9.4/10
★★★★★
based on 8820 reviews published

Latest customer reviews

5 /5
★★★★★

Highly satisfied

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Verified Buyer
purchased on 10/04/2023
4 /5
★★★★☆

It's convenient. Easy to check in. But the locker only fits 3 luggages instead of 4 as advertised.

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Verified Buyer
purchased on 05/04/2023
5 /5
★★★★★

Easy to access the space and the locker, which easily accommodated two small wheeled cabin bags. Central location, clean and efficient. A great solution!

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Verified Buyer
purchased on 24/02/2023
5 /5
★★★★★

Very good service, i suggest it to you. Fast reservation and check in.

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Verified Buyer
purchased on 10/04/2023
5 /5
★★★★★

Buongiorno consiglio vivamente questo tipo di deposito bagagli in quanto una vota pagato ti inviano codice porta e codice armadio così da poter aprire e inserire la valigia son spaziosi ci sta una valigia grande e due zainetti.

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Verified Buyer
purchased on 05/04/2023
4 /5
★★★★☆

Good

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Verified Buyer
purchased on 08/04/2023
5 /5
★★★★★

Quick and easy account creation, quick access to the premises, clean premises, simple access procedure, perfect location.

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Acheteur Vérifié
purchased on 10/04/2023
Translated review
5 /5
★★★★★

Thank you

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Acheteur Vérifié
purchased on 10/04/2023
Translated review
4 /5
★★★★☆

I would have liked to have been able to choose a lower locker as I was travelling alone and I am a woman of a certain age so it would have been difficult to fit a heavy suitcase in an upper locker.

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Acheteur Vérifié
purchased on 03/04/2023
Translated review
Answer from CITY-LOCKER Paris
Thank you Nathalie for taking the time to leave a review of our service; we're sorry we didn't fully meet your expectations. Our hotline available from 8:00 to 22:00 could have helped you change lockers. Please do not hesitate to contact us again. Thank you for your patience.
5 /5
★★★★★

Funciona muy bien

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Verified Buyer
purchased on 05/04/2023
5 /5
★★★★★

Perfect!! Store your luggage and roam the city! Clear instructions, we had trouble fitting 4 cases in the locker, but we succeeded!!!

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Verified Buyer
purchased on 09/04/2023
5 /5
★★★★★

Nice!

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Verified Buyer
purchased on 17/03/2023
5 /5
★★★★★

Nice and easy to book it and get to the locker!

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Verified Buyer
purchased on 09/04/2023
5 /5
★★★★★

Muy accesible. Respuesta inmediata

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Verified Buyer
purchased on 07/04/2023
4 /5
★★★★☆

No tuve problemas con el francés pero se agradecerían otros idiomas

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Acheteur Vérifié
purchased on 08/04/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Beatriz, Thank you for your opinion, We would like to inform you that other languages are available on the CityLocker's website (English, Italian, German, Japanese, Spanish, Brazilian). We wish you a great day and hope to see you back in one of our storages very soon !
5 /5
★★★★★

Correct, clean as expected

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Verified Buyer
purchased on 17/03/2023
5 /5
★★★★★

Easy to find. Easy to use. Easy to book. Quite spacious for my needs.

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Verified Buyer
purchased on 04/04/2023
4 /5
★★★★☆

Everything ok - only one problem: we had to try several times to get into the shop.

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Verified Buyer
purchased on 07/04/2023
5 /5
★★★★★

Super convenient, very safe

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Acheteur Vérifié
purchased on 06/04/2023
Translated review
5 /5
★★★★★

Very good. Easy to book.

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Acheteur Vérifié
purchased on 03/04/2023
Translated review
5 /5
★★★★★

Easy to find from Gare du Nord and everything very simple once we got to the store - bear in mind this is a self service store, no staff are present. Luckily I had written down the codes we needed to access the store and our pre-booked locker as I couldn't get online on my phone, and all the info was on my emails. No issues otherwise, would use again if we ever needed to.

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Verified Buyer
purchased on 19/03/2023
5 /5
★★★★★

Fast , big , good position .

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Verified Buyer
purchased on 07/03/2023
5 /5
★★★★★

Very easy to use and recover. Great for travelling around the capital

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Acheteur Vérifié
purchased on 01/04/2023
Translated review
3 /5
★★★☆☆

Kept my luggage secure as I needed it but expensive for what it was

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Verified Buyer
purchased on 03/04/2023
5 /5
★★★★★

Very good, fast and practical.

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Verified Buyer
purchased on 27/02/2023
5 /5
★★★★★

First time trying Citylocker and I was nervous that something would go wrong but everything was perfect. Lifesavers.

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Verified Buyer
purchased on 02/04/2023
5 /5
★★★★★

Muy fácil y práctico. Recomiendo

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Acheteur Vérifié
purchased on 07/04/2023
Translated review
5 /5
★★★★★

Great service. Easy to book online. Access codes emailed immediately after booking. Good, secure locker storage facility. Highly recommend. Would definitely use again.

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Verified Buyer
purchased on 17/03/2023
5 /5
★★★★★

Great service. It's very easy and convenient to book a locker.

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Verified Buyer
purchased on 14/03/2023
5 /5
★★★★★

Fast, convenient booking and payment site. Immediate confirmation sms

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Acheteur Vérifié
purchased on 13/03/2023
Translated review
5 /5
★★★★★

Easy to book, easy to use… Not very cheap but ok for three bags.

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Verified Buyer
purchased on 05/04/2023
5 /5
★★★★★

Super convenient. Very large locker.

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Acheteur Vérifié
purchased on 05/04/2023
Translated review
5 /5
★★★★★

Easiy

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Verified Buyer
purchased on 05/04/2023
5 /5
★★★★★

Good!!

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Verified Buyer
purchased on 30/03/2023
5 /5
★★★★★

Quick, convenient, secure

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Verified Buyer
purchased on 03/04/2023
5 /5
★★★★★

Https://maps.app.goo.gl/2uzfqDwSh5kq45Qr9?g_st=ic

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Verified Buyer
purchased on 15/03/2023
2 /5
★★☆☆☆

Code didnt work a few times

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Verified Buyer
purchased on 04/04/2023
Answer from CITY-LOCKER Paris
Thanks for your feedback and for using our service. Sometimes people forget to dial the #on the codes so that it can not work. Furthermore the hotline open from 8:00am to 10:00pm is here to help you in case of problems. Hope everything will be ok next time you’ll visit us. We have sent you by mail a discount coupon for your next booking for you or a member of your family.
5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 25/03/2023
Translated review
1 /5
★☆☆☆☆

Very bad. When we arrived. People were stuck inside because the code to open the door didn't work. We didn't leave our suitcases for fear of being locked out too; I lost 15 euros and we left our suitcases elsewhere.

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Acheteur Vérifié
purchased on 03/04/2023
Translated review
Answer from CITY-LOCKER Paris
Hello We are very surprised to read your message because our system informs us that you dropped off your belongings at 10:37 and picked them up at 18:33. Our system allows us to track locker opening times. What's more, you are not asked for a code to exit. We have just sent you an e-mail to get more information so that we can of course reimburse you if you have really encountered a problem.
5 /5
★★★★★

Goooood!!

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Verified Buyer
purchased on 04/04/2023
Answer from CITY-LOCKER Paris
Thanks for sharing your opinion and for sharing your experience with us. We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon.