9.5/10
★★★★★
based on 9594 reviews published

Latest customer reviews

5 /5
★★★★★

It was very easy to book the locker. Creating the account, selecting dates and pay was just a couple of clicks.

User icon
Verified Buyer
purchased on 28/04/2023
Answer from CITY-LOCKER Paris
Hello Maximiliano, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Clean, Easy to use. Everything perfect

User icon
Verified Buyer
purchased on 27/04/2023
Answer from CITY-LOCKER Paris
Hello Selin, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Easy to use

User icon
Acheteur Vérifié
purchased on 30/04/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Pascal, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5 /5
★★★★★

Simple and easy to use

User icon
Verified Buyer
purchased on 28/04/2023
Answer from CITY-LOCKER Paris
Hello Linas, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Reserved a locker on the day, super easy. Made our last day in Paris much more manageable.

User icon
Verified Buyer
purchased on 23/04/2023
Answer from CITY-LOCKER Paris
Hello Polina, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Nice

User icon
Verified Buyer
purchased on 05/03/2023
5 /5
★★★★★

Easy to use, good location, big enough for average traveler!

User icon
Verified Buyer
purchased on 28/04/2023
Answer from CITY-LOCKER Paris
Hello Bostjan, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

Teilweise ist eine Mehrfacheingabe der Codes nötig, sonst aber alles bestens!

User icon
Verified Buyer
purchased on 30/04/2023
5 /5
★★★★★

Very easy to use, completely safe and easy access.

User icon
Verified Buyer
purchased on 01/05/2023
Answer from CITY-LOCKER Paris
Hello Richard, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

Safe, efficient, clean albeit a bit too pricey for a few hours.

User icon
Verified Buyer
purchased on 01/05/2023
Answer from CITY-LOCKER Paris
Hello Ian, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker, regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment 🙂 We hope to see you again in one of our storages very soon. Have a good day.
2 /5
★★☆☆☆

I had reserved 2 boxes and when we tried to open the 2nd box, the code didn't work! We called the emergency number (answering machine 🤨), I left a message but never got a call back! Fortunately we were able to put all our luggage in 1 single box. Poor after-sales service, because to this day I still haven't been called back!

User icon
Acheteur Vérifié
purchased on 30/04/2023
Translated review
Answer from CITY-LOCKER Paris
Thank you Elisabeth for taking the time to leave a review of our service; we're sorry we didn't fully meet your expectations. We apologize for not having received your message. After viewing the videos, I was able to see that everything had fit into a single locker. I have now proceeded to reimburse the locker that did not open and apologize once again.
5 /5
★★★★★

Great place to store luggage, close to Metro station.

User icon
Verified Buyer
purchased on 24/04/2023
Answer from CITY-LOCKER Paris
Hello Valjean, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

Very easy access to the locker and very well situated in town.

User icon
Verified Buyer
purchased on 30/04/2023
Answer from CITY-LOCKER Paris
Hello Beatriz, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Easy to find, close to the railwaystation. Instructions were clear.

User icon
Verified Buyer
purchased on 29/04/2023
Answer from CITY-LOCKER Paris
Hello Tom, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Excelent

User icon
Verified Buyer
purchased on 30/04/2023
Answer from CITY-LOCKER Paris
Hello Mariana, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

Nothing to say about the service. But very expensive for my taste.

User icon
Acheteur Vérifié
purchased on 28/04/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Isabelle, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available as our rates are for lockers and not per piece of luggage. We hope to see you again and wish you a pleasant day!
5 /5
★★★★★

Easy and fast

User icon
Verified Buyer
purchased on 17/04/2023
Answer from CITY-LOCKER Paris
Hello Ricardo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

I didn't like the compulsory data sharing for baggage drop-off. Possible improvements for the mobile version.

User icon
Acheteur Vérifié
purchased on 29/04/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Florian and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we will take your feedback into account. Regarding the collection of data these meet the law in terms of RGPD and are necessary for us to send codes and to ensure the security of your luggage. Thank you for using our service and we look forward to seeing you again.
5 /5
★★★★★

Easy to access, fast and clean I recommend

User icon
Acheteur Vérifié
purchased on 21/04/2023
Translated review
4 /5
★★★★☆

Good prices, everything worked well. Location was central but a bit difficult to find. Will surely use again.

User icon
Verified Buyer
purchased on 27/04/2023
Answer from CITY-LOCKER Paris
Hello Raya, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Una ventaja del uso de City Locker es que brinda comodidad y seguridad a los usuarios al permitirles almacenar temporalmente sus pertenencias en un lugar cercano y accesible mientras realizan otras actividades. Esto puede ser especialmente útil para turistas, viajeros de negocios o cualquier persona que necesite un lugar seguro para dejar sus pertenencias mientras explora una ciudad o realiza actividades durante el día. Además, City Locker ofrece una variedad de tamaños de casilleros para adaptarse a diferentes necesidades de almacenamiento, lo que lo convierte en una opción conveniente y versátil para muchas personas.

User icon
Verified Buyer
purchased on 22/04/2023
Answer from CITY-LOCKER Paris
Hello M C., Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Excellent online service - locker service worked 100% exactly as expected

User icon
Verified Buyer
purchased on 27/04/2023
Answer from CITY-LOCKER Paris
Hello David, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

At first when I arrived at your site with my suitcase I couldn't open the door to your site with the code I had received by e-mail.Another kind tourist opened the door for me.For the rest I had no problems.

User icon
Acheteur Vérifié
purchased on 01/04/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Herman, Thank you for sharing your opinion. We're sorry you had a problem with the door when you visited our locker. If you have any questions, please do not hesitate to contact our hotline for assistance on 01 44 59 84 04. The CityLocker team wishes you a pleasant day and hopes to see you soon in one of our lockers.
5 /5
★★★★★

Comodissimo e tutto perfetto. vicino alla Tour eiffel.

User icon
Verified Buyer
purchased on 26/04/2023
Answer from CITY-LOCKER Paris
Hello Grazia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Responded immediately when I booked the wrong day and resolved immediately. So helpful! Very convenient service.

User icon
Verified Buyer
purchased on 28/04/2023
Answer from CITY-LOCKER Paris
Hello Kaylen, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Muy bien y muy facil de reservar a través de la web.

User icon
Verified Buyer
purchased on 23/04/2023
Answer from CITY-LOCKER Paris
Hello Nestor, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Clear and working

User icon
Verified Buyer
purchased on 27/04/2023
Answer from CITY-LOCKER Paris
Hello Giuseppe, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Was super easy to handle.

User icon
Verified Buyer
purchased on 22/04/2023
Answer from CITY-LOCKER Paris
Hello Matthias, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Very simple & easy to use the service. Very helpful.

User icon
Verified Buyer
purchased on 27/04/2023
Answer from CITY-LOCKER Paris
Hello Ruth, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

Great facility, everything worked as it should and gave peace of mind - reserved online, received codes that worked, dropped luggage off, and collected it later with no issues. However, it’s overpriced, on a Saturday I paid €15 for about 7 hours of storage

User icon
Verified Buyer
purchased on 21/04/2023
Answer from CITY-LOCKER Paris
Hello Adrienn, Thank you for sharing your opinion, We are truly happy that you enjoyed your visit at CityLocker However, the prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
5 /5
★★★★★

This was a simple activity to complete. The online registration was simple and the subsequent instructions on accessing the location was clear. It was a good 5 minute walk to the lockers from Gare du Nord station. It was great to have the security knowing once inside the room you were away from prying eyes if you needed to rearrange your suitcase. Would recommend these to anyone wanting to off load their gear and sightsee before a late flight.

User icon
Verified Buyer
purchased on 26/04/2023
Answer from CITY-LOCKER Paris
Hello Smith, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Excelente servicio y muy seguro

User icon
Verified Buyer
purchased on 21/04/2023
Answer from CITY-LOCKER Paris
Hello Jesus, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Nearer east station than Gare de Nord

User icon
Verified Buyer
purchased on 16/04/2023
Answer from CITY-LOCKER Paris
Hello Juliet, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

It's just not excellent due to the high value to keep for just one day and it's not even a full 24 hours. And also for not being able to take it off at any time of the night.

User icon
Verified Buyer
purchased on 06/04/2023
Answer from CITY-LOCKER Paris
Hello Nathalia, Thank you for sharing your opinions, CITY-LOCKER's hours are indicated on the website (8 a.m to 10 p.m, 7/7) at the bottom of the home page but also on the front of our shops and are not open 24h/24 for security reasons because the safety of your luggages is of course our priority. We are wishing you an excellent day and we hope to see you very soon again in one of our storages.
5 /5
★★★★★

Very practical, instinctive

User icon
Acheteur Vérifié
purchased on 24/04/2023
Translated review
Answer from CITY-LOCKER Paris
Stephanie We would like to thank you most sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with a quality service and a response adapted to your needs.
1 /5
★☆☆☆☆

The keypad didn't work to enter the premises. the number given didn't answer.

User icon
Acheteur Vérifié
purchased on 25/04/2023
Translated review
Answer from CITY-LOCKER Paris
Hello sir and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and will ensure that this problem does not recur. We note that despite this you were still able to use your locker and are therefore surprised by your rating. We look forward to seeing you again under better conditions.
5 /5
★★★★★

Good

User icon
Verified Buyer
purchased on 20/04/2023
Answer from CITY-LOCKER Paris
Hello, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Perfect

User icon
Verified Buyer
purchased on 19/04/2023
Answer from CITY-LOCKER Paris
Hello Boryana, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

So easy to be booked! Just some clicks to get the possibility to enjoy the city without luggages. Several useful location to choose from. Big boxes and easy mechanism to drop off and pick!

User icon
Verified Buyer
purchased on 24/04/2023
Answer from CITY-LOCKER Paris
Hello Valentina, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

Booking is easy and access to the locker works technically perfect. But!!!! only two suitcases of normal size and not four as promised do fit into it. Therefor only four stars.

User icon
Verified Buyer
purchased on 24/04/2023
Answer from CITY-LOCKER Paris
Hello Christian, Thank you for sharing your opinion, the lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.


We use cookies for audience measurement and improving user experience.