★★★★★
based on 9193 reviews published
Latest customer reviews
Very comfortable solution to luggage keeping. The instructions were clear. We came back to the lockers several times during the day.
Great service! Recommended. Good location, near the train station to CDG Airport and Metro (Saint Michele-Notre Dame).
Good website, good lockers (big enough), good accessability via dual code access
Great service! Quick and very seamless online booking
Worked fine for me
Very easy to order and complete information was sent quickly.
Easy in use.
The location was great for Chatelet and the locker was more than big enough for our 3 carry-on suitcases and would have fit larger suitcases if we needed. We had an issue accessing the lock up with our code but were able to text to get it sorted as soon as possible so there was no major delay.
Convenient, but only one day pass at 15 euros, which is very expensive when you only need a deposit for a few hours,
Perfect from a logistical point of view, but a little expensive compared to SNCF station lockers.
Convenient and easy to use!
Ottimo, facile e veloce! Lo riutilizzerò!
Simple and easy to use. An exceptional good help to any traveler.
Excellent!
Worked well from website but quite expensive if you only need it for a few hours.. like I did!
The site is very easy and intuitive to use, well maintained and the map with the city lockers is really great!
It was so easy and such a relief as it meant we had a whole day without bags. Great idea!
Easy to book. Excellent service.
Very good and practical
Simply perfect ️
Really easy to use and great not lugging stuff around paris. You get texted a code to your phone and it’s very near the station.
Problems getting the lockers open
Very confusing system, does not work - I paid but did not receive my code automatically. No real support. I do not recommend at all!
They made us book more lockers than we needed and refused to refund the one's we didn't need
Good location and it's good to have this service overall. HOWEVER: (1) Technical issues: out of 3 lockers we paid for, 2 did not send the code to open the lockers. We had to figure out how to contact CITY LOCKER, call and pay international fees, waste time to figure out the next steps. They sent us the codes eventually, but we wasted quite some time... And in the end we did not need 1 of the lockers, so it stayed empty and they did not want to make a refund, despite us asking for it. (2) It is NOT intuitive how to use the lockers. Even if there is a sign next to the lockers, it's not intuitive. I saw many people wandering around and trying to figure out... Perhaps there's a better way? Finally, the customer service people were not very open to receive this feedback in the chat... 🙂 All in all, thanks for the service, but also be open to new ideas how to improve it!
Easy to use, quick to book. Very nice. Should be all over
The website was mostly easy to use. However, it would be nice if the company partnered with Google translate so that the page could be translated into English or any other appropriate language. I was able to navigate by copying sentences into Google translate. Thank you!
Fast and efficient
Ok ok
Unfortunately this company seems unable to offer a professional service-level.
Easy to manage, very suitable solution if you travel with your backpack f.e.
I was able to reserve and pay for a locker one day in advance and had no issues with the booking. Very simple and easy!
Very well
Secure and easy to use
Good service. I would give 5* but I took one star because it is expensive and it did not give the option to store for a couple of hours. You pay the same for the whole day or for 30'.
Overall good
The locker did not close, it was clearly broken. There was shown an "emergency number" between 8:00 and 22:00. We called three times between 11:20 and 11:50, but no one picked up the phone. So, we put our luggage in a different locker. We sent a message and received answer: 'just close it slowly, no problem'. It clearly did not close and was broken. So, the person texted us that a mechanic would look at the problem. We asked for a refund. Subsequently, we did not hear back. The point of a city locker is to avoid having a hassle with lugage and be able to visit a city without trouble. This clearly did not work and the subsequent service was bad.
Medium
Ultra convenient service, easy to access and simple to book!
It's all very simple, from using the quote to using the instructions themselves.