/10
★★★★★
based on 7989 reviews published
★★★★★
based on 7989 reviews published
Latest customer reviews
4
/5
★★★★☆
Todo bien pero es un servicio caro.
Verified Buyer
purchased on 03/01/2023
5
/5
★★★★★
Muy cercano al centro de Paris. Me gusto poder dejar allí mis pertenencias. Un sitio seguro.
Acheteur Vérifié
purchased on 24/12/2022
Translated review
5
/5
★★★★★
Easy to book & use, a hidden gem! Genuinely safe.
Good size locker to fit a large suitcase in.
Verified Buyer
purchased on 03/01/2023
5
/5
★★★★★
Great location and super easy to use!
Verified Buyer
purchased on 25/12/2022
5
/5
★★★★★
Easy to reach - well organized - very large lockers
Verified Buyer
purchased on 04/01/2023
5
/5
★★★★★
It was really easy to use.
Verified Buyer
purchased on 05/01/2023
4
/5
★★★★☆
Availability and ease of purchase and use. Small problem when entering the locker opening code. Fortunately, a City Locker representative was on hand to explain...
Acheteur Vérifié
purchased on 02/01/2023
Translated review
5
/5
★★★★★
Close to the Eiffel Tower, save, autoservice. It was perfect!!
Verified Buyer
purchased on 31/12/2022
4
/5
★★★★☆
There could be the possibility to inform the bag size and take a lower locker. If you are alone and needs to lift a 23kg bag estou the top locker, you can have some difficulties.
The system works very good and the location was nice.
Verified Buyer
purchased on 04/01/2023
5
/5
★★★★★
Excellent service and easy to book.
Verified Buyer
purchased on 01/01/2023
5
/5
★★★★★
Easy to navigate the booking (which is only online), good sized lockers, could fit about 5 backpacks with no issue. The code system is great, there's cctv and a person inside cleaning and keeping an eye on things.
Verified Buyer
purchased on 03/01/2023
4
/5
★★★★☆
Pretty good. Location is quite central.
Verified Buyer
purchased on 02/01/2023
3
/5
★★★☆☆
A nuestra llegada a París fue bastante bien, aunque uno de los códigos no entraba bien. Pero el día que reservamos para la salida, nos encontramos una de las taquillas ocupada con otra maleta. Cuando al fin pudimos contactar con la empresa, Jeremy nos atendió muy bien a través de SMS, y pudimos colocar nuestro equipaje en otra taquilla que debió abrir él a distancia, pues el código que nos proporcionó tampoco funcionaba.
Deberían mejorar el sistema de apertura de las taquillas, pues la situación nos provocó una perdida de tiempo importante y el consiguiente nerviosismo. Aún así, Jeremy nos atendió eficazmente.
Acheteur Vérifié
purchased on 27/12/2022
Translated review
5
/5
★★★★★
Very useful and easy-to-use service. Very helpful for tourists who wants to spend time in the town and skip trip to and from hotel.
Verified Buyer
purchased on 03/01/2023
5
/5
★★★★★
Very easy to find.
Great location.
Does what it is supposed to do, easy to use and informative guide on how to use.
Definitely recommend if needing a luggage locker in Paris city centre!
Verified Buyer
purchased on 01/01/2023
5
/5
★★★★★
This was a fantastic service. Very easy to use.
Verified Buyer
purchased on 01/01/2023
5
/5
★★★★★
Very easy to understand and use.
Acheteur Vérifié
purchased on 25/12/2022
Translated review
5
/5
★★★★★
It was fairly easy to use and get to. For reference, our family of 5 needed 3 lockers for 5 small suitcases, 5 carry-ons, jackets, and a few misc items. It was good that it opened at 8:00am (the others opened at 10:00) and it was open on Jan 1 (others were not).
Verified Buyer
purchased on 31/12/2022
4
/5
★★★★☆
Difficult to open the door by entering pin code. The input must be done very slowly….
Verified Buyer
purchased on 27/12/2022
5
/5
★★★★★
Muy buena ubicación (muy cerca de la torre) seguro, confiable, el locker es súper espacioso, recomendable 100%
Verified Buyer
purchased on 30/12/2022
5
/5
★★★★★
Easy enough to find, The lockers are secure as you have to type the code in SLOWLY and it is obvious when you get it correctly. Nice neighborhood, nice places to eat and some shopping. Near bus and Metro lines.
Verified Buyer
purchased on 15/12/2022
3
/5
★★★☆☆
We wanted to book for 3 hours
Acheteur Vérifié
purchased on 29/12/2022
Translated review
5
/5
★★★★★
Perfect
Verified Buyer
purchased on 30/12/2022
5
/5
★★★★★
Absolutely brilliant! Booked online and when I got to the locker was able to insert everything with no problem and found all my items still there!
Verified Buyer
purchased on 25/12/2022
5
/5
★★★★★
The site is very easy to use and already shows us all the information we need.
Acheteur Vérifié
purchased on 25/12/2022
Translated review
1
/5
★☆☆☆☆
Not happy paid for 4 lockers however when I went one was being used and was full of someone’s cases.
This is very unsafe as items could be stolen. And I have not been refunded either
Verified Buyer
purchased on 29/12/2022
Answer from CITY-LOCKER Paris
Hello Narhisa, Thank you for your opinion, we are sorry that you had troubles during your visit. However, after checking, you only used one locker among the four that you booked and never called the hotline to get a refund, we could have helped you with your problem. We wish you a great day from the City Locker's Team.
5
/5
★★★★★
Very good service
Verified Buyer
purchased on 15/12/2022
2
/5
★★☆☆☆
Poor communication on payment (it's not clear on the website that payment is exclusively online)
Acheteur Vérifié
purchased on 22/12/2022
Translated review
Answer from CITY-LOCKER Paris
Hello Julie, Thank you for your opinion. We're sorry you didn't understand the payment method. As our stores are fully automated, payment is only possible online. We make this clear in the FAQ on our website, and our payment methods are specified at the bottom of the home page. We hope to see you soon in one of our CityLocker spaces!
5
/5
★★★★★
Booking is easy ans site easy to navigate, communication is good and all went well.
Verified Buyer
purchased on 25/09/2022
5
/5
★★★★★
Order was easy and quick.
Verified Buyer
purchased on 26/12/2022