/10
★★★★★
based on 7436 reviews published
★★★★★
based on 7436 reviews published
Latest customer reviews
5
/5
★★★★★
Someone stole my phone the day I arrived to Paris and all my reservation info was there, so I phoned the customer service and they helped me with everything.
Verified Buyer
purchased on 04/12/2021
5
/5
★★★★★
I had a 120 L bag that fit into my problems. Easy and safe.
Acheteur Vérifié
purchased on 22/10/2021
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5
/5
★★★★★
Very easy and practical
Verified Buyer
purchased on 16/10/2021
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 18/09/2021
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5
/5
★★★★★
It's great. Clean, accessible, lockers of different sizes to suit different needs. Reasonable rates.
Customer service is available by phone in case of problems.
Acheteur Vérifié
purchased on 01/11/2021
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5
/5
★★★★★
Nothing to report
Acheteur Vérifié
purchased on 27/10/2021
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1
/5
★☆☆☆☆
The code didn't work and I couldn't keep my bag. They wouldn't give me the money. I'll never use it again.
Acheteur Vérifié
purchased on 16/10/2021
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Answer from CITY-LOCKER Paris
Hello, a hotline is available from 8am to 10pm every day. You could have contacted them to help you use your codes. As you confirmed when you placed your order, the service is non-refundable in your case.
5
/5
★★★★★
Very convenient. We had a problem with a locker that wouldn't open, but thanks to the remote service by SMS, citylocker customer services responded very quickly and solved the problem. Great service!
Acheteur Vérifié
purchased on 06/11/2021
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1
/5
★☆☆☆☆
It was almost impossible to get in. We have to call them several times to solve the problem.
Acheteur Vérifié
purchased on 12/09/2021
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Answer from CITY-LOCKER Paris
Hello, to get in, it's very simple, it's written in big letters on our windows, you just have to book online on our website. Once you've booked, you'll receive your codes for the door and your locker for the day. It's very important to us and the safety of our customers' luggage that no-one should be able to enter the premises without a reservation. A hotline is available to answer any questions you may have. If an agent is not available, simply reply to the sms sent by the agent and he/she will answer you directly.
4
/5
★★★★☆
Good overall and practical for everything (booking, use...)
Acheteur Vérifié
purchased on 15/05/2021
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5
/5
★★★★★
Everything worked as planned. I recommend it!
Acheteur Vérifié
purchased on 23/10/2021
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4
/5
★★★★☆
Site ok, no particular problem.
Acheteur Vérifié
purchased on 21/11/2021
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3
/5
★★★☆☆
Correct
Acheteur Vérifié
purchased on 02/12/2021
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4
/5
★★★★☆
Fast, safe and easy to access. An ideal service for enjoying the capital without having to pack too many suitcases.
Acheteur Vérifié
purchased on 12/02/2022
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4
/5
★★★★☆
Top but a bit expensive
Acheteur Vérifié
purchased on 28/11/2021
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5
/5
★★★★★
Impeccable, very practical. Very friendly pre-sales service.
Acheteur Vérifié
purchased on 20/08/2021
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5
/5
★★★★★
Good site
Acheteur Vérifié
purchased on 13/05/2021
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5
/5
★★★★★
Very good. Everything works very well. Fast and efficient.
Acheteur Vérifié
purchased on 14/07/2021
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1
/5
★☆☆☆☆
I paid 3 times, and still didn't get in and there was no one to be contacted for help
Verified Buyer
purchased on 18/12/2021
Answer from CITY-LOCKER Paris
Hello, we are surprised by your return. Customer service is available from 8 a.m. to 10 p.m. every day by phone and email.
5
/5
★★★★★
Easy and practical!
Acheteur Vérifié
purchased on 04/07/2021
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5
/5
★★★★★
It was perfect for us.
Acheteur Vérifié
purchased on 16/07/2021
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1
/5
★☆☆☆☆
There was a mistake and I paid twice and didn't get any solution.. Just "to pay" so definitely I won't recommend this service
Acheteur Vérifié
purchased on 28/09/2021
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Answer from CITY-LOCKER Paris
Hello, As we explained to you, in your case, as you validated it during your booking, our general conditions of sale specify that the service is not refundable in your case.
5
/5
★★★★★
Efficient service
Acheteur Vérifié
purchased on 17/07/2021
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5
/5
★★★★★
Easy to use, safe and staff are contactable by phone to help out with any issues.
Acheteur Vérifié
purchased on 14/09/2021
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5
/5
★★★★★
Very practical and fast
Acheteur Vérifié
purchased on 26/09/2021
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 15/07/2021
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5
/5
★★★★★
Clear, ergonomic and attractive site. Booking was quick and easy
Acheteur Vérifié
purchased on 19/07/2021
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4
/5
★★★★☆
Easy access and spacious. Too bad the lockers aren't accessible later at night.
Acheteur Vérifié
purchased on 05/01/2022
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5
/5
★★★★★
Pazzesco
Verified Buyer
purchased on 26/02/2022
5
/5
★★★★★
Very practical!
Acheteur Vérifié
purchased on 18/12/2021
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