/10
★★★★★
based on 7988 reviews published
★★★★★
based on 7988 reviews published
Latest customer reviews
5
/5
★★★★★
Handy and useful!
Verified Buyer
purchased on 31/10/2022
5
/5
★★★★★
Great
Verified Buyer
purchased on 02/11/2022
1
/5
★☆☆☆☆
Terrible experience. The locker was broken, actually sign-posted as broken, and customer support did not answer when we called. We rented from UseBounce instead, which was great, and Citylocker refused to provide a refund. Avoid.
Verified Buyer
purchased on 31/10/2022
Answer from CITY-LOCKER Paris
Hello When you call the hotline, you receive a text message, just answer it. Just answer it to get help from the hotline otherwise we don't know your question In addition, after verification, it turns out that the locker works very well and has no information note indicating that it is defective... it was checked on October 28 and it was perfectly functional in summer since he served on the 29th the 30th November 1st .... You just have to talk about the deposit that tells you how the locker closes .... I also notice contrary to what you say that the very exceptional reimbursement has already been made. Your message therefore does not reflect the truth and only serves to harm you and oddly our competitor (one could believe that you work for them)
5
/5
★★★★★
Absolutely amazing so easy to use. I would highly recommend.
Verified Buyer
purchased on 30/10/2022
5
/5
★★★★★
Super
Verified Buyer
purchased on 03/11/2022
5
/5
★★★★★
No worries
Acheteur Vérifié
purchased on 16/09/2022
Translated review
5
/5
★★★★★
Very good, really helped me make the most of the limited time I had in Paris
Verified Buyer
purchased on 04/11/2022
5
/5
★★★★★
It's quick and self service. If you read the instructions right you will not have a problem. They emphasise their opening and closing time and as it is all automated, don't expect them to wait for 5 minutes additional. The size to keep luggage was alright - I could fit one large bag in one and in the second I fit medium size + small (x2).
Verified Buyer
purchased on 04/11/2022
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 29/10/2022
Translated review
5
/5
★★★★★
Everything ok
Verified Buyer
purchased on 01/11/2022
2
/5
★★☆☆☆
The entry code of the front door did not work. After 15 scary minutes and many times entering the code again and again the door opened.
Verified Buyer
purchased on 30/10/2022
Answer from CITY-LOCKER Paris
thank you for your message DJC We would like to remind you that our hotline is available from 8 a.m. to 10 p.m. every day to help you and answer your questions.
4
/5
★★★★☆
Nice and spacious locker
Verified Buyer
purchased on 03/11/2022
3
/5
★★★☆☆
It's a great idea and a great service, as you don't have to carry your luggage around with you. On the other hand, it works in situ, but you have to hang on! The buttons aren't very sensitive, and the bios are inaudible. Clearer instructions would be a big plus!
Acheteur Vérifié
purchased on 03/11/2022
Translated review
Answer from CITY-LOCKER Paris
Hello Vincent, Our hotline is available from 8am to 10pm every day to answer your questions and help you with any problems you may encounter. In the event of a technical problem, our hotline can help you open your locker or send you a technician. To open the lockers, simply follow the instructions written just above the keypad: Use your code slowly with the # keys.
4
/5
★★★★☆
-good location -good security
Acheteur Vérifié
purchased on 28/10/2022
Translated review
4
/5
★★★★☆
Very practical!
Acheteur Vérifié
purchased on 02/11/2022
Translated review
5
/5
★★★★★
Very easy to access from the station
Verified Buyer
purchased on 31/10/2022
5
/5
★★★★★
Very good opportunity to store luggage on arrival or departure day while visiting the Tour Eiffel and explore the neighbourhood. Easy to access, easy to handle, fast to be booked. Highly recommend and would definitely do it again!
Verified Buyer
purchased on 02/11/2022
5
/5
★★★★★
Easy to use, fair price
Verified Buyer
purchased on 26/10/2022
5
/5
★★★★★
Simple, efficient
Acheteur Vérifié
purchased on 02/11/2022
Translated review
5
/5
★★★★★
Perfect location, perfect communication and conditions!
Acheteur Vérifié
purchased on 25/10/2022
Translated review
4
/5
★★★★☆
Fine for a day, but for a few hours, it's overpriced!
Acheteur Vérifié
purchased on 28/10/2022
Translated review
5
/5
★★★★★
Very practical, easy to use...the only downside is that the premises on rue de l'exposition in Paris are poorly served by public transport!
Acheteur Vérifié
purchased on 31/10/2022
Translated review
5
/5
★★★★★
Very practical and conveniently located!
Acheteur Vérifié
purchased on 31/10/2022
Translated review
5
/5
★★★★★
Intuitive
Acheteur Vérifié
purchased on 27/10/2022
Translated review
5
/5
★★★★★
Very very helpful if you want to move freely. Totally safe.
Verified Buyer
purchased on 27/10/2022
3
/5
★★★☆☆
Location was alright and the instructions were easy to follow. But 12€for not even half a day is quite a lot...
Verified Buyer
purchased on 28/10/2022
Answer from CITY-LOCKER Paris
Hello, thank you for sharing your opinion, It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
3
/5
★★★☆☆
I found it was very expensive (way more than the advertising said: 15€ per locker, when the ad stated "from 2€"). But we were already there with our luggage, so we paid for it. Instructions were not clear enough and we did not know how to operate. Fortunately, with other people's help we were able to figure it out. When we picked up our luggage, we had to help other people with the same problem. On the positive side, the place was fine and the lockers in very good condition.
Verified Buyer
purchased on 31/10/2022
Answer from CITY-LOCKER Paris
Hello, thank you for sharing your opinion, The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
4
/5
★★★★☆
Good, no problems to report.
Acheteur Vérifié
purchased on 28/10/2022
Translated review
5
/5
★★★★★
Super
Acheteur Vérifié
purchased on 31/10/2022
Translated review
4
/5
★★★★☆
Good
Verified Buyer
purchased on 30/10/2022