9.5/10
★★★★★
based on 9592 reviews published

Latest customer reviews

5 /5
★★★★★

Great service. It's very easy and convenient to book a locker.

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Verified Buyer
purchased on 14/03/2023
5 /5
★★★★★

Fast, convenient booking and payment site. Immediate confirmation sms

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Acheteur Vérifié
purchased on 13/03/2023
Translated review
5 /5
★★★★★

Easy to book, easy to use… Not very cheap but ok for three bags.

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Verified Buyer
purchased on 05/04/2023
5 /5
★★★★★

Super convenient. Very large locker.

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Acheteur Vérifié
purchased on 05/04/2023
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5 /5
★★★★★

Easiy

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Verified Buyer
purchased on 05/04/2023
5 /5
★★★★★

Good!!

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Verified Buyer
purchased on 30/03/2023
5 /5
★★★★★

Quick, convenient, secure

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Verified Buyer
purchased on 03/04/2023
5 /5
★★★★★

Https://maps.app.goo.gl/2uzfqDwSh5kq45Qr9?g_st=ic

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Verified Buyer
purchased on 15/03/2023
2 /5
★★☆☆☆

Code didnt work a few times

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Verified Buyer
purchased on 04/04/2023
Answer from CITY-LOCKER Paris
Thanks for your feedback and for using our service. Sometimes people forget to dial the #on the codes so that it can not work. Furthermore the hotline open from 8:00am to 10:00pm is here to help you in case of problems. Hope everything will be ok next time you’ll visit us. We have sent you by mail a discount coupon for your next booking for you or a member of your family.
5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 25/03/2023
Translated review
1 /5
★☆☆☆☆

Very bad. When we arrived. People were stuck inside because the code to open the door didn't work. We didn't leave our suitcases for fear of being locked out too; I lost 15 euros and we left our suitcases elsewhere.

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Acheteur Vérifié
purchased on 03/04/2023
Translated review
Answer from CITY-LOCKER Paris
Hello We are very surprised to read your message because our system informs us that you dropped off your belongings at 10:37 and picked them up at 18:33. Our system allows us to track locker opening times. What's more, you are not asked for a code to exit. We have just sent you an e-mail to get more information so that we can of course reimburse you if you have really encountered a problem.
5 /5
★★★★★

Goooood!!

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Verified Buyer
purchased on 04/04/2023
Answer from CITY-LOCKER Paris
Thanks for sharing your opinion and for sharing your experience with us. We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon.
5 /5
★★★★★

Excellent location and very simple to make online booking and use the locker facility.

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Verified Buyer
purchased on 04/04/2023
5 /5
★★★★★

Easy to book on the website.

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Acheteur Vérifié
purchased on 18/02/2023
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5 /5
★★★★★

Easy to access, codes arrived quickly, good location.

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Verified Buyer
purchased on 29/03/2023
4 /5
★★★★☆

Very easy to book and pay.

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Verified Buyer
purchased on 01/04/2023
5 /5
★★★★★

Easy to use, large lockers, really convenient.

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Verified Buyer
purchased on 02/04/2023
4 /5
★★★★☆

Control, easy access to the locker

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Acheteur Vérifié
purchased on 28/03/2023
Translated review
5 /5
★★★★★

Bastante espacio y por buen precio

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Verified Buyer
purchased on 31/03/2023
2 /5
★★☆☆☆

Was easy to make the reservation. On arrival, required a code. If I received one, it was not with the reservation and I could not fine it. Called the number. It was in French with no other language option. No person available at the location. Left with my luggage.

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Verified Buyer
purchased on 29/03/2023
Answer from CITY-LOCKER Paris
Bonjour Barbara, the codes were send to you by mail and text message. You can not say you have not received them and you even manage to use our service as you open you locker at 8:43 and reopen it at 15:00. Further more you have not called the hotline otherwise you will have heard that it is in French of course but also in English and Spanish. For some reason we do not understand why your are lying but your comment does not reflect the reality.
4 /5
★★★★☆

Very easy and good location

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Verified Buyer
purchased on 01/04/2023
5 /5
★★★★★

Excelente servicio al cliente y atención inmediata en las solicitudes realizadas, el servicio de city locker nos ayudo a continuar disfrutando de nuestro viaje sin maletas.

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Verified Buyer
purchased on 25/03/2023
5 /5
★★★★★

Very convenient, secure, and easy to use. Plenty of room, even for larger luggage.

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Verified Buyer
purchased on 22/11/2022
5 /5
★★★★★

Very great location to let you luggage. Safe and easy! Really recommend!

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Verified Buyer
purchased on 31/03/2023
5 /5
★★★★★

Good location options Very easy process

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Verified Buyer
purchased on 27/03/2023
4 /5
★★★★☆

I didn't manage to use my code to open the front door, but fortunately there were a lot of people around, which made things easier. Very practical for 4 suitcases. I'll use it again.

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Acheteur Vérifié
purchased on 26/03/2023
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5 /5
★★★★★

Abri a aplicação e pedi um cacifo Paguei enviaram me o código 5 estrelas Serviço recomendado

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Acheteur Vérifié
purchased on 25/03/2023
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Answer from CITY-LOCKER Paris
Hello aida Thank you for your review and for using our service. We hope to have the pleasure of seeing you again during your next stay in Paris.
5 /5
★★★★★

Easy to find, easy to use, everything clean

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Verified Buyer
purchased on 24/03/2023
5 /5
★★★★★

Great location! Clean and easy to figure out.

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Verified Buyer
purchased on 24/03/2023
5 /5
★★★★★

Perfect - exactly what I needed and very simple to use. Thank you!!

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Verified Buyer
purchased on 31/01/2023
Answer from CITY-LOCKER Paris
Hello Sheri, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Excellent service.

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Verified Buyer
purchased on 28/02/2023
5 /5
★★★★★

Everything was fine.

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Verified Buyer
purchased on 27/03/2023
5 /5
★★★★★

Fast, efficient navigation. Clear site.

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Acheteur Vérifié
purchased on 27/03/2023
Translated review
5 /5
★★★★★

Easy and useful

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Verified Buyer
purchased on 26/03/2023
1 /5
★☆☆☆☆

Very bad experience. I almost lost my airplane due to a problem with the door locker that we cannot open.

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Verified Buyer
purchased on 27/03/2023
Answer from CITY-LOCKER Paris
Thanks for using our service and sorry for the problem you have had. Could you please give us more information about what happened as it sounds that you have not contact us either by phone or mail to help you. That will helped us understanding what happened with your booking Thank you very much
1 /5
★☆☆☆☆

Good Day I was unable to locate lockers in the Gare De Nord location. The attendants working there sent me to another locker location and said there was no City Locker. I paid in advance and tried to contact City Lockers by email and no one ever responded. Thank you

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Verified Buyer
purchased on 27/03/2023
Answer from CITY-LOCKER Paris
Bonjour Sorry you did not found us as we are outside the railway station as clearly indicated in our booking confirmation. Address and direction are indicated by google map on our booking confirmation. The hotline can be reach by phone and not mail especially for emergency. We will be very happy to offer you a credit note valid 6 months even though we are not responsible for this matter. Please contact [email protected] Thank you
3 /5
★★★☆☆

Ok. Not too usable on the laptop.

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Acheteur Vérifié
purchased on 24/03/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Henry and thank you for taking the time to bring this problem to our attention. As we are very concerned about our customers' satisfaction, we have taken your feedback into account and will ensure that this problem does not recur. We look forward to seeing you again in better conditions.
3 /5
★★★☆☆

This location is described as "five minutes from Les Halles," but it's more like 15-20 minutes walking, which is a long way to drag heavy bags. Otherwise, it worked fine.

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Verified Buyer
purchased on 03/03/2023
Answer from CITY-LOCKER Paris
Hello Lorraine, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
3 /5
★★★☆☆

Helps with keeping luggage secure, but the difficulty in contacting support is annoying.

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Verified Buyer
purchased on 26/03/2023
5 /5
★★★★★

Perfect, ideally located and very pleasant to work with.

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Acheteur Vérifié
purchased on 17/03/2023
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