/10
★★★★★
based on 6921 reviews published
★★★★★
based on 6921 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Misinformation regarding the amount of luggage able to fit in locker resulted in us having to purchase a second locker upon arriving. This was further challenged by the fact that no cell reception is able to be accessed in the shop leaving me standing outside in rain trying to purchase locker online. Upon acquiring a second locker it was revealed that our designated locker was faulty and did not properly close. I then proceeded to contact helpline whilst standing outside in rain again only to find the helpline is only in french. Would give zero stars if I could!
Verified Buyer
purchased on 19/12/2022
Answer from CITY-LOCKER Paris
Hello, Thank you for your opinion, Regarding our locker's size, you can fit 4 cabin luggage according to the IATA standard or one large suitcase. Furthermore, you could have reach our hotline (which is available in French, Enligsh and Spanish) and we would have changed your defaulting locker. CityLocker's team wish you a great day !
5
/5
★★★★★
Excellent
Acheteur Vérifié
purchased on 05/01/2023
Translated review
1
/5
★☆☆☆☆
Io ed i miei abbiamo prenotato e pagato 6 cassette e non ne abbiamo utilizzata neanche una in quanto non si aprivano
Abbiamo atteso più di un'ora, tra tentativi e arrivo del tecnico ma in alcune prove si aprivano, subito dopo, riprovando no.
Probabilmente c'era un guasto tecnico.
Alla fine ce ne siamo andati nel timore che al ritorno avremmo perso troppo tempo nel riaprirle.
Pessima esperienza, inoltre abbiamo fatto presente la problematica via chat, ma non siamo stati neanche risarciti
Verified Buyer
purchased on 31/12/2022
Answer from CITY-LOCKER Paris
Hello Bianca, Thank you for your opinion, We are sorry you had troubles during your visit, in case of any problems do not hesitate to call the hotline. As soon as we were informed, one of our members came to solved the issue. After checking, we have refunded you on an exceptional and commercial basis. CityLocker's team wish you a great day !
4
/5
★★★★☆
....
Verified Buyer
purchased on 30/12/2022
5
/5
★★★★★
Very convenient.
Cheaper than other lockers, but the lockers in Paris are expensive.
They are big and hold a lot.
I wish there were more lockers in convenient places, like near bus stops.
Verified Buyer
purchased on 30/12/2022
2
/5
★★☆☆☆
That same day, I mistakenly made a reservation for the lockers at the train stations and near the Eiffel Tower. I immediately emailed to try to cancel the order. I received no reply to my request. Otherwise, the service is very practical. However, we didn't manage to enter ( first code didn't work. Fortunately, at both baggage drop-off and baggage claim, customers let us in and we were able to use the code to open the locker. As I said earlier, this is the Eifel Tower locker. OLIVIER
Acheteur Vérifié
purchased on 09/01/2023
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Answer from CITY-LOCKER Paris
Hello Olivier, Thank you for leaving your opinion after your visit to our facilities. However, we can't find any requests for refunds by e-mail, nor calls to our hotline. Could you please send us the e-mail to [email protected]? The CityLocker team wishes you a pleasant day.
5
/5
★★★★★
Excellent
Verified Buyer
purchased on 29/12/2022
5
/5
★★★★★
Muy seguro y sencillo! Un poco caro, pero buen servicio
Verified Buyer
purchased on 01/01/2023
5
/5
★★★★★
Perfect. Easy and useful. I dudnt received the email with the codes but i received the sms.
Acheteur Vérifié
purchased on 01/01/2023
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4
/5
★★★★☆
Simple and practical, but a little expensive.
Acheteur Vérifié
purchased on 08/01/2023
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5
/5
★★★★★
Easy to use, fit large suitcase and was perfect for the day. Highly recommend if you need a place to store you luggage for the day. Busy early morning, make your reservation.
Verified Buyer
purchased on 08/01/2023
4
/5
★★★★☆
The service was good, agile and practical. On the other hand, I found it a little expensive. Still, very practical.
Acheteur Vérifié
purchased on 07/01/2023
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4
/5
★★★★☆
Todo bien pero es un servicio caro.
Verified Buyer
purchased on 03/01/2023
5
/5
★★★★★
Muy cercano al centro de Paris. Me gusto poder dejar allí mis pertenencias. Un sitio seguro.
Acheteur Vérifié
purchased on 24/12/2022
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5
/5
★★★★★
Easy to book & use, a hidden gem! Genuinely safe.
Good size locker to fit a large suitcase in.
Verified Buyer
purchased on 03/01/2023
5
/5
★★★★★
Great location and super easy to use!
Verified Buyer
purchased on 25/12/2022
5
/5
★★★★★
Easy to reach - well organized - very large lockers
Verified Buyer
purchased on 04/01/2023
5
/5
★★★★★
It was really easy to use.
Verified Buyer
purchased on 05/01/2023
4
/5
★★★★☆
Availability and ease of purchase and use. Small problem when entering the locker opening code. Fortunately, a City Locker representative was on hand to explain...
Acheteur Vérifié
purchased on 02/01/2023
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5
/5
★★★★★
Close to the Eiffel Tower, save, autoservice. It was perfect!!
Verified Buyer
purchased on 31/12/2022
4
/5
★★★★☆
There could be the possibility to inform the bag size and take a lower locker. If you are alone and needs to lift a 23kg bag estou the top locker, you can have some difficulties.
The system works very good and the location was nice.
Verified Buyer
purchased on 04/01/2023
5
/5
★★★★★
Excellent service and easy to book.
Verified Buyer
purchased on 01/01/2023
5
/5
★★★★★
Easy to navigate the booking (which is only online), good sized lockers, could fit about 5 backpacks with no issue. The code system is great, there's cctv and a person inside cleaning and keeping an eye on things.
Verified Buyer
purchased on 03/01/2023
4
/5
★★★★☆
Pretty good. Location is quite central.
Verified Buyer
purchased on 02/01/2023
3
/5
★★★☆☆
A nuestra llegada a París fue bastante bien, aunque uno de los códigos no entraba bien. Pero el día que reservamos para la salida, nos encontramos una de las taquillas ocupada con otra maleta. Cuando al fin pudimos contactar con la empresa, Jeremy nos atendió muy bien a través de SMS, y pudimos colocar nuestro equipaje en otra taquilla que debió abrir él a distancia, pues el código que nos proporcionó tampoco funcionaba.
Deberían mejorar el sistema de apertura de las taquillas, pues la situación nos provocó una perdida de tiempo importante y el consiguiente nerviosismo. Aún así, Jeremy nos atendió eficazmente.
Acheteur Vérifié
purchased on 27/12/2022
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5
/5
★★★★★
Very useful and easy-to-use service. Very helpful for tourists who wants to spend time in the town and skip trip to and from hotel.
Verified Buyer
purchased on 03/01/2023
5
/5
★★★★★
Very easy to find.
Great location.
Does what it is supposed to do, easy to use and informative guide on how to use.
Definitely recommend if needing a luggage locker in Paris city centre!
Verified Buyer
purchased on 01/01/2023
5
/5
★★★★★
This was a fantastic service. Very easy to use.
Verified Buyer
purchased on 01/01/2023
5
/5
★★★★★
Very easy to understand and use.
Acheteur Vérifié
purchased on 25/12/2022
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5
/5
★★★★★
It was fairly easy to use and get to. For reference, our family of 5 needed 3 lockers for 5 small suitcases, 5 carry-ons, jackets, and a few misc items. It was good that it opened at 8:00am (the others opened at 10:00) and it was open on Jan 1 (others were not).
Verified Buyer
purchased on 31/12/2022