★★★★★
based on 9193 reviews published
Latest customer reviews
Easy to use, reasonable fees and overall good experience.
Clear site
Slick and efficient process
Very convenient location, spacious locker for 3 cabin bags. A little expensive
Fine
Best service for taking care of your luggage
Not applicable
Failed to process payment, then was charged twice and received no response from their support when I reached out.
Utile e facile da usare! Ottima scelta
Very practical
I can highly recommend Citylocker. We booked in advance and it did everything we needed for our group. We arrived in Paris really early and were staying not far from there so dropped our cases and had all day to sightsee. When we collected them the room had been cleaned thoroughly. We did the same on departure as we were leaving late. It is very secure and although I was little concerned in the beginning I wouldn't hesitate to use Citylocker again. Excellent
A smaller locker opened than was promised. Only on bag entered not two or three like promised on that locker.
Easy to order and the info was clear
Simple et efficace. Un tarif demi journée serait pas mal par contre
Easy, practical, I recommend.
Very practical service, only downside: even if you only use it for a few hours, you pay the full rate.
RAS, top service.
Very good and easy to use
Not enough choice regarding the rental period.
Very helpful
Easy, value for money and close to the station! Would recommend
Great experience
It was last moment decision. We have made payment and booking staying out of doors of locker... Easy and convinient
Easy to order ahead of time.
Quick and easy to use.
Muy buena ubicación. Sin problemas para acceder o abrir las consignas. Caben perfectamente dos maletas de cabina y más equipaje.
Worked well!
Safe and fast answer!
It was verry simple and good.
Perfect!
Very good service
Good location, easy to use and very secure. The codes came through immediately once booked.
Very easy to use. Very clear explanations for code entry.
Very convenient
Very good
Very convenient and the rate was fair. Lockers held all our gear with room left.
Safely store your suitcase in the middle of the city for a small price. Easy and simple to book. Very satisfied and recommended.
Terrible, terrible, terrible!!! I booked a locker for 1x day, and had no issues, then emailed to book for an extra day as I could not get to the address by the end of the first day. They sent me an invoice for an extra day, and I promptly paid it. They did not send me a new code to enter the building or unlock my locker. I thought nothing of this, as I assumed I could use the original code they'd sent me. I arrived 40mins before close on the second day to find the original code did not work. Another customer opened the door from the inside, letting me in and I, and 3 others with me, attempted to unlock my locker, but the code did not work. I then realised I might need a new code for a new day and checked my spam mail, I tried calling about 5 times (they do not pick up their phone), I sent them an email. I could not get in touch with them. At 1:30am the next morning, hours after I'd left, they replied to the email, unhelpully saying 'I sent you the code'. Over the next 4 hours we exchanged 32 emails (they refused to call me or pick up the phone) wherein they accused me of never showing up to retrieve my luggage the day before and not attempting to contact them for help. I provided proof of emails and phone calls, and told them what time to check the security cameras to see we were there. They then sent me an invoice for €15 to pay for another day as 'I had failed to collect my luggage the day before. I reminded them that that was not my choice or my fault. They got sick of me emailing them eventually and sent me a second invoice for €75: the price they charge for uncollected bagged storage. By this point I had friends waiting for me in Versailles and had to leave Paris. I paid the €15 and told them if I did not see a code in 10mins I'd be calling the police. They then responded that they would not send the code until I'd paid the €75 but, 10mims later, I did receive an email with a new code. If you value your sanity, money, and the right to your own property, do not use City Lockers.
Useful service, recommended for tourists.
Practical, simple and efficient