Reviews CITY-LOCKER Paris
CITY-LOCKER - Gare du Nord & Gare de l'Est

9.7/10
★★★★★
based on 710 reviews published

Latest customer reviews

5 /5
★★★★★

Very easy to use. Nothing complicated. Exactly what I needed. Location is perfect.

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Julia M.
purchased on 29/01/2025
5 /5
★★★★★

Very practical

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Sofia C.
purchased on 28/01/2025
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5 /5
★★★★★

Great location and conviennent!

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Catherine C.
purchased on 17/01/2025
4 /5
★★★★☆

I thought this was a brilliant find as our hotel was an hours walk from the train station so leaving our bags was brilliant. I will say that I thought it quite expensive as daily rate when we only needed it for about 6 hours but ultimately it was worth it to not have to keep our bags all day or go back to collect them later from the hotel.

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Claire S.
purchased on 27/01/2025
Answer from CITY-LOCKER Paris
Bonjour,
Thanks for using our luggage storage service in Paris.
Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent.
We guarantee you won't find a cheaper price in Paris unless you leave your luggage at a friend's apartment :)!
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
CITY-LOCKER’s Team.
5 /5
★★★★★

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Sarah M.
purchased on 26/01/2025
5 /5
★★★★★

Very good

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JarosŁaw M.
purchased on 24/01/2025
5 /5
★★★★★

Very efficient. convenient service

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Marc-antoine C.
purchased on 22/01/2025
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5 /5
★★★★★

Top

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Fabien R.
purchased on 17/01/2025
5 /5
★★★★★

Very easy to use.

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Teresa F.
purchased on 11/01/2025
4 /5
★★★★☆

Very convenient lockers between Gare du nord and Gare de l'est. It works with codes received by email, there is no staff on site.

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Angele D.
purchased on 02/01/2025
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5 /5
★★★★★

Accessible location, close to Gare de l'Est station.

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Marie-sophie G.
purchased on 25/12/2024
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5 /5
★★★★★

Quick and easy to book.

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Nathalie B.
purchased on 24/11/2024
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5 /5
★★★★★

Very easy to use site, easy to find where there is a locker available.

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Laureen H.
purchased on 01/12/2024
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5 /5
★★★★★

Very good

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Yves T.
purchased on 26/11/2024
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5 /5
★★★★★

Conveniently close to Gare du Nord station. One large locker holds 3-4 suitcases. Quick booking. Easy access and secure. Good prices.

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Lan P.
purchased on 19/11/2024
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Answer from CITY-LOCKER Paris
Hello Lan, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at City-Locker and hope to see you again soon in one of our lockers. Have a nice day.
3 /5
★★★☆☆

In the end, I had to pay for a second locker because, contrary to what was indicated, the lockers don't take 4 suitcases...

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Myriam V.
purchased on 22/11/2024
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Answer from CITY-LOCKER Paris
Thank you for using our service. We would like to remind you of the size of our lockers, which are specified on our website: W.48cm H.61cm D.85cm This size fits most large suitcases and can hold up to 4 pieces of IATA international size cabin luggage (55 x 35 x 20cm). Have a nice evening
5 /5
★★★★★

Very good.

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Alexa D.
purchased on 13/11/2024
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4 /5
★★★★☆

Too expensive

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Shunya S.
purchased on 04/11/2024
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Answer from CITY-LOCKER Paris
Shunya Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the cheapest in Paris considering the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
5 /5
★★★★★

Achei seguro ; não houve problema e encontrar o local ; abertura de compartimento sem dificuldade

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Manuel T.
purchased on 28/10/2024
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5 /5
★★★★★

Perfect

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Francisco L.
purchased on 02/11/2024
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5 /5
★★★★★

Well-located premises with elevator access between the station and the address: very convenient. Easy, secure access. Very good service. LITTLE BEMOL: putting your suitcase up high when it's very heavy can be complicated. Is it possible to reserve a locker at ground level? I'll pay more attention to this possibility next time I book (if it exists).

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Marie -sophie G.
purchased on 30/10/2024
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Answer from CITY-LOCKER Paris
We would like to thank you sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with the solution you were looking for.
5 /5
★★★★★

Very clear site

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Pascal D.
purchased on 30/10/2024
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5 /5
★★★★★

Simple and effective!

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Emmanuel S.
purchased on 24/10/2024
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5 /5
★★★★★

Very easy to use

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Jean Guillaume L.
purchased on 12/10/2024
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5 /5
★★★★★

Perfect, I totally recommend it.

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Christophe S.
purchased on 15/10/2024
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5 /5
★★★★★

Very easy access

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Lucas M.
purchased on 19/10/2024
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5 /5
★★★★★

Site navigation is very good

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Jérémie B.
purchased on 17/10/2024
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5 /5
★★★★★

I made my resa in front of the door and was able to bring my luggage in immediately, clear explanations and worked.

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Alfred F.
purchased on 10/10/2024
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Answer from CITY-LOCKER Paris
Thank you very much for using our service. These 5 stars reward the work of an entire team that works every day to offer you the best possible quality of service. Thank you
5 /5
★★★★★

Very good, Mervi

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Michel H.
purchased on 30/09/2024
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5 /5
★★★★★

All worked well, convenient and seemed safe

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Charlotte C.
purchased on 29/08/2024
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5 /5
★★★★★

Easy access, trouble-free booking, great for leaving suitcases and enjoying Paris.

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Schall D.
purchased on 26/09/2024
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5 /5
★★★★★

Very good Hyper convenient and well located

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Sophie D.
purchased on 30/08/2024
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5 /5
★★★★★

Very simple, practical and fairly priced for the service, plus the lockers are big enough for two suitcases and two backpacks.

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Juliette W.
purchased on 17/08/2024
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Answer from CITY-LOCKER Paris
Hello Juliette, We would like to thank you sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with a quality service and a response adapted to your needs.
1 /5
★☆☆☆☆

The website indicated that one suitcase was allowed per locker. So we took two lockers and gambled that our backpacks could be added. In the end, 1 locker had been perfect and it would have been a waste of money. What's more, it smelled terrible and wasn't clean.

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Sam V.
purchased on 15/09/2024
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Answer from CITY-LOCKER Paris
Hello, we'd like to remind you of the size of our lockers: Locker dimensions: W.48cm x H.61cm x D.85cm. This size is suitable for most large suitcases and can hold up to 4 pieces of IATA international size cabin luggage (55 x 35 x 20cm). Indeed, if your luggage is larger, the number of pieces of luggage that can fit in a locker is smaller; we are therefore surprised to see that you mention any other information. In addition, have you contacted customer service to request a refund for the 2nd locker? As for the odors, there have indeed been problems with the drainage of waste water in the building, which we regret. It's a shame that you chose not to contact us and to spontaneously give us a bad review when everything could have been sorted out in a friendly atmosphere. We remain at your entire disposal to discuss the matter.
5 /5
★★★★★

Practical and efficient

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Alexis D.
purchased on 07/09/2024
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5 /5
★★★★★

I was well impressed with this service. It was easy to book, the instructions were clear and it worked really well for me.

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Luciana B.
purchased on 02/09/2024
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Answer from CITY-LOCKER Paris
Hello Luciana, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5 /5
★★★★★

Simple and easy. However, it would be nice to be closer to the station.

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Clyanne A.
purchased on 09/09/2024
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4 /5
★★★★☆

Easy-to-use site

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Jacqueline D.
purchased on 02/09/2024
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4 /5
★★★★☆

Easy to use

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Kat S.
purchased on 25/08/2024
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Answer from CITY-LOCKER Paris
Hello Kat Thank you for taking the time to leave a review of our service. We are sorry that we did not fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
5 /5
★★★★★

The site is very easy to use, and the response is immediate.

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Eric C.
purchased on 24/08/2024
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