/10
★★★★★
based on 9594 reviews published
★★★★★
based on 9594 reviews published
Latest customer reviews
5
/5
★★★★★
Gold
Franco L.
purchased on 08/08/2023
Answer from CITY-LOCKER Paris
Hello Franco, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Good! It's near the Paris north station.
S I.
purchased on 16/08/2023
Answer from CITY-LOCKER Paris
Hello S, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4
/5
★★★★☆
Easy to use
Marie K.
purchased on 22/07/2023
Translated review
Answer from CITY-LOCKER Paris
Hello , Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
4
/5
★★★★☆
The customer must be alerted to the fact that the door opens several seconds after entering the code.
Alvaro B.
purchased on 16/08/2023
Answer from CITY-LOCKER Paris
Hello, Alvaro Thanks for using our service, We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
2
/5
★★☆☆☆
No refund for Not using
Magdalena F.
purchased on 21/08/2023
Answer from CITY-LOCKER Paris
Hello Magdalena, Thank you for sharing your opinion, As said in our General Terms : In accordance with the provisions of article L.121-21-8 of the Consumer Code, the customer is informed that he/she does not have the right of withdrawal, which he/she expressly waives in view of the specific nature of the service, and that the reservation is not refundable except in cases of force majeure. We wish you a great day.
4
/5
★★★★☆
No possibility of paying for 2 or 3 hours. Is this the site?
Martin L.
purchased on 22/08/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Martin, Thank you for sharing your opinion. We can confirm that we only offer daily rates of between 12 and 15 euros per locker for 4 cabin suitcases. The City-Locker team wishes you a pleasant day and hopes to see you soon in one of our lockers.
5
/5
★★★★★
Perfect and practical
Jean-louis F.
purchased on 14/08/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Jean-Louis, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5
/5
★★★★★
Best choice for our luggage
Sabine H.
purchased on 17/08/2023
Answer from CITY-LOCKER Paris
Hello Sabine, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Good!
Toshihiro I.
purchased on 15/08/2023
Answer from CITY-LOCKER Paris
Hello Toshihiro, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Very easy to book and access lockers and they were big enough for us (two hand luggage sized suitcases and two backpacks).
Britta T.
purchased on 15/08/2023
Answer from CITY-LOCKER Paris
Hello Britta, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Perfect service without any problems!
Thomas W.
purchased on 20/08/2023
Answer from CITY-LOCKER Paris
Hello Thomas, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Affordable and accessible
Mauricio C.
purchased on 17/08/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Mauricio, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5
/5
★★★★★
Very practical and efficient
Laurent L.
purchased on 21/08/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Laurent, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5
/5
★★★★★
Great location, easy to use and huge lockers
Tim M.
purchased on 21/08/2023
Answer from CITY-LOCKER Paris
Hello Tim, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Easy to find and use! It's in a nice area too.
Aggie L.
purchased on 15/08/2023
Answer from CITY-LOCKER Paris
Hello Aggie, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4
/5
★★★★☆
It was a bit difficult to understand how to do everything. I also thought that someone would be working there so I could talk to them but there wasn't. Otherwise, clever way of locking bags in! Would use again now when I know how it works.
Josefin O.
purchased on 16/08/2023
Answer from CITY-LOCKER Paris
Hello Josefin, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Easy to book, all the information needed easily accessible on the website.
Ramona N.
purchased on 14/08/2023
Answer from CITY-LOCKER Paris
Hello Ramona, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
The website was easy to use
Ciaran M.
purchased on 16/08/2023
Answer from CITY-LOCKER Paris
Hello Ciaran, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Very good and practical
Olga Z.
purchased on 20/08/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Olga, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5
/5
★★★★★
The booking is simple and quick. seamless user interface
Natchaya S.
purchased on 20/08/2023
Answer from CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
It was very simple
Nicole H.
purchased on 20/08/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Nicole, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
4
/5
★★★★☆
Practical and useful
Luc G.
purchased on 20/08/2023
Translated review
Answer from CITY-LOCKER Paris
Hello , Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
4
/5
★★★★☆
Very practical, but a little expensive for a locker. It deserves to offer smaller and cheaper lockers.
Anthony A.
purchased on 13/08/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Anthony, On the site it says from 2€, you can access the information on the site The price is 12.00 €/day per locker for one day (8:00-22:00) (15.00 €/day on weekends and public holidays) For reservations of several days, the rates are degressive. On certain days, special offers are available for as little as €2/day.
4
/5
★★★★☆
Good service for money, need to get better customer service tough.
Andre V.
purchased on 20/08/2023
Answer from CITY-LOCKER Paris
Hello Andre, Thanks for using our service, We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
4
/5
★★★★☆
Um ótimo serviço, só poderia ser um pouco mais barato.
Thaís M.
purchased on 14/08/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Thaís, Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the cheapest in Paris given the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
5
/5
★★★★★
It's a great service!
Mariana V.
purchased on 12/08/2023
Answer from CITY-LOCKER Paris
Hello Mariana, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Simple and easy to order the locker online. Was able to get a locker within minutes.
Belal A.
purchased on 15/08/2023
Answer from CITY-LOCKER Paris
Hello Belal, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Easy to order
Patricia P.
purchased on 10/08/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Patricia, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
2
/5
★★☆☆☆
Lockers too small and too expensive We had to clima up many stairs to get to the locker
Marc G.
purchased on 19/08/2023
Answer from CITY-LOCKER Paris
Hello, Marc Thanks for using our service and sorry it does not reach your expectations. But could you please tell us which stairs you are talking about as our shop is at the ground floor? What do you mean by locker are too small? Locke size is W 48 cm x H 61 cm x D 85 cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20 cm). Which size will have been convenient to you? Thanks in advance for taking the time to answer our question so that we can improve if necessary our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
5
/5
★★★★★
Nothing to complain
Jochen K.
purchased on 16/08/2023
Answer from CITY-LOCKER Paris
Hello Jochen, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
便利で助かりました。ロワシーバス乗り場の近くにあるので、ホテルチェックアウトした日の観光に役立ちました
先生 �.
purchased on 13/08/2023
Answer from CITY-LOCKER Paris
Hello 先生, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
1
/5
★☆☆☆☆
When I booked the locker, I did not pay attention to the luggages’ dimensions mentioned. Such information should be clear - it is mentioned below the renting date (you have to scroll down to see it). So anyway, i could not fit my luggage in the locker, and there was no one there to discuss about the refund or cancellation - it is a self service I guess.
Abdullah A.
purchased on 14/08/2023
Answer from CITY-LOCKER Paris
Bonjour, merci d'avoir réservé notre service et désolé que vous n’ayez pu l’utiliser par manque d’attention. Comme vous les précisez, il est très important de vérifier la taille des bagages avant de finaliser votre reservation; Pour rappel L 48 cm x H 61 cm x P 85 cm. Cette dimension convient à la plupart des grandes valises et peut contenir jusqu'à 4 bagages cabine format international IATA (55 x 35 x 20 cm). Les dimensions figurent en pages d’accueil de notre site sous forme de texte et de GIF afin de vous alerte sur les dimensions des casiers ce qui vous a apparement échappé, ce que nous regrettons. Le système étant automatisé aucune aide sur place ne peut vous être apporter mais une hotline disponible 7/7 de 8:00 à 22:00 aurait pu vous apporter une réponse commerciale et notament vous proposer un avoir du montant de votre réservation valable 6 mois. Nous restons bien évidement à votre disposition soit par téléphone soit @ [email protected] pour tout complement d’information. Bonne journée et au plaisir de vous accueillir dans l’une de nos 6 adresses parisiennes.
5
/5
★★★★★
Online booking: quick and easy. Clear instructions when ordering and afterwards.
Véronique L.
purchased on 16/08/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Véronique, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
3
/5
★★★☆☆
Too expensive Too bad there's no rate for anything shorter than a full day!
Élise R.
purchased on 12/08/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Elise, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or maximum 3.75€ per baggage for one day (8:00-22:00). We hope to see you again and wish you a pleasant day!
5
/5
★★★★★
Easy and practical
Olivier M.
purchased on 18/08/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Olivier, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5
/5
★★★★★
It was bit hard to open the door, but everything else went went pretty smoothly.
Sonja S.
purchased on 17/08/2023
Answer from CITY-LOCKER Paris
Hello Sonja, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
3
/5
★★★☆☆
In generally it was okay and easy to handle on the smartphone. But i had to press third times the number of the case to put in the suitcases, The door did not open before!
Christa W.
purchased on 16/08/2023
Answer from CITY-LOCKER Paris
Hello Christa, Thank you for sharing your opinion, We are sorry you had trouble to open your locker's door, however the sound of the numbers pad indicate you when you are entering the code in a right way or not. City Locker's team wish you a great day.
3
/5
★★★☆☆
Perhaps I didn't look carefully beforehand, but it was noted that this cuty locker was located in Chatelet, but it was still a 20min walk from the Chatelet metro station. It would be better to find out which metro station was closest to the cuty locker, i.e. Réaumur Sébastopol or Arts et Métiers. The walking time with luggage was long... once there, everything went very smoothly, nothing to complain about.
Séverine S.
purchased on 11/08/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Séverine Thank you for sharing your opinion with us. We are sorry if the location of our locker did not suit you. However, the addresses of the lockers are clearly indicated on the website just before you make a reservation, along with a Google Maps map showing the location in terms of time and distance from your departure point. We wish you a pleasant day and hope to see you soon in one of our lockers.
5
/5
★★★★★
Very good service. Safe and easy.
Stefanie Felizitas S.
purchased on 13/08/2023
Answer from CITY-LOCKER Paris
Hello Stefanie Felizitas, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
3
/5
★★★☆☆
The codes aren’t secure at all, it is the door code plus your locker number and if anyone catches on, they can just access your locker very easily.
Amy M.
purchased on 02/08/2023
Answer from CITY-LOCKER Paris
Hello Amy, Thank you for sharing your opinion, CITY-LOCKER’s storages are monitored by our security cameras 24h/24 7/7 and our team is making sure that your luggages are totally safe. Our insurance is also covering all your belongings up to 1500 euros by locker. Furthermore, the codes are individuals and change every day for the several days booking We hope to have answered all your questions and wish you a great day from the CITY-LOCKER’s team.