/10
★★★★★
based on 7994 reviews published
★★★★★
based on 7994 reviews published
Latest customer reviews
2
/5
★★☆☆☆
The locker had a nice location, but when we went to retrieve out suitcases it didn’t work. After 15 minutes we tried calling the number displayed but it said it was out of order. Eventually it worked, but it took way to long and we almost missed our bus back home.
Verified Buyer
purchased on 27/05/2023
Answer from CITY-LOCKER Paris
Thanks for using our service and sorry it does not your expectations. We take good note of your comments that will hep us improving our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
5
/5
★★★★★
Safe, secure, near the train stations.
Acheteur Vérifié
purchased on 15/05/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Bruce, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5
/5
★★★★★
It was as I expected, safe and convenient
Acheteur Vérifié
purchased on 21/05/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Andres Thank you for your review and for using our service. We hope to have the pleasure of seeing you again during your next stay in Paris.
4
/5
★★★★☆
It was convenient
Verified Buyer
purchased on 22/05/2023
Answer from CITY-LOCKER Paris
Hello Shoko, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Ottima soluzione per lasciare i bagagli
Utilizzato in diverse città.
Sistema veloce sicuro ed economico
Verified Buyer
purchased on 26/05/2023
Answer from CITY-LOCKER Paris
Hello Michaela, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Very easy to book.
Acheteur Vérifié
purchased on 24/05/2023
Translated review
5
/5
★★★★★
Perfect !
Verified Buyer
purchased on 26/05/2023
Answer from CITY-LOCKER Paris
Hello Thomas, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Very easy to pre-book, then just turn up and let yourself in and open locker using key codes. But you do need to book! There were several people waiting outside the building with suitcases when we arrived and there weren't any free lockers
Verified Buyer
purchased on 21/05/2023
Answer from CITY-LOCKER Paris
Hello Fiona, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Facile da reperire, informazioni precise, nessun problema con i codici per l'apertura di porta e armadietto. Molto capiente. Promosso!
Verified Buyer
purchased on 25/05/2023
Answer from CITY-LOCKER Paris
Hello Alessandro, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4
/5
★★★★☆
It was easy to book your service via the website. The emails arrived quickly and paying was fast.
Verified Buyer
purchased on 21/05/2023
Answer from CITY-LOCKER Paris
Hello Axel, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
As described, easy and self explanatory. No problems with getting in/out and storing. Also very simple to find on Google maps.
Verified Buyer
purchased on 25/05/2023
Answer from CITY-LOCKER Paris
Hello Jasmin, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
FAST, CONVENIENT SERVICE
Acheteur Vérifié
purchased on 25/05/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Cristel, Thank you very much for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with quality service and a response tailored to your needs.
5
/5
★★★★★
It works perfectly. Thank you.
Verified Buyer
purchased on 24/05/2023
Answer from CITY-LOCKER Paris
Hello William, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Perfekt! Klasse!
Verified Buyer
purchased on 23/05/2023
Answer from CITY-LOCKER Paris
Hello, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4
/5
★★★★☆
It was good
Verified Buyer
purchased on 18/05/2023
Answer from CITY-LOCKER Paris
Hello, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Great and convienient! Well located.
Verified Buyer
purchased on 25/05/2023
Answer from CITY-LOCKER Paris
Hello Nishant, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Easy to use with clear instructions
Verified Buyer
purchased on 15/04/2023
Answer from CITY-LOCKER Paris
Hello Radhika, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4
/5
★★★★☆
The Citylocker facility works perfectly and is is very convenient. I rated four stars for two reasons: they advertise the locker as being able to accommodate 4 bags, we could hardly fit in 3 carry-on sized suitcases. Secondly, the 10PM closing time is too early. We were forced to travel and collect our bags mid-dinner.
Verified Buyer
purchased on 20/05/2023
Answer from CITY-LOCKER Paris
Hello Zak, Thank you for using our service, for the moment for security reasons it is not possible to leave the shop open 24 hours a day, we are sorry. The lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
4
/5
★★★★☆
Perfectly matches expectations, practical but the price is still high for a locker.
Acheteur Vérifié
purchased on 20/05/2023
Translated review
Answer from CITY-LOCKER Paris
Hello , Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or maximum 3.75€ per baggage for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
5
/5
★★★★★
Convenient, easy access. But be careful not to overestimate the size of your suitcases.
Acheteur Vérifié
purchased on 11/05/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Eric, We would like to thank you sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with quality service and a response tailored to your needs.
5
/5
★★★★★
Value for money, Simple and easy
Verified Buyer
purchased on 24/05/2023
5
/5
★★★★★
Easy to reserve lockers online. The system works great. When we got there, easy entry to the building and also very easy to open the lockers. Very nice operation.
Verified Buyer
purchased on 23/05/2023
Answer from CITY-LOCKER Paris
Hello Sam, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Very quick and easy to order.
Verified Buyer
purchased on 17/05/2023
Answer from CITY-LOCKER Paris
Hello Eliana, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
It is good organized and I received the code bij sms and mail
Verified Buyer
purchased on 23/05/2023
Answer from CITY-LOCKER Paris
Hello Marcel, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
The drop off and pick up of my suitcase were both very uncomplicated and quick. The lockers are big and will fit anything you don’t want to carry around while sightseeing. I highly recommend!
Verified Buyer
purchased on 22/05/2023
Answer from CITY-LOCKER Paris
Hello Nina, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4
/5
★★★★☆
This entire enterprise provided an excellent service. It lacked one star becuz we stood outside not realizing that the procedure was done all online. We have ised other services like this that didn’t work online. Fortunately someone came along and explained.
Verified Buyer
purchased on 18/05/2023
Answer from CITY-LOCKER Paris
Hello Linda, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4
/5
★★★★☆
Very easy to use and excellent sized locker.
Verified Buyer
purchased on 18/05/2023
Answer from CITY-LOCKER Paris
Hello Gail, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Todo perfecto.
Verified Buyer
purchased on 23/04/2023
Answer from CITY-LOCKER Paris
Hello Juanjo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
1
/5
★☆☆☆☆
They never send me a email with the code, the door was broken and I didn’t use the locker!!! Wish I have my money back! Maybe a turist tramp!
Verified Buyer
purchased on 22/05/2023
Answer from CITY-LOCKER Paris
Hello, We don't understand your comment because we never get a call from you even if you had not receive your codes. Can you remove your comment please ? We wish you a great day.
2
/5
★★☆☆☆
I never used it because my flight changed. There was nothing to do to get at least some money back.
Verified Buyer
purchased on 20/05/2023
Answer from CITY-LOCKER Paris
Bonjour Thanks for your message As per our general terms and conditions validated when making your booking, we do refund our service only in case of technical problem. Exceptionally, we can offer you a credit note valid 6 months for the non used lockers Have a good day