Customer reviews of CITY-LOCKER Strasbourg

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 548 published reviews
5 494 90% 4 37 7% 3 7 1% 2 7 1% 1 3 1%

Summary of reviews

City-Locker Strasbourg consistently delivers convenient and practical storage near the train station, with spacious lockers and easy, self-serve access that runs through the booking process and entry codes. The location is repeatedly described as ideal and central, clean and secure, with clear instructions and quick transitions from ordering to storing to retrieving. Users praise the reliable, user-friendly service, with lockers of ample size and straightforward access that enables flexible, 24-hour use and a smooth overall experience. The service is noted for its accessibility and practical amenities, such as proximity to transport links and a straightforward registration and access system.

Reviews 1, 2 and 5 stars

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B
Bertrand B.
Rating: 5 out of 5
following a purchase from 12/12/2024
Not bad. Relatively easy to use and fast.
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Response from CITY-LOCKER Strasbourg
Hello Bertrand,

Thank you for your positive review! We're delighted that you found our service quick and easy. Please do not hesitate to come back to us if you have any other suggestions or needs.

Best regards,
The CITY-LOCKER Strasbourg team.
D
David D.
Rating: 5 out of 5
following a purchase from 12/12/2024
Bien placé près de la gare. Facile d'utilisation.
Response from CITY-LOCKER Strasbourg
Dear David,

Thank you for your positive feedback! We're glad to hear that you found CITY-LOCKER Strasbourg conveniently located and easy to use. We appreciate your support!

Best regards,
The CITY-LOCKER Srrasbourg Team
M
Martine P.
Rating: 2 out of 5
following a purchase from 12/12/2024
Access too complicated, a basic solution with cash or card payment seems more practical. Think about people who don't have a cell phone.
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Response from CITY-LOCKER Strasbourg
Hello,

For the time being, we've opted for automated management in order to respond efficiently to your needs. Having said that, we will of course remain available and contactable for any assistance or specific questions.

Why not consider an evolution in the future to better meet your expectations? In the meantime, don't hesitate to contact us!

Best regards,
City Locker Strasbourg
J
Joshua M.
Rating: 5 out of 5
following a purchase from 11/12/2024
Easy and super convenient.
Response from CITY-LOCKER Strasbourg
Dear Joshua, thank you for your positive feedback about CITY-LOCKER Strasbourg. We are delighted to hear that you found our service easy and super convenient. Your satisfaction is our top priority, and we look forward to welcoming you again soon!

City Locke Strasbourg
P
Pascal N.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very simple and practical
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Response from CITY-LOCKER Strasbourg
Hello Pascal,

Thank you very much for your positive feedback! We're delighted that you've found CITY-LOCKER simple and convenient. Your satisfaction is our priority. We look forward to hearing from you!

Sincerely yours
The CITY-LOCKER Strasbourg team.
V
Virginie L.
Rating: 5 out of 5
following a purchase from 11/12/2024
Very practical. Very easy to use. Close to the station
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Response from CITY-LOCKER Strasbourg
Thank you very much, Virginie, for your positive review and your feedback on CITY-LOCKER Strasbourg. We are delighted that you found our services convenient and easy to use. We hope to see you soon!
S
Sabine R.
Rating: 5 out of 5
following a purchase from 12/12/2024
Très pratique et rapide à deux pas de la gare de Strasbourg souvent saturé très tôt sur les consignes
Response from CITY-LOCKER Strasbourg
Chère Sabine,
Nous vous remercions chaleureusement pour votre avis élogieux. Nous sommes ravis d'apprendre que nos services vous ont apporté satisfaction grâce à leur praticité et leur proximité avec la gare de Strasbourg. Votre retour nous encourage à continuer d'améliorer notre offre. Nous espérons vous accueillir de nouveau très bientôt !
Cordialement,
L'équipe de CITY-LOCKER Strasbourg
J
José Luis S.
Rating: 5 out of 5
following a purchase from 09/12/2024
Quick access with the application. Very satisfied with the service, better than the central station.
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Response from CITY-LOCKER Strasbourg
Hello,

Thank you very much for your comment! We are delighted that you are satisfied with the service. It motivates us to continue offering you the best possible experience.

We look forward to seeing you again soon! 😊

City Locker Strasbourg
C
Céline C.
Rating: 5 out of 5
following a purchase from 11/12/2024
Simple, practical, efficient service
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Response from CITY-LOCKER Strasbourg
Hello Céline,

Thank you very much for your positive feedback. We're delighted that you found our service so simple and efficient. We look forward to welcoming you back to CITY-LOCKER Strasbourg!

Yours faithfully
The CITY-LOCKER team
K
Konstantinos M.
Rating: 5 out of 5
following a purchase from 07/12/2024
It was very helpful for me especially that I could open and close as many times per day as I needed.
Response from CITY-LOCKER Strasbourg
Dear Konstantinos,

Thank you for your wonderful feedback! We're thrilled to hear that our service was helpful and met your needs for flexibility. We look forward to welcoming you back to CITY-LOCKER Strasbourg!

Best regards,
The CITY-LOCKER Team
A
Annick L.
Rating: 5 out of 5
following a purchase from 06/12/2024
Very practical
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Response from CITY-LOCKER Strasbourg
Hello Annick,

Thank you very much for your positive review! We're delighted that you've found CITY-LOCKER Strasbourg so convenient. Your satisfaction is our priority.

Yours faithfully
The CITY-LOCKER team
P
Patrick R.
Rating: 5 out of 5
following a purchase from 08/12/2024
closer to the station would have been even better
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Response from CITY-LOCKER Strasbourg
Hello Patrick,

Thank you for your excellent rating and your comment. We understand that the proximity of the train station would be an additional asset and we take good note of it for our future reflections. We look forward to welcoming you back!

Yours sincerely
The CITY-LOCKER Strasbourg team
A
Anatol K.
Rating: 5 out of 5
following a purchase from 09/12/2024
Easy and safe
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Response from CITY-LOCKER Strasbourg
Hello Anatol,

Thank you very much for your complimentary review! We're delighted that you found our service both easy and safe. We look forward to welcoming you back to CITY-LOCKER Strasbourg.

Yours faithfully
The CITY-LOCKER team
A
Alain S.
Rating: 5 out of 5
following a purchase from 09/12/2024
The service is good, and the location is close to the station. On the other hand, the address is wrong, the GPS doesn't take us to the right place.
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Response from CITY-LOCKER Strasbourg
Thank you very much for your feedback! We are delighted that you appreciated the quality of our service and the proximity of the station. We understand that the address may be confusing, as it is located at an intersection that may confuse some GPS devices. To facilitate your arrival on your next visit, please contact us: we'll be delighted to guide you. We hope to see you soon!
C
Christelle P.
Rating: 5 out of 5
following a purchase from 08/12/2024
We came to Strasbourg by train, which was really practical for freeing us from our luggage and also competitively priced.
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Response from CITY-LOCKER Strasbourg
Hello Christelle,

Thank you very much for your glowing review! We're delighted to hear that you found our service useful during your visit to Strasbourg. See you soon at CITY-LOCKER!

Sincerely yours
The CITY-LOCKER team
J
Jean-François P.
Rating: 5 out of 5
following a purchase from 08/12/2024
Very satisfied with this experience. Proximity to Strasbourg station, high volume, easy to lock and unlock.
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Response from CITY-LOCKER Strasbourg
Hello Jean-François,

Thank you very much for your positive review! We're delighted that you appreciated the proximity of our service to Strasbourg station and the simplicity of our facilities. Your satisfaction is our priority. We look forward to welcoming you back!

Yours faithfully
The CITY-LOCKER Strasbourg team
O
Olivier B.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very close to the station
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Response from CITY-LOCKER Strasbourg
Hello Olivier,

Thank you very much for your review and perfect rating! We're delighted you liked our location near the station. We look forward to welcoming you back to CITY-LOCKER Strasbourg.

Yours faithfully
The CITY-LOCKER team
C
Catherine M.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very good
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Response from CITY-LOCKER Strasbourg
Hello Catherine,

Thank you very much for your positive review and your 5/5 rating. We are delighted that you had a satisfactory experience on our CITY-LOCKER Strasbourg site. Please do not hesitate to come back to us if you have any questions or need any assistance.

Best regards,
The CITY-LOCKER team
D
Didier D.
Rating: 2 out of 5
following a purchase from 09/12/2024
The service is excellent, but the address to find remains unclear.
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Response from CITY-LOCKER Strasbourg
Thank you very much for your positive feedback! We are delighted that our service lived up to your expectations. We take note of your remark concerning the address and will work to make it easier to find. Please don't hesitate to contact us directly if you need further directions on your next visit. We hope to see you soon!
F
Flora V.
Rating: 5 out of 5
following a purchase from 08/12/2024
fast, efficient and close to the station
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Response from CITY-LOCKER Strasbourg
Hello Flora,

Thank you very much for your positive review. We're delighted that you appreciated the speed and efficiency of our service, as well as our proximity to the train station. We look forward to welcoming you back to CITY-LOCKER Strasbourg!

Yours faithfully
The CITY-LOCKER team
M
Michel L.
Rating: 5 out of 5
following a purchase from 05/12/2024
very suitable for my needs
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Response from CITY-LOCKER Strasbourg
Hello Michel,

Thank you very much for your positive review! We're delighted to hear that CITY-LOCKER Strasbourg meets your needs perfectly. Your satisfaction is our priority. We look forward to welcoming you back!

Sincerely yours
The CITY-LOCKER team
V
Vergara M.
Rating: 5 out of 5
following a purchase from 08/12/2024
Estupendo servicio para guardar maletas de manera segura y próxima a la estación central
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Response from CITY-LOCKER Strasbourg
Thank you very much for your kind review, Mr. Vergara. We are delighted that our luggage storage service met your expectations and appreciate its proximity to the main train station. We look forward to welcoming you back to CITY-LOCKER Strasbourg!
F
Frederique M.
Rating: 5 out of 5
following a purchase from 07/12/2024
Simple and secure
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Response from CITY-LOCKER Strasbourg
Thank you very much for your positive review, Frédérique! We're delighted that you found our service simple and secure. We look forward to welcoming you back to CITY-LOCKER Strasbourg!
A
Anne L.
Rating: 5 out of 5
following a purchase from 04/12/2024
Very good and very practical, just the address not very precise because Lockers are rather at 22 bd du président Wilson than at 45 rue du Faubourg de Saverne.
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Response from CITY-LOCKER Strasbourg
Hello Anne,

Thank you very much for your positive feedback! We are delighted that you found our service convenient. We take note of your comment about the address and will work to improve it to ensure greater clarity. We look forward to welcoming you back to CITY-LOCKER Strasbourg!

Yours faithfully
The CITY-LOCKER team
M
Maëlys D.
Rating: 5 out of 5
following a purchase from 07/12/2024
Very practical!
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Response from CITY-LOCKER Strasbourg
Hello Maëlys,

Thank you very much for your positive review! We're delighted that you found our service so convenient. We look forward to welcoming you back to CITY-LOCKER Strasbourg.

Yours faithfully
The CITY-LOCKER team
B
Bianca E.
Rating: 5 out of 5
following a purchase from 07/12/2024
Easy to use.
D
Dechen C.
Rating: 5 out of 5
following a purchase from 07/12/2024
C’est près de la gare ,une bonne capacité et facile d’accès
S
Sandra F.
Rating: 5 out of 5
following a purchase from 07/12/2024
Perfect
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A
Anne D.
Rating: 5 out of 5
following a purchase from 06/12/2024
Simple, efficient, fast!
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Response from CITY-LOCKER Strasbourg
Hello Anne,

Thank you for your glowing review! We're delighted that you found our service simple, efficient and fast. Your satisfaction is our priority! We look forward to welcoming you back to CITY-LOCKER Strasbourg.

Yours faithfully
The CITY-LOCKER team
P
Patrick B.
Rating: 2 out of 5
following a purchase from 05/12/2024
Convenient and relatively well-located; but rate TOO HIGH. Would look for a cheaper alternative next time.
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Response from CITY-LOCKER Strasbourg
Thank you for your feedback! We understand your concerns about the price. Please be aware that the price of lockers fluctuates throughout the day, depending on demand, and can be as low as €2. We hope this flexibility will enable you to better organize your use in the future. We remain at your disposal for any further questions or suggestions. 😊
J
Julie A.
Rating: 5 out of 5
following a purchase from 27/11/2024
Super convenient near the station Clean premises
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Response from CITY-LOCKER Strasbourg
Thank you very much, Julie, for your positive review! We are delighted that you found CITY-LOCKER Strasbourg convenient and clean. Your satisfaction is our priority. We look forward to welcoming you back!
A
Arsène K.
Rating: 1 out of 5
following a purchase from 05/12/2024
There was no locker at the address given in the text message. I later realized that this address was different from the one indicated in the e-mail. Unfortunately, it was too late for me to return to this second address. I could not benefit from the locker but I paid. This is unacceptable and shows a deplorable organization.
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Response from CITY-LOCKER Strasbourg
We apologize for this experience and understand your frustration. To avoid any confusion, we provide all the necessary details on our website, including a map and photos of the locker locations. In addition, our hotline number is available to answer any questions or guide you through the process. We sincerely regret this situation and are continually working to improve our organization so that this does not happen again. If you would like to discuss your case, please do not hesitate to contact us.
P
Paola T.
Rating: 5 out of 5
following a purchase from 05/12/2024
Good, cheap and close to the train station. Perfect
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Kai P.
Rating: 5 out of 5
following a purchase from 07/12/2024
Simple, fast and uncomplicated as well as a reasonable price.
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Oh S.
Rating: 5 out of 5
following a purchase from 07/12/2024
Perfect
N
Nessa B.
Rating: 5 out of 5
following a purchase from 03/12/2024
Thank you
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Response from CITY-LOCKER Strasbourg
Hello Nessa,

Thank you very much for your positive feedback! Your satisfaction is our priority. Don't hesitate to visit us again at CITY-LOCKER Strasbourg!

Sincerely yours
The CITY-LOCKER team
A
Anne-Lise T.
Rating: 5 out of 5
following a purchase from 06/12/2024
There's a problem with the orientation of the entrance. Google map sends us to the back of the building. It should be pointed out that the entrance is on the "boulevard".
Translated reviews
Response from CITY-LOCKER Strasbourg
Thank you for your feedback! We apologize for the confusion. The entrance is indeed on the "boulevard". We'll check the directions on Google Maps and add more details if necessary. In addition, we are currently designing a signage system to provide better orientation. Thank you for helping us improve the experience for all users! 😊
L
Ludovic L.
Rating: 5 out of 5
following a purchase from 05/12/2024
Perfect 👍
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Response from CITY-LOCKER Strasbourg
Hello Ludovic,

Thank you very much for your positive review. We're delighted that your experience with CITY-LOCKER Strasbourg was a perfect one. Please do not hesitate to come back to us if you have any further feedback or questions!

Best regards,
The CITY-LOCKER team
B
Belluau F.
Rating: 5 out of 5
following a purchase from 06/12/2024
Pratique / propre Mériterait d’être ouvert plus tard jusqu’à 23h ou minuit et ce serait parfait
K
Kahina B.
Rating: 5 out of 5
following a purchase from 06/12/2024
Top-of-the-range, easy-to-use locker
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Response from CITY-LOCKER Strasbourg
Hello Kahina,

Thank you very much for your positive review! We're delighted that you found our Strasbourg lockers both practical and easy to use. We look forward to welcoming you back!

Yours faithfully
The CITY-LOCKER team
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