/10
★★★★★
based on 8329 reviews published
★★★★★
based on 8329 reviews published
Latest customer reviews
5
/5
★★★★★
Very convenient. We had a problem with a locker that wouldn't open, but thanks to the remote service by SMS, citylocker customer services responded very quickly and solved the problem. Great service!
Acheteur Vérifié
purchased on 06/11/2021
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1
/5
★☆☆☆☆
It was almost impossible to get in. We have to call them several times to solve the problem.
Acheteur Vérifié
purchased on 12/09/2021
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Answer from CITY-LOCKER Paris
Hello, to get in, it's very simple, it's written in big letters on our windows, you just have to book online on our website. Once you've booked, you'll receive your codes for the door and your locker for the day. It's very important to us and the safety of our customers' luggage that no-one should be able to enter the premises without a reservation. A hotline is available to answer any questions you may have. If an agent is not available, simply reply to the sms sent by the agent and he/she will answer you directly.
4
/5
★★★★☆
Good overall and practical for everything (booking, use...)
Acheteur Vérifié
purchased on 15/05/2021
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5
/5
★★★★★
Everything worked as planned. I recommend it!
Acheteur Vérifié
purchased on 23/10/2021
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4
/5
★★★★☆
Site ok, no particular problem.
Acheteur Vérifié
purchased on 21/11/2021
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3
/5
★★★☆☆
Correct
Acheteur Vérifié
purchased on 02/12/2021
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4
/5
★★★★☆
Fast, safe and easy to access. An ideal service for enjoying the capital without having to pack too many suitcases.
Acheteur Vérifié
purchased on 12/02/2022
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4
/5
★★★★☆
Top but a bit expensive
Acheteur Vérifié
purchased on 28/11/2021
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5
/5
★★★★★
Impeccable, very practical. Very friendly pre-sales service.
Acheteur Vérifié
purchased on 20/08/2021
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5
/5
★★★★★
Good site
Acheteur Vérifié
purchased on 13/05/2021
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5
/5
★★★★★
Very good. Everything works very well. Fast and efficient.
Acheteur Vérifié
purchased on 14/07/2021
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1
/5
★☆☆☆☆
I paid 3 times, and still didn't get in and there was no one to be contacted for help
Verified Buyer
purchased on 18/12/2021
Answer from CITY-LOCKER Paris
Hello, we are surprised by your return. Customer service is available from 8 a.m. to 10 p.m. every day by phone and email.
5
/5
★★★★★
Easy and practical!
Acheteur Vérifié
purchased on 04/07/2021
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5
/5
★★★★★
It was perfect for us.
Acheteur Vérifié
purchased on 16/07/2021
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1
/5
★☆☆☆☆
There was a mistake and I paid twice and didn't get any solution.. Just "to pay" so definitely I won't recommend this service
Acheteur Vérifié
purchased on 28/09/2021
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Answer from CITY-LOCKER Paris
Hello, As we explained to you, in your case, as you validated it during your booking, our general conditions of sale specify that the service is not refundable in your case.
5
/5
★★★★★
Efficient service
Acheteur Vérifié
purchased on 17/07/2021
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5
/5
★★★★★
Easy to use, safe and staff are contactable by phone to help out with any issues.
Acheteur Vérifié
purchased on 14/09/2021
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5
/5
★★★★★
Very practical and fast
Acheteur Vérifié
purchased on 26/09/2021
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 15/07/2021
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5
/5
★★★★★
Clear, ergonomic and attractive site. Booking was quick and easy
Acheteur Vérifié
purchased on 19/07/2021
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4
/5
★★★★☆
Easy access and spacious. Too bad the lockers aren't accessible later at night.
Acheteur Vérifié
purchased on 05/01/2022
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5
/5
★★★★★
Pazzesco
Verified Buyer
purchased on 26/02/2022
5
/5
★★★★★
Very practical!
Acheteur Vérifié
purchased on 18/12/2021
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5
/5
★★★★★
Everything at the website was described so as it was on the street. We were able to put 2 “big cabin luggage” to the storage compartment.
Verified Buyer
purchased on 27/11/2021
5
/5
★★★★★
Big Lockers & Convenient
We had an evening flight on our last day in Paris so reserved a "City Locker" in the area we'd be visiting so that we could go straight to the airport rather than return to our hotel to grab our luggage.
The lockers are sizeable & for €12 you can squeeze in multiple bags (vs other services that charge by the bag) ... we had 3 carryon bags (1 'wheelie' bag & 2 backpacks) they they fit comfortably ... I don't think that 2 'wheelie' carryon bags would fit though.
The facility & lockers were secure (personal access code to enter from the street, personal access code & locker code to access your locker).
There are discounts for multiple days (good for city/country vacations where you don't want to haul around more formal city cloths everywhere) ... and not sure if it provides an 'in & out' (to retrieve something you left in the locker but still leave the luggage).
Verified Buyer
purchased on 23/01/2022
5
/5
★★★★★
Easy to use and felt safe.
Verified Buyer
purchased on 06/02/2022
5
/5
★★★★★
Navigation is good!!! and easy to drop off youre stuff!!
Verified Buyer
purchased on 01/09/2021
2
/5
★★☆☆☆
Unable to cancel our reservation due to a last minute problem, we lost 12 €.
Acheteur Vérifié
purchased on 14/02/2022
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Answer from CITY-LOCKER Paris
Hello, We are sorry for you but as indicated in the general terms and conditions of sale that you validated when you placed your order, the reservation cannot be cancelled.
5
/5
★★★★★
Very practical, reasonable price
Acheteur Vérifié
purchased on 21/12/2021
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5
/5
★★★★★
Fully satisfied
Acheteur Vérifié
purchased on 17/07/2021
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