9.5/10
★★★★★
based on 10030 reviews published

Latest customer reviews

5 /5
★★★★★

Very good

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Nuno M.
purchased on 02/02/2025
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5 /5
★★★★★

Top

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Davide D.
purchased on 16/03/2025
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5 /5
★★★★★

Everything worked perfectly

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Alexander B.
purchased on 16/03/2025
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5 /5
★★★★★

Comfortable. Clear instructions.

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Sabrina G.
purchased on 15/03/2025
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5 /5
★★★★★

Ok

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Jon T.
purchased on 16/03/2025
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3 /5
★★★☆☆

Good for leaving the suitcases but the locker is too small for 4 suitcases, even though they are cabin size. I had to reserve a second one, which is a shame.

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Eliane S.
purchased on 15/03/2025
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Answer from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris. We remind you of the size of our lockers which are specified on our website: L.48cm H.61cm P.85cm This dimension is suitable for most large suitcases and can hold up to 4 international IATA cabin luggage (55 x 35 x 20cm). Please remember, as with airlines, to check the dimensions of your luggage. We look forward to seeing you again at CITY-LOCKER.
5 /5
★★★★★

Very practical, a bit expensive

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Alexandra N.
purchased on 16/03/2025
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3 /5
★★★☆☆

Too expensive for the service offered

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Anna B.
purchased on 16/03/2025
Answer from CITY-LOCKER Paris
Bonjour ,
Merci d'avoir utilisé notre service de consigne à bagages sur Paris et merci de nous faire part de votre avis.
Les espaces CITY-LOCKER sont surveillés par nos caméras de vidéo-surveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible.
Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier.
Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurité à double sécurisation : code porte et code casier.
Et de plus, ramener au bagages cela coûte 3,75€ pour la journée (8:00-22:00)
Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée et au plaisir de vous revoir chez CITY-LOCKER.
5 /5
★★★★★

Excellent service. Very convenient and easy to use. Only took a couple of minutes to drop and collect our bags. Short walk from Gare Du Nord.

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Kevin L.
purchased on 15/03/2025
5 /5
★★★★★

Excellent

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Francesca L.
purchased on 15/03/2025
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5 /5
★★★★★

Practical, easy and simple

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Stéphanie T.
purchased on 16/03/2025
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5 /5
★★★★★

We would have never made it to the Eiffel Tower in time without city locker. It delivered as advertised. It was easy to use and we were able to secure our belongings and enjoy Paris and the Eiffel Tower without worrying about luggage. It simplified our trip planning and saved us time and money!

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Darrell B.
purchased on 16/03/2025
5 /5
★★★★★

Très bon service. Merci

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Jean-marie M.
purchased on 15/03/2025
5 /5
★★★★★

Close to the Maubert Mutualité metro station, just a stone's throw from Notre Dame. Excellent service. Easy to use and safe. Highly recommended.

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Gessica L.
purchased on 15/03/2025
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5 /5
★★★★★

The size was very good, we managed to fit 2 cabin suitcases, a bag, and a backpack.

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Ainhoa B.
purchased on 12/03/2025
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5 /5
★★★★★

Très bon accueil Chambre très agréable Ravie de mon séjour

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Tauleigne K.
purchased on 14/03/2025
5 /5
★★★★★

I liked that it was a self-service. Convenient location.

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Fabiola B.
purchased on 14/03/2025
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5 /5
★★★★★

Easy to use. Simple to find. Secure.

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Anthony P.
purchased on 15/03/2025
4 /5
★★★★☆

Very good

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Didier M.
purchased on 12/03/2025
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5 /5
★★★★★

Perfect! Very convenient service that avoids leaving your suitcase in a store and being dependent on schedules.

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Solene V.
purchased on 23/02/2025
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5 /5
★★★★★

Todo muy sencillo y rápido, lo recomiendo.

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Francisco Javier G.
purchased on 15/03/2025
4 /5
★★★★☆

A bit too expensive after all

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Gaël B.
purchased on 15/03/2025
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5 /5
★★★★★

Practical, safe, and easy-to-use site.

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Carla N.
purchased on 06/03/2025
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5 /5
★★★★★

Perfect service!

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Mattia B.
purchased on 02/02/2025
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5 /5
★★★★★

10 stars 😉

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Srdjan A.
purchased on 15/03/2025
5 /5
★★★★★

Everything ok

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Manuel B.
purchased on 15/03/2025
5 /5
★★★★★

Everything perfect

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Jaime N.
purchased on 15/02/2025
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5 /5
★★★★★

Ottimo servizio!

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Giulio C.
purchased on 13/03/2025
5 /5
★★★★★

Easy to use and convenient to Gare du Nord and Gare de l'Est.

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Paul L.
purchased on 13/03/2025
5 /5
★★★★★

Very practical

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Nicolas B.
purchased on 14/03/2025
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5 /5
★★★★★

Nice and secure place to leave luggage when you need to wait for your flight.

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Anna R.
purchased on 14/03/2025
5 /5
★★★★★

Super easy and efficient experience!

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Faustyna H.
purchased on 08/03/2025
5 /5
★★★★★

Perfect ! Easy and safe

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Emilie D.
purchased on 14/03/2025
4 /5
★★★★☆

Very practical but we would have liked a larger locker

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Mario G.
purchased on 14/03/2025
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5 /5
★★★★★

Bene

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Francesca S.
purchased on 14/03/2025
5 /5
★★★★★

It should be specified that the reservation must be made in advance, we struggled a bit with the reservation in front of the door, this may be due to my age 😂 73 years old 😂 A very quick phone assistance was able to help us. A very good solution.

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Christine B.
purchased on 14/03/2025
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5 /5
★★★★★

Top

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Mariana M.
purchased on 13/03/2025
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3 /5
★★★☆☆

Very convenient access and well located. BUT when you arrive with a 20kg suitcase and have a locker up high, it's very difficult! It would be good to ask if you want a locker on the bottom or if it doesn't matter.

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Sandrine R.
purchased on 12/03/2025
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Answer from CITY-LOCKER Paris
Thank you for using our luggage storage service in Paris. Our hotline is available from 8 AM to 10 PM every day to answer your questions and assist you in case of difficulties. In case of technical problems, our hotline can help you open your locker or the door, assist you in the booking process, or send a technician in case of more serious issues. You could have contacted them to request a locker change. We would have been very happy to change your locker for you. You will also find a large number of answers to questions you may have by consulting the FAQ section of our website. The answers provided are in 6 languages. Hoping to have provided you with the necessary clarifications, we hope to see you again at one of our CITY-LOCKER storage facilities.
3 /5
★★★☆☆

It was good but it was very difficult to open the door

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Alba H.
purchased on 14/03/2025
Answer from CITY-LOCKER Paris
Merci d'avoir utilisé notre service de consigne à bagages sur Paris.
Notre hotline est disponible de 8h à 22h tous les jours pour répondre à vos questions et vous aider en cas de difficulté.
En cas de problèmes techniques, notre hotline peut vous aider à ouvrir votre casier ou la porte, vous assister dans le processus de réservation ou vous envoyer un technicien en cas de problèmes plus graves.
1 /5
★☆☆☆☆

After the credit card was charged, confirmation email was sent with passcode section saying ERROR. Contacted emergency phone number but got auto-reply and cut off. This was Thursday afternoon, normal working hours. I was not able to use the locker at all, and still the card was charged. Extremely frustrated with the experience.no star.

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Hatsue A.
purchased on 13/03/2025
Answer from CITY-LOCKER Paris
Bonjour,

sorry for the problem you have had.
When you place your booking someone else was doing in the same time and we only have 1 locker left.
The payment of the other one reach first our system and give them the locker. We have send you mail right away and make the refund int the same time.
We are of course so sorry for that but those are things that can happened.
HAvea good day