/10
★★★★★
based on 7436 reviews published
★★★★★
based on 7436 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
It didn’t work… we lost a lot of time to call for help
Verified Buyer
purchased on 14/11/2021
Answer from CITY-LOCKER Paris
Hello We remind you that our telephone hotline is available from 8 a.m. to 10 p.m. every day.
5
/5
★★★★★
Perfect service !!
Verified Buyer
purchased on 02/08/2021
4
/5
★★★★☆
A bit away from Chatelet-Les _Halles metro station, but fine there was another station at short distance. The lockers was pretty large.
Verified Buyer
purchased on 29/12/2021
2
/5
★★☆☆☆
Locker size is small, has small pieces that prevent correct fitting for two standard baggage pieces. The price is high for the space you get.
Verified Buyer
purchased on 24/01/2022
Answer from CITY-LOCKER Paris
The size of locker is: Feet: 1.57 x 2 x 2.79 Inches : 18 x 24 x 33.46 Centimers : 48 x 61 x 85 This size is suitable for most suitcases. You can put 3 cabin suitcases
5
/5
★★★★★
Booking the locker was a good decision for us on our last day in Paris. Our flight was in the evening and it saved us so much hassle by not having to lug our bags around the city all day. The lockers were easy to access and good value. We will definitely use this service again
Verified Buyer
purchased on 05/08/2021
3
/5
★★★☆☆
Al regresar para recoger la maleta del locker el sistema no funcionaba, ninguno de los lockers abria por lo que tuvimos que llamar a la asistente del espacio y no pudo solucionar el inconveniente hasta que uno de los cliente pudo ver que habian desenchufado el sistema de la electiricidad. Deben cuidar mucho el sistema electrico ya que hubo personas que se tuvieron que ir sin su maleta , inclusive varios perdieron el vuelo
Verified Buyer
purchased on 20/11/2021
Answer from CITY-LOCKER Paris
Gracias por su devolución, olvidó especificar que enviamos un técnico en el lugar que resolvió el problema. El técnico llegó al sitio menos de 15 minutos después de su llamada.
5
/5
★★★★★
Very easy to use and practical!
Verified Buyer
purchased on 14/11/2021
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 06/09/2021
Translated review
5
/5
★★★★★
Very well explained, simple and efficient to use
Acheteur Vérifié
purchased on 14/02/2022
Translated review
5
/5
★★★★★
Very easy to book last minute. We liked the text with the codes, came through very quickly
Verified Buyer
purchased on 13/12/2021
5
/5
★★★★★
Great service, convenient location and clear instructions
Acheteur Vérifié
purchased on 15/12/2021
Translated review
5
/5
★★★★★
Very easy process, from booking online, to getting in the door, to opening the locker. We would definitely use this wonderful service again!
Verified Buyer
purchased on 04/03/2022
2
/5
★★☆☆☆
Spaces too small, and the lockers are a 7-8 minute walk from Les Halles, even though the presentation suggests they are in Les Halles station. Impractical.
Acheteur Vérifié
purchased on 06/01/2022
Translated review
Answer from CITY-LOCKER Paris
Hello, Thank you for your message. When you place your order on our website, the size of the lockers is clearly indicated. The address of the locker is clearly indicated and a map can also be found on the page where you chose the address of your depot.
4
/5
★★★★☆
Easy to use and very practical. We had three small suitcases (hand luggage) that fit easily. The only thing not so convenient: it was a bit hard to find (even with Google maps) and quite a walk from the trainstation
Verified Buyer
purchased on 24/12/2021
5
/5
★★★★★
Great location and good instructions
Verified Buyer
purchased on 19/09/2021
2
/5
★★☆☆☆
The cost of storing two suitcases was 24 euros. We needed the storage only for one hour, so the price was totally unexpected. The information on the web page is absolutely misleading ("From 2€/ locker; Cheapest price per baggage in Paris!"). Two points only because our luggage was safe for the single hour we needed to store it. Disappointed.
Verified Buyer
purchased on 02/03/2022
Answer from CITY-LOCKER Paris
Hello the price is well indicated on our site when you book. Our rates are decreasing and can reach 2€. In a locker you can put 3 cabin suitcases
4
/5
★★★★☆
May husband I went to Paris, on our last day, we still have plenty of time to go around but as we all know the check out in hotels are until noon only, so we used this citylocker near the train station so it’ll be easy for us. It is a bit challenging to find the location as it is not in the main street. And during that time, there’s a construction going in front so the whole place was covered behind. We also had difficulties accessing the locker for some technical reason. Good thing is that they have a very attentive customer service. Who can access/help remotely. After several try, we managed to get in and securely lock our stuffs. All in all I will give them a good rate, if not just with technical problems. They are helpful and prompt.
Verified Buyer
purchased on 31/10/2021
5
/5
★★★★★
Easy to use, Quick, safe
Verified Buyer
purchased on 22/11/2021
5
/5
★★★★★
Well-implemented system that allowed me to easily reserve my locker while riding the train to it.
Verified Buyer
purchased on 02/08/2021
5
/5
★★★★★
Service as good as expected. Well done, keep going with your work.
Verified Buyer
purchased on 07/11/2021
2
/5
★★☆☆☆
The door you need to enter has a very used keyboard and we (and other guests) had huge problems to get in. Nerveracking. Not for the money we had to pay for it
Verified Buyer
purchased on 18/09/2021
5
/5
★★★★★
Everything is perfect. thanks
Verified Buyer
purchased on 11/02/2022
1
/5
★☆☆☆☆
Locker codes didn’t work. Customer service was not available to help. When they finally reached back it was 30 mins after we attempted to drop off luggage, so we had already hopped on our train. Customer service blamed us for “entering the code wrong” - no acknowledgement that we were provided wrong codes.
Verified Buyer
purchased on 25/10/2021
Answer from CITY-LOCKER Paris
Hello Our hotline is open from 8 a.m. to 10 p.m. We remind you that all the other customers managed to enter and that after verification you had not entered the correct codes, that is why you could not enter.
5
/5
★★★★★
Very satisfied.
Acheteur Vérifié
purchased on 17/10/2021
Translated review
5
/5
★★★★★
Great experience.
Verified Buyer
purchased on 19/09/2021
5
/5
★★★★★
City locker was very easy to use. Convenient location and all of our bags fit easily in one locker!
Verified Buyer
purchased on 05/10/2021
5
/5
★★★★★
Easily booked, no problem
Acheteur Vérifié
purchased on 08/09/2021
Translated review
5
/5
★★★★★
Great service, very secure and easy to use. Very close to both train stations. Will use again in the future.
Verified Buyer
purchased on 04/03/2022
5
/5
★★★★★
Excellent service
Verified Buyer
purchased on 10/01/2022
5
/5
★★★★★
The site was clear and undoubtfull. All information and faqs present.
Verified Buyer
purchased on 08/10/2021