2023
Answer from CITY-LOCKER Paris
Bonjour Ulrich we are so sorry for the problem you have had; Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem. Could you please resend your mail to [email protected] so that we can answer it. Merci
3 /5
★★★☆☆

Too expensive

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Verified Buyer
purchased on 22/04/2023
Answer from CITY-LOCKER Paris
Hello Simone, Thank you for sharing your opinion. The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
5 /5
★★★★★

Great

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Verified Buyer
purchased on 22/04/2023
Answer from CITY-LOCKER Paris
Hello Melker, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Conveniently organized

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Verified Buyer
purchased on 22/04/2023
Answer from CITY-LOCKER Paris
Hello Martin, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Quick and easy booking. Access to the locker is easy with information received via sms and email. It's a service I'll use again.

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Acheteur Vérifié
purchased on 17/04/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Daniel Thank you for your review and for using our service. We hope to have the pleasure of seeing you again during your next stay in Paris.
3 /5
★★★☆☆

Everything is okay, but setting the second number to the locker number still leaves the option for other people that rent a City Locker to open the other lockers. If I rent one locker, I basically have access to the other ones. That's not as safe as you advertise it. Otherwise the location is fine, it is easy to find, close to the city center, and the lockers are spacious.

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Verified Buyer
purchased on 22/04/2023
Answer from CITY-LOCKER Paris
Hello Arman, Thank you for sharing your opinion, The codes provided to our clients are all unique et change everyday in case of a several's days booking, the security of your luggages is our priority and we would never give the same codes to all the clients. CityLocker's team wish you a great day.