9.5/10
★★★★★
based on 9202 reviews published

Latest customer reviews

4 /5
★★★★☆

In the middle between Gare de l‘est and Gare du Nord.

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Verified Buyer
purchased on 18/06/2022
4 /5
★★★★☆

Very good. The neighborhood is a little difficult to navigate. And the facility could use a paint job.

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Verified Buyer
purchased on 30/05/2022
1 /5
★☆☆☆☆

Horrible experience

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Verified Buyer
purchased on 13/07/2022
Answer from CITY-LOCKER Paris
Hello Thanks for your message You contacted us following your cancellation of your trip to Paris. As we have told you, we are not responsible for the cancellation of your trip and our general conditions of sale are clear on this subject and you validated them when you made your reservation. As indicated in the General Conditions of Sale and in accordance with the provisions of Article L. 221-28-12° of the Consumer Code, reservations are neither exchangeable nor refundable. Only a closure at the initiative of CITY-LOCKER, caused by a technical incident or a case of force majeure, can give rise to a refund or postponement. We offered you a credit note that you declined.
5 /5
★★★★★

Clear site

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Acheteur Vérifié
purchased on 19/07/2022
Translated review
5 /5
★★★★★

Simply and clear

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Verified Buyer
purchased on 14/07/2022
5 /5
★★★★★

Todo sin problemas

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Verified Buyer
purchased on 16/07/2022
5 /5
★★★★★

Tutto perfetto!! Ottima posizione!

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Verified Buyer
purchased on 17/07/2022
4 /5
★★★★☆

Fast and efficient

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Acheteur Vérifié
purchased on 13/07/2022
Translated review
3 /5
★★★☆☆

Service in line with expectations, but the absence of progressive rates according to duration is the main reason for dissatisfaction.

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Acheteur Vérifié
purchased on 13/07/2022
Translated review
5 /5
★★★★★

Very Fast and very easy

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Acheteur Vérifié
purchased on 17/07/2022
Translated review
5 /5
★★★★★

Excellent! Easy to access because directions were super clear.

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Acheteur Vérifié
purchased on 11/07/2022
Translated review
4 /5
★★★★☆

Easy to use, big lockers

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Verified Buyer
purchased on 15/07/2022
5 /5
★★★★★

Was a excellent option to left my baggage

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Verified Buyer
purchased on 12/07/2022
5 /5
★★★★★

The site is easy to use, booked without issues, codes for locker were delivered almost instantly by SMS. The location was easy to find and figure out how to use, located very close to Chatelet. Good value for money, close in price to other similar services. All in all was very satisfied with service.

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Verified Buyer
purchased on 12/07/2022
5 /5
★★★★★

Highly recommend! Very smooth sailing… easy to access the unit and inputs the code in to open the locker. Will be using again.

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Verified Buyer
purchased on 28/06/2022
5 /5
★★★★★

It felt really safe to store our luggage here for some hours. We were told it’s not possible to store luggage at the train station because of the terror attacks in Paris the later years, so we were happy to find this place. We got a code both to open the door, and to the locker, and the price wasn’t too bad.

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Verified Buyer
purchased on 08/07/2022
4 /5
★★★★☆

Rather well done site, intelligent mapping

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Acheteur Vérifié
purchased on 10/07/2022
Translated review
4 /5
★★★★☆

The Eiffel tower location was very good. The keypad works well and was super easy and safe. The locker was big I could fit 2 carry-on and 2 duffel bags. Amazing.

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Verified Buyer
purchased on 15/07/2022
5 /5
★★★★★

Easy to use! And no problems there

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Verified Buyer
purchased on 15/07/2022
5 /5
★★★★★

Such a great service, easy to book online, good location, easy to find and code system worked perfectly.

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Verified Buyer
purchased on 21/06/2022
5 /5
★★★★★

Easy, fast, reliable

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Verified Buyer
purchased on 26/06/2022
5 /5
★★★★★

Very good service. The address is easy to find and close to the metro. Lockers are large and clean. Access codes are very easy to use. The added advantage is that you can open the locker several times during the rental period.

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Acheteur Vérifié
purchased on 17/04/2022
Translated review
5 /5
★★★★★

Practical, ergonomic, no fuss, everything is there and it's super clear! Google referencing is also top-notch: just type in "locker Paris" and you'll be first in line.

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Acheteur Vérifié
purchased on 09/07/2022
Translated review
5 /5
★★★★★

Easy and satisfied

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Verified Buyer
purchased on 08/07/2022
5 /5
★★★★★

Citylocker.paris was very helpful, convenient and affordable. It fit our needs very well with a family of 5 who each had travel bags and backpacks. The facilities felt secure.

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Verified Buyer
purchased on 28/06/2022
5 /5
★★★★★

Easy to use! Conveniently located.

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Verified Buyer
purchased on 12/07/2022
5 /5
★★★★★

City Locker made everything so easy. The location was convenient to the train station. Everything was clean and safe. The lockers were spacious. We were so glad to be able to explore Paris without carrying all our luggage. We'd do it again if needed.

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Verified Buyer
purchased on 12/07/2022
5 /5
★★★★★

Very satisfied. Very responsive customer service following a problem with a front door that wouldn't lock. Would recommend.

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Acheteur Vérifié
purchased on 09/07/2022
Translated review
5 /5
★★★★★

Easy to understand website and clear access to the lockers. Plenty of space and great location.

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Acheteur Vérifié
purchased on 12/07/2022
Translated review
3 /5
★★★☆☆

Simple solution to luggage storage. Getting lockers to open was tricky and took repeated attempts on each both when storing and retrieving. One locker never would open

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Verified Buyer
purchased on 07/07/2022
Answer from CITY-LOCKER Paris
thank you for your message We would like to remind you that our hotline is available from 8 a.m. to 10 p.m. every day to help you and answer your questions.
5 /5
★★★★★

The location was straightforward to find and the online process was simple. Locker was clean and everything appeared quite secure.

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Verified Buyer
purchased on 12/07/2022
1 /5
★☆☆☆☆

I paid for 3 luggages but I got only 2 lockers and still haven't received my money back.

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Verified Buyer
purchased on 03/07/2022
Answer from CITY-LOCKER Paris
Thank you fore your message and this notation Have you Check your spam before ? Because You have the refund… it s not à very good message because your have your refund … check your spam is better …. I resend thé message of your refund ….
4 /5
★★★★☆

Easy to book, use and acess.

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Verified Buyer
purchased on 11/07/2022
5 /5
★★★★★

Easy to use and quick to book.

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Verified Buyer
purchased on 11/07/2022
5 /5
★★★★★

The order process is very clear, easy to follow and fast.

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Verified Buyer
purchased on 11/07/2022
5 /5
★★★★★

Very easy to use and convenient. Would definitely recommend City Locker.

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Verified Buyer
purchased on 10/07/2022
5 /5
★★★★★

Easy finding sites.

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Verified Buyer
purchased on 09/07/2022
4 /5
★★★★☆

Prompt customer service via email when I did not receive the code for the locker. At the location, the Wi-Fi network name and password were shown on the glass door; but, they did not work.

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Verified Buyer
purchased on 06/07/2022
5 /5
★★★★★

Very practical

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Acheteur Vérifié
purchased on 08/07/2022
Translated review
5 /5
★★★★★

Very good

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Verified Buyer
purchased on 10/07/2022