/10
★★★★★
based on 6921 reviews published
★★★★★
based on 6921 reviews published
Latest customer reviews
5
/5
★★★★★
It's easy to book your locker.
Acheteur Vérifié
purchased on 09/11/2022
Translated review
3
/5
★★★☆☆
Very practical locker. It's just a shame that, by default, the site where you place your order offers to rent 2 lockers... As a result, if you read too quickly, you rent 2 lockers instead of just one. I bet this happens a lot, and it's not very honest!
Acheteur Vérifié
purchased on 08/11/2022
Translated review
Answer from CITY-LOCKER Paris
Hello Thank you for your feedback We are very surprised by your feedback. At NO time do we impose the number of lockers rented, it is up to you to choose the address, dates and number of lockers before validating and by default the number of lockers is on 1. You must have done the search for the rental of 2 lockers and your browsing history has retained this number as I can guarantee and you can do the test on different computer, tablet or phone.
5
/5
★★★★★
Impeccable
Acheteur Vérifié
purchased on 04/11/2022
Translated review
4
/5
★★★★☆
Nice service.
I want to more size detail, because my 2 baggages not put it in.
Though I have to rent an another locker for 1 bag.
Verified Buyer
purchased on 03/11/2022
5
/5
★★★★★
It was very easy and safe
Verified Buyer
purchased on 02/11/2022
5
/5
★★★★★
Easy to book and use. Just what I needed.
Verified Buyer
purchased on 06/11/2022
2
/5
★★☆☆☆
Way to expensive! I had to leave my bag there because they wouldn’t let me in at the Opera, and 12€ for over one hour? Excesive, they should have an hourly rate, too!
Verified Buyer
purchased on 07/11/2022
Answer from CITY-LOCKER Paris
Hello daniela, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
5
/5
★★★★★
Very easy to reserve your locker(s). Would recommend.
Acheteur Vérifié
purchased on 01/11/2022
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5
/5
★★★★★
Very useful and smart!
Verified Buyer
purchased on 07/11/2022
5
/5
★★★★★
Facil, practico y comodo
Verified Buyer
purchased on 07/11/2022
5
/5
★★★★★
Accessible and easy to use
Verified Buyer
purchased on 07/11/2022
5
/5
★★★★★
Everything went smoothly. Highly recommend this company.
Verified Buyer
purchased on 05/11/2022
5
/5
★★★★★
Very practical, clean and well-maintained locker in an ideal location.
Acheteur Vérifié
purchased on 31/10/2022
Translated review
5
/5
★★★★★
Handy and useful!
Verified Buyer
purchased on 31/10/2022
5
/5
★★★★★
Great
Verified Buyer
purchased on 02/11/2022
1
/5
★☆☆☆☆
Terrible experience. The locker was broken, actually sign-posted as broken, and customer support did not answer when we called. We rented from UseBounce instead, which was great, and Citylocker refused to provide a refund. Avoid.
Verified Buyer
purchased on 31/10/2022
Answer from CITY-LOCKER Paris
Hello When you call the hotline, you receive a text message, just answer it. Just answer it to get help from the hotline otherwise we don't know your question In addition, after verification, it turns out that the locker works very well and has no information note indicating that it is defective... it was checked on October 28 and it was perfectly functional in summer since he served on the 29th the 30th November 1st .... You just have to talk about the deposit that tells you how the locker closes .... I also notice contrary to what you say that the very exceptional reimbursement has already been made. Your message therefore does not reflect the truth and only serves to harm you and oddly our competitor (one could believe that you work for them)
5
/5
★★★★★
Absolutely amazing so easy to use. I would highly recommend.
Verified Buyer
purchased on 30/10/2022
5
/5
★★★★★
Super
Verified Buyer
purchased on 03/11/2022
5
/5
★★★★★
No worries
Acheteur Vérifié
purchased on 16/09/2022
Translated review
5
/5
★★★★★
Very good, really helped me make the most of the limited time I had in Paris
Verified Buyer
purchased on 04/11/2022
5
/5
★★★★★
It's quick and self service. If you read the instructions right you will not have a problem. They emphasise their opening and closing time and as it is all automated, don't expect them to wait for 5 minutes additional. The size to keep luggage was alright - I could fit one large bag in one and in the second I fit medium size + small (x2).
Verified Buyer
purchased on 04/11/2022
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 29/10/2022
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5
/5
★★★★★
Everything ok
Verified Buyer
purchased on 01/11/2022
2
/5
★★☆☆☆
The entry code of the front door did not work. After 15 scary minutes and many times entering the code again and again the door opened.
Verified Buyer
purchased on 30/10/2022
Answer from CITY-LOCKER Paris
thank you for your message DJC We would like to remind you that our hotline is available from 8 a.m. to 10 p.m. every day to help you and answer your questions.
4
/5
★★★★☆
Nice and spacious locker
Verified Buyer
purchased on 03/11/2022
3
/5
★★★☆☆
It's a great idea and a great service, as you don't have to carry your luggage around with you. On the other hand, it works in situ, but you have to hang on! The buttons aren't very sensitive, and the bios are inaudible. Clearer instructions would be a big plus!
Acheteur Vérifié
purchased on 03/11/2022
Translated review
Answer from CITY-LOCKER Paris
Hello Vincent, Our hotline is available from 8am to 10pm every day to answer your questions and help you with any problems you may encounter. In the event of a technical problem, our hotline can help you open your locker or send you a technician. To open the lockers, simply follow the instructions written just above the keypad: Use your code slowly with the # keys.
4
/5
★★★★☆
-good location -good security
Acheteur Vérifié
purchased on 28/10/2022
Translated review
4
/5
★★★★☆
Very practical!
Acheteur Vérifié
purchased on 02/11/2022
Translated review
5
/5
★★★★★
Very easy to access from the station
Verified Buyer
purchased on 31/10/2022
5
/5
★★★★★
Very good opportunity to store luggage on arrival or departure day while visiting the Tour Eiffel and explore the neighbourhood. Easy to access, easy to handle, fast to be booked. Highly recommend and would definitely do it again!
Verified Buyer
purchased on 02/11/2022