9.5/10
★★★★★
based on 9594 reviews published

Latest customer reviews

5 /5
★★★★★

Easy to use straightforward instructions. The place felt secure

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Raj P.
purchased on 28/03/2025
4 /5
★★★★☆

Satisfied from the services provided. The locker was smaller than described but feats 1 large and 1 cabin suitcase.

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Artemis B.
purchased on 23/03/2025
5 /5
★★★★★

Everything was great

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Jaroslav V.
purchased on 28/03/2025
5 /5
★★★★★

The experience was so great

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Laura O.
purchased on 29/03/2025
5 /5
★★★★★

Good location. Easy directions and easy to use

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Justin R.
purchased on 25/03/2025
5 /5
★★★★★

Very safe and convenient

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Penelope L.
purchased on 19/03/2025
5 /5
★★★★★

Great service for those who cannot leave their luggage at the hotel before check-in or after check-out. The instructions are very simple and arrive in your email within moments, the locker is very spacious. I recommend it!!

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Martina I.
purchased on 16/03/2025
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5 /5
★★★★★

This was such an easy process. We felt very secure leaving our bags.

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Sofia A.
purchased on 27/03/2025
4 /5
★★★★☆

Practical, reasonably priced. The front door keypad doesn't work very well.

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Denis C.
purchased on 26/03/2025
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5 /5
★★★★★

Very good organization

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Lucia G.
purchased on 28/03/2025
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5 /5
★★★★★

I LOVED being able to store our luggage for the day in such a convenient and secure location.

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Lin F.
purchased on 13/03/2025
5 /5
★★★★★

Very good

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Evelyne B.
purchased on 27/03/2025
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5 /5
★★★★★

Everything went perfectly well

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Heidi Dorina G.
purchased on 25/03/2025
5 /5
★★★★★

Great experience

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Sophie C.
purchased on 25/03/2025
2 /5
★★☆☆☆

Hello, the service is quite satisfactory but the price announcement is misleading. 8.50 euros for a 2-hour drop-off seemed prohibitive to me. An hourly rate might be fairer.

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Edwin G.
purchased on 27/03/2025
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Answer from CITY-LOCKER Paris
Thank you for using our luggage storage service in Paris and for sharing your feedback with us. The CITY-LOCKER spaces are monitored by our surveillance cameras 24/7, and our team ensures that your luggage is stored as securely as possible. Our insurance also covers your personal belongings up to 1500 euros per locker. And all this comes at a cost, and we are the only ones in Paris to offer you this level of security with double protection: door code and locker code. Additionally, returning the luggage costs 2€ for the day (8:00-22:00). We hope we have answered your questions and wish you an excellent day, looking forward to seeing you again at CITY-LOCKER.
5 /5
★★★★★

Very good and simple. It made our stay easier. Recommendable.

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Carmen M.
purchased on 26/03/2025
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5 /5
★★★★★

Simple and effective service, managed entirely remotely but with good communication and guidance. Recommended

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Luca M.
purchased on 22/03/2025
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5 /5
★★★★★

Easy. Safe. Clean.

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Djeanane M.
purchased on 23/03/2025
5 /5
★★★★★

Efficace et fonctionnel !

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Félix J.
purchased on 24/03/2025
5 /5
★★★★★

Very good service

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Ainara F.
purchased on 23/03/2025
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5 /5
★★★★★

Efficace

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Patricia D.
purchased on 26/03/2025
5 /5
★★★★★

Was very convenient.

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Surayya M.
purchased on 24/03/2025
5 /5
★★★★★

Excelente

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Daniel T.
purchased on 26/03/2025
5 /5
★★★★★

Very good service!!

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Estelle B.
purchased on 26/03/2025
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5 /5
★★★★★

Easy and safe

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James F.
purchased on 20/03/2025
5 /5
★★★★★

Très satisfait, fácil utilisation

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Veronica M.
purchased on 25/03/2025
5 /5
★★★★★

Perfect

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Frederic C.
purchased on 24/03/2025
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4 /5
★★★★☆

The entrance door keypad was malfunctioning, I had to try several times. Otherwise, everything is okay, and the place is clean.

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Amandine M.
purchased on 24/03/2025
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Answer from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris and for taking the time to bring this issue to our attention. Being very concerned about our customers' satisfaction, we take your feedback into account and always strive to improve our service to better satisfy our clients. We look forward to seeing you again under better conditions at one of our CITY-LOCKER storage facilities.
5 /5
★★★★★

Very good service! Very convenient and well secured.

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Carine L.
purchased on 24/03/2025
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Answer from CITY-LOCKER Paris
Dear Carine,
4 /5
★★★★☆

A bit difficult at first to enter. It's not easy for people who are not very familiar with all the codes. I don't know if it could be simpler. But I managed, that's the main thing. Thanks again, Anne Delorme.

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Anne D.
purchased on 23/03/2025
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5 /5
★★★★★

Very well located

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Ricard F.
purchased on 25/03/2025
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5 /5
★★★★★

Very conveniently located between Gare de l'Est and Gare du Nord, booking was straightforward, everything went well!

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Norbert C.
purchased on 23/03/2025
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5 /5
★★★★★

Lockers were safe, easy to use!

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David C.
purchased on 25/03/2025
5 /5
★★★★★

Excellent condition and good organisation!

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Silvia R.
purchased on 23/03/2025
5 /5
★★★★★

Convenient and super easy

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Niurka S.
purchased on 24/03/2025
5 /5
★★★★★

Service that meets expectations and is strategically well placed.

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Marie-sophie G.
purchased on 22/03/2025
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Answer from CITY-LOCKER Paris
Dear Marie-Sophie, we sincerely thank you for your excellent review and are delighted to hear that our service met your expectations. We are
5 /5
★★★★★

I had a great experience. Easy to access and to use. Highly recommend if you need to store your bags.

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Shawn W.
purchased on 22/03/2025
5 /5
★★★★★

Very good

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Alexandra G.
purchased on 24/03/2025
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5 /5
★★★★★

Very practical and easy to use.

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Alexis B.
purchased on 24/03/2025
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5 /5
★★★★★

Great!

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Debora M.
purchased on 24/03/2025
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