/10
★★★★★
based on 7995 reviews published
★★★★★
based on 7995 reviews published
Latest customer reviews
4
/5
★★★★☆
Все было ок, но дорого и если без интернета- услугой не воспользоваться.
Verified Buyer
purchased on 10/06/2023
Answer from CITY-LOCKER Paris
Hello , Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
5
/5
★★★★★
Clean simple service at convenient location
Verified Buyer
purchased on 04/06/2023
Answer from CITY-LOCKER Paris
Hello Andreas, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
1
/5
★☆☆☆☆
When I was leaving my luggage at the locker another group arrived and they had a reservation with the exact same code and locker as I had.
By chance I was still at the location. otherwise I might got my stuff robbed.
Verified Buyer
purchased on 28/05/2023
Answer from CITY-LOCKER Paris
Hello Alfredo, We are truly sorry for what happened, our technical department is actually working to find the reason of this problem. We are keeping you inform as soon as we find the origin of the problem. Have a good day from the City-Locker's team
5
/5
★★★★★
Easy to use.
Acheteur Vérifié
purchased on 05/06/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Cedric, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5
/5
★★★★★
Good customer service
Verified Buyer
purchased on 04/06/2023
Answer from CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
1
/5
★☆☆☆☆
No non-refundable cancellations
Acheteur Vérifié
purchased on 22/05/2023
Translated review
Answer from CITY-LOCKER Paris
Good evening Thank you for using our service. As clearly stated in our terms and conditions, the service is refundable in the event of a technical problem. We don't understand the reason for your comment as you have used our service and have not sent us any request for a refund. We have tried to contact you but to no avail. A comment only makes sense if it reflects your experience.
5
/5
★★★★★
Great and very easy to use!
Verified Buyer
purchased on 09/06/2023
Answer from CITY-LOCKER Paris
Hello Olivera, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4
/5
★★★★☆
I think this is a great option to drop bags off in between lodgings. This particular location is somewhat close to the train station. It was easy to enter the codes. The locker is not quite as big as they advertise. The locker only held 3 carryon suitcases instead of 4. The locker does not hold 2 medium suitcases together. Instead you need 2?lockers for 2 medium suitcases which leaves a bit of extra space in each locker. I believe for what we paid for 3 lockers - 4 carryons and 2 medium suitcases - at City Locker, we could’ve paid a little less at Nanny Bag and not have to walk as far.
Verified Buyer
purchased on 05/06/2023
Answer from CITY-LOCKER Paris
Hello Amy, Thank you for sharing your opinion, The lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
5
/5
★★★★★
Absolutely no problem using this service. Highly recommended.
Verified Buyer
purchased on 03/06/2023
Answer from CITY-LOCKER Paris
Hello Resa, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4
/5
★★★★☆
Good.
Verified Buyer
purchased on 23/05/2023
Answer from CITY-LOCKER Paris
Hello Michael, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
We love it
Verified Buyer
purchased on 04/06/2023
Answer from CITY-LOCKER Paris
Hello Hugo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Very easy handling, super fast.
Verified Buyer
purchased on 08/06/2023
Answer from CITY-LOCKER Paris
Hello Judith, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Very easy to book and information given was accurate and easy to understand.
Verified Buyer
purchased on 12/05/2023
Answer from CITY-LOCKER Paris
Hello Silvia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4
/5
★★★★☆
Good location nearby the two railway stations. Size of locker okay, citylocker room a little bit small but okay.
Verified Buyer
purchased on 07/06/2023
Answer from CITY-LOCKER Paris
Hello Axel, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Very easy to use. Super OK! "strategic" place in the middel op Paris (Center)
I'll use it for sure another time.
Verified Buyer
purchased on 31/05/2023
5
/5
★★★★★
Everything worked as it should.
Verified Buyer
purchased on 08/06/2023
5
/5
★★★★★
Easy to use.
Acheteur Vérifié
purchased on 08/06/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Anna, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5
/5
★★★★★
Excellent service and location!! Easy to use and very safe. 100% recommend
Verified Buyer
purchased on 01/06/2023
Answer from CITY-LOCKER Paris
Hello Veronica, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Such an easy process. The actual city locker was very safe and secure, so cheap and we were able to fit one large suitcase and 3 cabin bags in the one locker. Will definitely use again.
Verified Buyer
purchased on 06/06/2023
Answer from CITY-LOCKER Paris
Hello Daisy, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
It was very easy to enter de codes
Verified Buyer
purchased on 07/06/2023
Answer from CITY-LOCKER Paris
Hello Amnesia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Easy to use
Verified Buyer
purchased on 06/06/2023
Answer from CITY-LOCKER Paris
Hello, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Wir haben den Citylocker an zwei Tagen genutzt und waren jedes Mal sehr zufrieden. Alles klappte problemlos.
Verified Buyer
purchased on 06/06/2023
Answer from CITY-LOCKER Paris
Hello Claudia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Amazing location,fast booking, safety
Verified Buyer
purchased on 06/06/2023
Answer from CITY-LOCKER Paris
Hello Blagoy, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Perfetto !! Prezzo bassissimo !! In una porta ci sono andati 2 bagagli a mano grandi e 3 bagagli a mano piccoli ….
Verified Buyer
purchased on 31/05/2023
Answer from CITY-LOCKER Paris
Hello Pasquale, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
1
/5
★☆☆☆☆
Horrible experience! I paid for the service and then a code was never sent to my email. I’ve put in multiple complaints and tried calling the help line many times but have received no help.
Verified Buyer
purchased on 03/06/2023
Answer from CITY-LOCKER Paris
We are so sorry for the problem you have had but after checking your customer's information it appears that the given information (email) could have been wrong; that is may be why you did not received your codes; We wish to remind you that you that as per our general terms and conditions it is under your responsability to be sure to provide a valid email and phone number otherwise we cannot send you the codes. Please get in touch with [email protected] to have more information.
5
/5
★★★★★
Es un buen servicio, con ubicaciones en puntos estratégicos, muy oportuno para viajeros
Verified Buyer
purchased on 01/06/2023
Answer from CITY-LOCKER Paris
Hello Mariana, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Easy to access. Could be a little bit cheaper.
Verified Buyer
purchased on 06/06/2023
Answer from CITY-LOCKER Paris
Hello Melanie, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
5
/5
★★★★★
Perfect service!
Verified Buyer
purchased on 14/05/2023
Answer from CITY-LOCKER Paris
Hello Matteo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
1
/5
★☆☆☆☆
After reserving the locker and arriving at the city locker, we found that it was locked and that the code sent to us did not work to open the door. We also met people in the same situation as us. To make matters worse, the answering machine went dead every time we tried to contact customer service. As you can imagine, we didn't get the service we had paid for and, despite our messages, we didn't get our money back.
Acheteur Vérifié
purchased on 31/05/2023
Translated review
Answer from CITY-LOCKER Paris
Bonsoir First of all sorry if you have had a problem with our service. In order to find the best commercial solution for you please contact [email protected]. We need more information to understand what happened. are you sure you went yo the good address? If not it is normal you could not open the door as each address and lockers has his own codes. Which number you have dial to contact the hotline? Thank You and once again sorry
4
/5
★★★★☆
Good
Verified Buyer
purchased on 04/06/2023
Answer from CITY-LOCKER Paris
Hello Francesco, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.