/10
★★★★★
based on 6912 reviews published
★★★★★
based on 6912 reviews published
Latest customer reviews
2
/5
★★☆☆☆
A smaller locker opened than was promised. Only on bag entered not two or three like promised on that locker.
Verified Buyer
purchased on 24/04/2022
Answer from CITY-LOCKER Paris
Hello the size of the lockers is indicated when ordering The size of our lockers is 85*61*48cm, which allows you to leave up to 3 bags or 3 cabin suitcases or a large suitcase and a small bag. All our lockers are the same size.
5
/5
★★★★★
Easy to order and the info was clear
Verified Buyer
purchased on 25/04/2022
5
/5
★★★★★
Simple et efficace.
Un tarif demi journée serait pas mal par contre
Verified Buyer
purchased on 25/04/2022
5
/5
★★★★★
Easy, practical, I recommend.
Acheteur Vérifié
purchased on 25/04/2022
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5
/5
★★★★★
Very practical service, only downside: even if you only use it for a few hours, you pay the full rate.
Acheteur Vérifié
purchased on 22/04/2022
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5
/5
★★★★★
RAS, top service.
Acheteur Vérifié
purchased on 24/04/2022
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5
/5
★★★★★
Very good and easy to use
Acheteur Vérifié
purchased on 20/04/2022
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4
/5
★★★★☆
Not enough choice regarding the rental period.
Acheteur Vérifié
purchased on 20/04/2022
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5
/5
★★★★★
Very helpful
Verified Buyer
purchased on 20/04/2022
5
/5
★★★★★
Easy, value for money and close to the station! Would recommend
Verified Buyer
purchased on 24/04/2022
5
/5
★★★★★
Great experience
Acheteur Vérifié
purchased on 23/04/2022
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5
/5
★★★★★
It was last moment decision. We have made payment and booking staying out of doors of locker... Easy and convinient
Verified Buyer
purchased on 23/04/2022
4
/5
★★★★☆
Easy to order ahead of time.
Verified Buyer
purchased on 23/04/2022
5
/5
★★★★★
Quick and easy to use.
Acheteur Vérifié
purchased on 23/04/2022
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5
/5
★★★★★
Muy buena ubicación. Sin problemas para acceder o abrir las consignas. Caben perfectamente dos maletas de cabina y más equipaje.
Acheteur Vérifié
purchased on 16/04/2022
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5
/5
★★★★★
Worked well!
Verified Buyer
purchased on 18/04/2022
5
/5
★★★★★
Safe and fast answer!
Verified Buyer
purchased on 18/04/2022
5
/5
★★★★★
It was verry simple and good.
Verified Buyer
purchased on 20/04/2022
5
/5
★★★★★
Perfect!
Acheteur Vérifié
purchased on 20/04/2022
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5
/5
★★★★★
Very good service
Acheteur Vérifié
purchased on 15/04/2022
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5
/5
★★★★★
Good location, easy to use and very secure. The codes came through immediately once booked.
Verified Buyer
purchased on 22/04/2022
5
/5
★★★★★
Very easy to use. Very clear explanations for code entry.
Acheteur Vérifié
purchased on 22/04/2022
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5
/5
★★★★★
Very convenient
Acheteur Vérifié
purchased on 17/04/2022
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 13/04/2022
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5
/5
★★★★★
Very convenient and the rate was fair. Lockers held all our gear with room left.
Verified Buyer
purchased on 21/04/2022
5
/5
★★★★★
Safely store your suitcase in the middle of the city for a small price. Easy and simple to book. Very satisfied and recommended.
Verified Buyer
purchased on 20/04/2022
1
/5
★☆☆☆☆
Terrible, terrible, terrible!!! I booked a locker for 1x day, and had no issues, then emailed to book for an extra day as I could not get to the address by the end of the first day. They sent me an invoice for an extra day, and I promptly paid it. They did not send me a new code to enter the building or unlock my locker. I thought nothing of this, as I assumed I could use the original code they'd sent me. I arrived 40mins before close on the second day to find the original code did not work. Another customer opened the door from the inside, letting me in and I, and 3 others with me, attempted to unlock my locker, but the code did not work. I then realised I might need a new code for a new day and checked my spam mail, I tried calling about 5 times (they do not pick up their phone), I sent them an email. I could not get in touch with them.
At 1:30am the next morning, hours after I'd left, they replied to the email, unhelpully saying 'I sent you the code'. Over the next 4 hours we exchanged 32 emails (they refused to call me or pick up the phone) wherein they accused me of never showing up to retrieve my luggage the day before and not attempting to contact them for help. I provided proof of emails and phone calls, and told them what time to check the security cameras to see we were there. They then sent me an invoice for €15 to pay for another day as 'I had failed to collect my luggage the day before. I reminded them that that was not my choice or my fault.
They got sick of me emailing them eventually and sent me a second invoice for €75: the price they charge for uncollected bagged storage. By this point I had friends waiting for me in Versailles and had to leave Paris. I paid the €15 and told them if I did not see a code in 10mins I'd be calling the police. They then responded that they would not send the code until I'd paid the €75 but, 10mims later, I did receive an email with a new code.
If you value your sanity, money, and the right to your own property, do not use City Lockers.
Verified Buyer
purchased on 21/04/2022
Answer from CITY-LOCKER Paris
hello thank you for your message which does not reflect the truth. Here is your real history, you reserved a locker and you wanted the extension, we then sent you the invoice for the payment and payment of the invoice, we sent you the codes by email and text. the next day you came using the wrong code but you never contacted our services for help, otherwise we would have helped you open your locker. We therefore sent you the email indicating that you did not collect your luggage and we sent you an invoice for the payment of the additional day on a commercial basis because otherwise the non-recovery procedure had to be put in place and that you will have cost 75€. You sent us 35 emails to tell us that you just didn't want to pay.... When you paid the €15 bill we immediately texted and emailed you the codes we asked if you would like them. had received and you did not reply, so we sent them to you 3 times. You only answered 30 minutes later... Our hotline is available and responds from 8 a.m. to 10 p.m. every day.
5
/5
★★★★★
Useful service, recommended for tourists.
Verified Buyer
purchased on 19/04/2022
5
/5
★★★★★
Practical, simple and efficient
Acheteur Vérifié
purchased on 21/04/2022
Translated review
3
/5
★★★☆☆
The lock works poorly and needs to be repaired as it is very difficult to unlock
Verified Buyer
purchased on 21/04/2022
Answer from CITY-LOCKER Paris
Hello and thank you for your message. It says you have to enter your code slowly to open your lockers. I assure you all the locks are working properly We also remind you that a hotline is at your disposal every day from 8 a.m. to 10 p.m.