9.4/10
★★★★★
based on 8816 reviews published

Latest customer reviews

5 /5
★★★★★

Really easy to book and use.

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Verified Buyer
purchased on 07/02/2023
5 /5
★★★★★

Perfect, easily to enter. All our lugage fit. Really close to Garde de Nord, so that was handy. Would use it again for sure!

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Verified Buyer
purchased on 03/02/2023
5 /5
★★★★★

Very clear information on the website and easy to book and pay.

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Verified Buyer
purchased on 02/02/2023
4 /5
★★★★☆

On the positive side, good communication, easy to use, the site is very well placed, but on the negative side, the code didn't work right away, and no one answered the emergency number, which was a bit of a scare! In any case, very practical, I'd do it again.

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Acheteur Vérifié
purchased on 03/02/2023
Translated review
Answer from CITY-LOCKER Paris
We take note of your comments and will do our best to earn your 5 stars on your next visit. We look forward to seeing you again soon.
4 /5
★★★★☆

Eventually it did its job as expected and our luggage was kept there for several hours. However, although we were sent a text with a password for the door and another one for the locker itself: The entrance door could be opened just by pushing it, so no extra security layer, and when it comes to the locker, we spent a good 15 minutes trying to understand what we were doing wrong and the locker wouldn’t open. Eventually after many attempts where we were literally inserting the same code again and again, all of a sudden the locker did us the favour and opened.

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Verified Buyer
purchased on 06/02/2023
Answer from CITY-LOCKER Paris
Thanks for your comment and having used our service. The day you booked we were facing a technical problem with the door. During this period the controls with the video had been increased in order to check and ensure the sécurisation of your belongings. Now the problem is fixes:). Sorry for this problem you have had be sure we do all our best every day to guaranty a high level of sécurisation on your luggage.
5 /5
★★★★★

Huge locker easily fitted 4 carry ons. Hassle free

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Verified Buyer
purchased on 05/02/2023
5 /5
★★★★★

Easy and fast

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Verified Buyer
purchased on 03/02/2023
4 /5
★★★★☆

Excellent service and it was convenient to put the suitcase in the box. I don't put excellent only because we had problems with the entrance door, once the code sent was entered it did not open immediately. After a few calls it worked.

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Verified Buyer
purchased on 05/02/2023
5 /5
★★★★★

Very easy to use!

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Acheteur Vérifié
purchased on 04/02/2023
Translated review
5 /5
★★★★★

Loooove it

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Verified Buyer
purchased on 05/02/2023
5 /5
★★★★★

Website was very easy to navigate and directions to access the locker were very clear.

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Verified Buyer
purchased on 30/01/2023
5 /5
★★★★★

Very quickly and comfortable!

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Verified Buyer
purchased on 03/02/2023
5 /5
★★★★★

Secure, few people, we were able to get everything in, it was perfect.

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Acheteur Vérifié
purchased on 27/01/2023
Translated review
Answer from CITY-LOCKER Paris
Thank you for your feedback and for using our service.
4 /5
★★★★☆

Un po' scomodo rispetto gare de lion

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Acheteur Vérifié
purchased on 26/01/2023
Translated review
2 /5
★★☆☆☆

Too expensive for what it is. No possibility to choose a few hours so obliged to pay 15 euro.

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Acheteur Vérifié
purchased on 25/01/2023
Translated review
Answer from CITY-LOCKER Paris
Hello, thank you for sharing your opinion with us, the prices of our lockers can be consulted on the website before booking and they are very reasonable. It is important to note that the price indicated corresponds to the price per locker and that they can accommodate up to 4 suitcases but we are sorry if they did not suit you. In addition, we offer a sliding scale of charges, down to 2 euros per day if you book for several days. We wish you an excellent day and hope to see you soon in one of our spaces.
4 /5
★★★★☆

Too expensive for a few hours

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Acheteur Vérifié
purchased on 28/01/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Pierre, thank you for sharing your opinion with us. The prices of our lockers can be consulted on the website before booking and they are very reasonable. It is important to note that the price indicated corresponds to the price per locker and that they can accommodate up to 4 suitcases, but we are sorry if they did not suit you. In addition, we offer a sliding scale of charges, down to 2 euros per day if you book for several days. We wish you an excellent day and hope to see you soon in one of our spaces.
5 /5
★★★★★

Eccellent service, we spent all the last morning visiting Paris without carrying our heavy bags. Registration was very quick and security of baggages is guaranteed.

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Verified Buyer
purchased on 29/01/2023
5 /5
★★★★★

All was ok

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Verified Buyer
purchased on 21/01/2023
5 /5
★★★★★

Good place,safety,good price

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Verified Buyer
purchased on 23/01/2023
5 /5
★★★★★

Good price for the amount of space given in a great spot close to Roissy airport bus.

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Verified Buyer
purchased on 01/02/2023
4 /5
★★★★☆

Very practical & useful.

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Verified Buyer
purchased on 26/01/2023
5 /5
★★★★★

Simple abs straight forward. The only negative is no refund policy if plans change.

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Verified Buyer
purchased on 24/01/2023
4 /5
★★★★☆

We couldn't open the door at the beginning, so we tried several times. For the rest, perfect! I recommend it.

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Verified Buyer
purchased on 23/01/2023
5 /5
★★★★★

Great! Simple, smooth clean and safe!

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Verified Buyer
purchased on 25/01/2023
5 /5
★★★★★

All good !

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Verified Buyer
purchased on 29/01/2023
5 /5
★★★★★

Fácil de usar. Cerca de Norte Dame

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Acheteur Vérifié
purchased on 30/01/2023
Translated review
5 /5
★★★★★

Buena ubicación muy cerca De la Torre Eiffel.Fácil acceso y buena seguridad.Me cupo 3 maletas pequeñas y una mochila pequeña.Recomendable.

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Verified Buyer
purchased on 28/01/2023
5 /5
★★★★★

Fast and easy to use service. I recommend it strongly

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Verified Buyer
purchased on 25/01/2023
5 /5
★★★★★

Perfectly organised!

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Verified Buyer
purchased on 23/01/2023
5 /5
★★★★★

Everything gone very well ! It was easy to use and very comfortable. The locker have a lot of space and it was very secure

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Verified Buyer
purchased on 23/01/2023
5 /5
★★★★★

The site was easy to use. The first time I purchased a locker here I did it last minute by smartphone while standing in front of the building. It only took a minute or two after the credit card transaction for the key code for the door to activate.

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Verified Buyer
purchased on 23/01/2023
5 /5
★★★★★

Very easy to book online and great instructions. Also good instructions how to get in etc.

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Verified Buyer
purchased on 24/01/2023
3 /5
★★★☆☆

The code is very obvious, so I worry people could guess any code’s locker and steal what’s inside.

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Verified Buyer
purchased on 24/01/2023
Answer from CITY-LOCKER Paris
Hello Romane, Thank you for your opinion, Regarding the code for the lockers, please notice that every customer has an individual code and for the several days booking, the code for each person changes everyday. Your luggages safety is our priority. CityLocker's Team wishes you a great day and hope to see you again in one of our storages.
4 /5
★★★★☆

Eu gostei da experiência, mas quando estava contratando a tela recarregou e peguei outro endereço sem querer. Mandei solicitação pra cancelar e ninguém respondeu.

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Verified Buyer
purchased on 28/01/2023
4 /5
★★★★☆

Good, a bit expensive

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Verified Buyer
purchased on 28/01/2023
5 /5
★★★★★

Great service and easy to use

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Verified Buyer
purchased on 26/01/2023
4 /5
★★★★☆

Good.

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Verified Buyer
purchased on 28/01/2023
5 /5
★★★★★

Good

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Verified Buyer
purchased on 26/01/2023
5 /5
★★★★★

It was easy and comfortable to make the reservation and payment for the locker service. Confirmation came prompt and reliable.

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Verified Buyer
purchased on 08/12/2022
3 /5
★★★☆☆

I could not believe that my locker password was same as the main door password. Are you fking kidding me?

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Verified Buyer
purchased on 23/01/2023
Answer from CITY-LOCKER Paris
Hello Hong, Thank you for opinion, the locker code and the door code are not exactly the same, you have two more numbers and one additional # for the locker code, they are personal for each person and are changing everyday. We hope to see you again in one of our storages very soon ! Have a nice day.