9.2/10
★★★★★
based on 6912 reviews published

Latest customer reviews

4 /5
★★★★☆
Very good
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Didier M.
purchased on 12/03/2025
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5 /5
★★★★★
Perfect! Very convenient service that avoids leaving your suitcase in a store and being dependent on schedules.
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Solene V.
purchased on 23/02/2025
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5 /5
★★★★★
Todo muy sencillo y rápido, lo recomiendo.
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Francisco Javier G.
purchased on 15/03/2025
4 /5
★★★★☆
A bit too expensive after all
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Gaël B.
purchased on 15/03/2025
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5 /5
★★★★★
Practical, safe, and easy-to-use site.
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Carla N.
purchased on 06/03/2025
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5 /5
★★★★★
Perfect service!
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Mattia B.
purchased on 02/02/2025
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5 /5
★★★★★
10 stars 😉
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Srdjan A.
purchased on 15/03/2025
5 /5
★★★★★
Everything ok
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Manuel B.
purchased on 15/03/2025
5 /5
★★★★★
Everything perfect
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Jaime N.
purchased on 15/02/2025
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5 /5
★★★★★
Ottimo servizio!
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Giulio C.
purchased on 13/03/2025
5 /5
★★★★★
Easy to use and convenient to Gare du Nord and Gare de l'Est.
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Paul L.
purchased on 13/03/2025
5 /5
★★★★★
Very practical
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Nicolas B.
purchased on 14/03/2025
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5 /5
★★★★★
Nice and secure place to leave luggage when you need to wait for your flight.
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Anna R.
purchased on 14/03/2025
5 /5
★★★★★
Super easy and efficient experience!
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Faustyna H.
purchased on 08/03/2025
5 /5
★★★★★
Perfect ! Easy and safe
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Emilie D.
purchased on 14/03/2025
4 /5
★★★★☆
Very practical but we would have liked a larger locker
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Mario G.
purchased on 14/03/2025
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5 /5
★★★★★
Bene
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Francesca S.
purchased on 14/03/2025
5 /5
★★★★★
It should be specified that the reservation must be made in advance, we struggled a bit with the reservation in front of the door, this may be due to my age 😂 73 years old 😂 A very quick phone assistance was able to help us. A very good solution.
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Christine B.
purchased on 14/03/2025
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5 /5
★★★★★
Top
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Mariana M.
purchased on 13/03/2025
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3 /5
★★★☆☆
Very convenient access and well located. BUT when you arrive with a 20kg suitcase and have a locker up high, it's very difficult! It would be good to ask if you want a locker on the bottom or if it doesn't matter.
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Sandrine R.
purchased on 12/03/2025
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Answer from CITY-LOCKER Paris
Thank you for using our luggage storage service in Paris. Our hotline is available from 8 AM to 10 PM every day to answer your questions and assist you in case of difficulties. In case of technical problems, our hotline can help you open your locker or the door, assist you in the booking process, or send a technician in case of more serious issues. You could have contacted them to request a locker change. We would have been very happy to change your locker for you. You will also find a large number of answers to questions you may have by consulting the FAQ section of our website. The answers provided are in 6 languages. Hoping to have provided you with the necessary clarifications, we hope to see you again at one of our CITY-LOCKER storage facilities.
3 /5
★★★☆☆
It was good but it was very difficult to open the door
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Alba H.
purchased on 14/03/2025
Answer from CITY-LOCKER Paris
Merci d'avoir utilisé notre service de consigne à bagages sur Paris.
Notre hotline est disponible de 8h à 22h tous les jours pour répondre à vos questions et vous aider en cas de difficulté.
En cas de problèmes techniques, notre hotline peut vous aider à ouvrir votre casier ou la porte, vous assister dans le processus de réservation ou vous envoyer un technicien en cas de problèmes plus graves.
1 /5
★☆☆☆☆
After the credit card was charged, confirmation email was sent with passcode section saying ERROR. Contacted emergency phone number but got auto-reply and cut off. This was Thursday afternoon, normal working hours. I was not able to use the locker at all, and still the card was charged. Extremely frustrated with the experience.no star.
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Hatsue A.
purchased on 13/03/2025
Answer from CITY-LOCKER Paris
Bonjour,

sorry for the problem you have had.
When you place your booking someone else was doing in the same time and we only have 1 locker left.
The payment of the other one reach first our system and give them the locker. We have send you mail right away and make the refund int the same time.
We are of course so sorry for that but those are things that can happened.
HAvea good day
5 /5
★★★★★
Easy and convenient. If only there were more deposits!
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Thierry R.
purchased on 04/03/2025
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5 /5
★★★★★
Easy to use, the only downside is the price, only per day, lacks 1 1/2 day price.
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Nathalie E.
purchased on 13/03/2025
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5 /5
★★★★★
Very practical and easy to use
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Jean-paul C.
purchased on 13/03/2025
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5 /5
★★★★★
Very good service
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Vitor S.
purchased on 12/03/2025
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5 /5
★★★★★
Very easy and practical to use. It was a great plus for our stay.
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Nele D.
purchased on 13/03/2025
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5 /5
★★★★★
Super helpful and very easy to use
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Cristina Z.
purchased on 13/03/2025
5 /5
★★★★★
Nice and easy.
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Angèle R.
purchased on 12/03/2025
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5 /5
★★★★★
Found really usefull and safe
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Lisa H.
purchased on 14/02/2025