9.5/10
★★★★★
based on 10026 reviews published

Latest customer reviews

1 /5
★☆☆☆☆

The locker wouldnt open with the code, so we couldnt use the service. There were 4 other people waiting inside who aklso couldnt access their locker. One guy was o0n the phone to the help line phone nummber, but there was nobody picking up the phone to help

User icon
Verified Buyer
purchased on 26/02/2023
Answer from CITY-LOCKER Paris
Sorry you have had a problem in using our service. No problem has been reported by you or other people that day and we have check in our system and it reports that the locker has been open at 12:50:56 the 1rst time and 12:51:15 the second time May be you just do not pull the door? Further more no message has been left on our hotline mentioning any problem. When you call the hotline it asks you in 3 languages to leave a message in case of emergency so that we can call you back. Could it be you have not called the right number? And finally we have check the phone number given by you and didn't find any call; have you used another tel number? Please get in touch with our custumer's service so that we can face this problem and of course refund you if we considered it is a technical problem
5 /5
★★★★★

Fácil de usar 3 bastante útil

User icon
Verified Buyer
purchased on 26/02/2023
5 /5
★★★★★

Super easy and safe.

User icon
Acheteur Vérifié
purchased on 20/02/2023
Translated review
5 /5
★★★★★

Very happy. For one bag, the price would have been a bit much, but we had 3 big bags and we wanted to enjoy our final day in Paris without carrying all the stuff around. 15 euros feels like a bit much for storage, but it was right in the city center close to the places we wanted to see on our last day. 15 euros for freedom was worth it in my opinion!

User icon
Verified Buyer
purchased on 25/02/2023
2 /5
★★☆☆☆

Locker didn't close properly after I revisited to retrieve something. I called the emergency line 5 times: nobody answered.

User icon
Verified Buyer
purchased on 21/02/2023
Answer from CITY-LOCKER Paris
Joshua Thanks for your message and for using our service Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message; didn't you received them? We are really sorry you have had problem in using our service and will be very happy to offer you a free storage next time you come to visit Paris.
5 /5
★★★★★

Very good service, and information to get in to the lockers!

User icon
Verified Buyer
purchased on 26/02/2023
5 /5
★★★★★

Great! The size of the locker is perfect!

User icon
Verified Buyer
purchased on 26/02/2023
5 /5
★★★★★

Very easy to book, although quit3 expensive

User icon
Verified Buyer
purchased on 25/02/2023
5 /5
★★★★★

Easy to book, no access worries.

User icon
Acheteur Vérifié
purchased on 24/02/2023
Translated review
5 /5
★★★★★

Very easy access and very good service !!

User icon
Verified Buyer
purchased on 20/02/2023
3 /5
★★★☆☆

The buttons to type in the code do not work properly. I had to reenter the code 5-6 times for it to work, and this had already been the case when I used it in October 2022. Also a large spanish family (15+) entered the citylocker so we had to wait more than 15 minutes because they would not move... Other than that nothing to say, simple and efficace...would use again

User icon
Verified Buyer
purchased on 24/02/2023
5 /5
★★★★★

Easy to use and access

User icon
Verified Buyer
purchased on 24/02/2023
5 /5
★★★★★

As advertised.

User icon
Verified Buyer
purchased on 24/02/2023
5 /5
★★★★★

PERFECT

User icon
Verified Buyer
purchased on 25/02/2023
5 /5
★★★★★

Everything perfect

User icon
Acheteur Vérifié
purchased on 24/02/2023
Translated review
5 /5
★★★★★

Simple and effective. Great location

User icon
Verified Buyer
purchased on 19/02/2023
Answer from CITY-LOCKER Paris
Thanks Luca for using our service and for your feeedback and for your 5 stars.
5 /5
★★★★★

Good location, very well labeled with entry and lock code procedures, clean and well maintained. Would definitely use again

User icon
Verified Buyer
purchased on 19/02/2023
5 /5
★★★★★

Super easy way to store our luggage while we explored Paris!

User icon
Verified Buyer
purchased on 16/02/2023
4 /5
★★★★☆

Ottimo

User icon
Verified Buyer
purchased on 19/02/2023
4 /5
★★★★☆

Convenient but not secure enough. Ideally, you should be able to enter your personal code for your locker.

User icon
Acheteur Vérifié
purchased on 23/02/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Guy, Thank you for your feedback. Regarding the security of our lockers, CityLocker spaces are monitored 24/7 by our surveillance cameras and locker codes are personal for each of our customers, changing every day for reservations of more than one day. The entire CityLocker team wishes you an excellent day and hopes to see you soon in one of our lockers.
5 /5
★★★★★

It’s easy to find and use, really helps to avoid carrying luggage all day. It worth the money.

User icon
Verified Buyer
purchased on 23/02/2023
4 /5
★★★★☆

Well located and secure. The keypads on the door and outside were pretty temperamental so required several attpts at code entry but I read this was the case so expected that. Otherwise was convenient & easy to book. Would use again

User icon
Verified Buyer
purchased on 22/02/2023
5 /5
★★★★★

Easy to use and access. Lockers felt secure.

User icon
Verified Buyer
purchased on 22/02/2023
4 /5
★★★★☆

Quite practical and easy to access. However, prices are a little high for a single suitcase...

User icon
Acheteur Vérifié
purchased on 21/02/2023
Translated review
5 /5
★★★★★

Servizio fondamentale per chi non ha la possibilità di allungare check-in o check-out nelle strutture ricettive

User icon
Verified Buyer
purchased on 19/02/2023
5 /5
★★★★★

Servizio fondamentale per chi viaggia con bagagli piccoli come trolley e zaini per non doverli portare con sé tutto il giorno

User icon
Verified Buyer
purchased on 15/02/2023
5 /5
★★★★★

Everything worked perfectly.

User icon
Verified Buyer
purchased on 15/02/2023
5 /5
★★★★★

Very straight forward and announced measurements for suitcases were accurate.

User icon
Verified Buyer
purchased on 24/12/2022
4 /5
★★★★☆

Very clear, easy-to-use site

User icon
Acheteur Vérifié
purchased on 10/02/2023
Translated review
5 /5
★★★★★

The booking web app is easy to use. The passwords immediately arrived on my cell phone: one is for the front door, the other for opening the locker. The last digits of the pw identify the assigned locker.

User icon
Verified Buyer
purchased on 21/02/2023
5 /5
★★★★★

Practical, easy and secure - perfect!

User icon
Acheteur Vérifié
purchased on 22/02/2023
Translated review
4 /5
★★★★☆

Quick and easy rental

User icon
Acheteur Vérifié
purchased on 20/02/2023
Translated review
4 /5
★★★★☆

Quick and easy booking, efficient and secure system, I recommend.

User icon
Acheteur Vérifié
purchased on 15/01/2023
Translated review
5 /5
★★★★★

Worked great! Perfect location and easy to use the lockers.

User icon
Verified Buyer
purchased on 22/02/2023
4 /5
★★★★☆

It was easy to place the order. Be aware that it is only open 8 am to 10 pm.

User icon
Verified Buyer
purchased on 28/01/2023
5 /5
★★★★★

Easy to book

User icon
Acheteur Vérifié
purchased on 20/02/2023
Translated review
5 /5
★★★★★

Perfect easy to use Very close to Gare de l'Est and Gare du Nord Perfect

User icon
Acheteur Vérifié
purchased on 20/02/2023
Translated review
5 /5
★★★★★

Lugar fácil de llegar, los compartimientos son amplios, nosotros colocamos 3 maletas de cabina y 1 mochila perfectamente. Te pasan por SMS códigos para la puerta y para el compartimiento. Estaba todo muy limpio.

User icon
Verified Buyer
purchased on 20/02/2023
5 /5
★★★★★

Great location, very easy, fair price.

User icon
Verified Buyer
purchased on 21/02/2023
4 /5
★★★★☆

Very practical. The only downside: the rate is the same regardless of the length of the service.

User icon
Acheteur Vérifié
purchased on 20/02/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Sylvie, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available as our rates are for lockers and not per piece of luggage. We hope to see you again and wish you a pleasant day!