/10
★★★★★
based on 6912 reviews published
★★★★★
based on 6912 reviews published
Latest customer reviews
5
/5
★★★★★
Great idea, easy to Use and convenient.
Verified Buyer
purchased on 06/04/2022
1
/5
★☆☆☆☆
15 euros per half-day: obligation to take a full day and an advert "from 2 euros" which turns out to be 15 at the time of booking...
Acheteur Vérifié
purchased on 10/04/2022
Translated review
Answer from CITY-LOCKER Paris
Hello, on the site it says From 2€, you have access to the information on the site The price is 12.00 €/day per locker for one day (8:00-22:00) (15.00 €/day on weekends and public holidays) For reservations of several days, the rates are degressive. On certain days, special offers are available for as little as €2/day.
4
/5
★★★★☆
Easy to book. Website could be more straightforward. Should offer a third party payment option.
Verified Buyer
purchased on 10/04/2022
5
/5
★★★★★
Easy to use, easy to find
Verified Buyer
purchased on 10/04/2022
5
/5
★★★★★
It was easy, convenient, and inexpensive to use the rental lockers. I am pleased with my experience.
Verified Buyer
purchased on 02/04/2022
5
/5
★★★★★
Good service. Very practical!
Acheteur Vérifié
purchased on 08/04/2022
Translated review
2
/5
★★☆☆☆
DO NOT book in advance, wait until the last minute. This service is designed for travelers, BUT it is not possible to change or modify any booking made... While trips change due to unforeseen events, delays, etc. Our site should clearly state that all bookings are definitive, and not just by looking in the terms and conditions. Even their FAQ doesn't make this clear.
Acheteur Vérifié
purchased on 07/04/2022
Translated review
Answer from CITY-LOCKER Paris
Hello and thank you for your feedback. We advise you to make a reservation to make sure you have enough space as the lockers are often full. We are sorry that your trip had to be cancelled. Have you contacted our customer service? Your trip is scheduled for 1 week from now. Our customer service is available every day from 8am to 10pm to answer your questions.
5
/5
★★★★★
Quite convenient.
Verified Buyer
purchased on 07/04/2022
1
/5
★☆☆☆☆
We start at €2 and end up paying €12 to leave a bag for 1 hour. Lame.
Acheteur Vérifié
purchased on 07/04/2022
Translated review
Answer from CITY-LOCKER Paris
Hello, on the site it says From 2€, you have access to the information on the site The price is 12.00 €/day per locker for one day (8:00-22:00) (15.00 €/day on weekends and public holidays) For reservations of several days, the rates are degressive. On certain days, special offers are available for as little as €2/day.
3
/5
★★★☆☆
I had to cancel my trip with my children because of CIVID, of course it was my son who was positive. But what can I do, go on my own... no Of course you offered me a credit note but I don't have a definite date. You're really not accommodating. I don't know if I'll call you again.
Acheteur Vérifié
purchased on 02/04/2022
Translated review
Answer from CITY-LOCKER Paris
Hello and thank you for your feedback. You contacted us to let us know that you had cancelled your trip for a COVID reason, and we told you that the service was normally non-refundable, but that in view of your situation we would give you a credit note. I think it's fair to say that we were accommodating.
5
/5
★★★★★
Very easy to use
Verified Buyer
purchased on 01/04/2022
5
/5
★★★★★
Safe place and easy to use. Totally recommend it to enjoy the city without your luggage.
The lockers have planty of space, fitting 3 bags (airplane cabin size) and some back pack.
Verified Buyer
purchased on 05/04/2022
1
/5
★☆☆☆☆
Due to unforeseen circumstances, I wanted to cancel my reservation but this was not possible and customer service made no effort and categorically refused...
Acheteur Vérifié
purchased on 06/04/2022
Translated review
5
/5
★★★★★
It was easy to make the reservation
Acheteur Vérifié
purchased on 05/04/2022
Translated review
5
/5
★★★★★
So easy to use - book online - get the codes by email - open the door and put the bag in the locker. A great service.
Verified Buyer
purchased on 05/04/2022
5
/5
★★★★★
Nice . close to the stations. the lockers are large.
Verified Buyer
purchased on 31/03/2022
3
/5
★★★☆☆
Not very secure.
Acheteur Vérifié
purchased on 31/03/2022
Translated review
Answer from CITY-LOCKER Paris
Hello and thank you for your feedback. We would like to reassure you that the system is completely secure. You can only enter the premises if you have a reservation. Codes are personal and change every day. No one can have the same code. What's more, all our sites are under alarm and video surveillance. Security is very important to us.
5
/5
★★★★★
Easy to find and clear instructions for use. We had a great day NOT worrying about or walking around with our luggage!
Verified Buyer
purchased on 04/04/2022
5
/5
★★★★★
Everything was okey! Good service
Acheteur Vérifié
purchased on 04/04/2022
Translated review
5
/5
★★★★★
Very comfortable solution to luggage keeping. The instructions were clear. We came back to the lockers several times during the day.
Verified Buyer
purchased on 04/04/2022
5
/5
★★★★★
Great service! Recommended. Good location, near the train station to CDG Airport and Metro (Saint Michele-Notre Dame).
Verified Buyer
purchased on 03/04/2022
4
/5
★★★★☆
Good website, good lockers (big enough), good accessability via dual code access
Verified Buyer
purchased on 03/04/2022
5
/5
★★★★★
Great service! Quick and very seamless online booking
Verified Buyer
purchased on 02/04/2022
4
/5
★★★★☆
Worked fine for me
Verified Buyer
purchased on 03/04/2022
4
/5
★★★★☆
Very easy to order and complete information was sent quickly.
Verified Buyer
purchased on 24/11/2021
5
/5
★★★★★
Easy in use.
Verified Buyer
purchased on 02/04/2022
5
/5
★★★★★
The location was great for Chatelet and the locker was more than big enough for our 3 carry-on suitcases and would have fit larger suitcases if we needed. We had an issue accessing the lock up with our code but were able to text to get it sorted as soon as possible so there was no major delay.
Verified Buyer
purchased on 02/04/2022
4
/5
★★★★☆
Convenient, but only one day pass at 15 euros, which is very expensive when you only need a deposit for a few hours,
Acheteur Vérifié
purchased on 02/04/2022
Translated review
5
/5
★★★★★
Perfect from a logistical point of view, but a little expensive compared to SNCF station lockers.
Acheteur Vérifié
purchased on 28/03/2022
Translated review
5
/5
★★★★★
Convenient and easy to use!
Verified Buyer
purchased on 28/03/2022