Customer reviews of CITY-LOCKER Strasbourg

9,7 /10

Based on 527 published reviews

Summary of reviews

The online store CITY-LOCKER Strasbourg is consistently praised for its practicality and ease of use, with many customers highlighting how user-friendly the booking process is, allowing for quick access to lockers. The location, just a short walk from the Strasbourg train station and city center, adds to its convenience, making it simple for travelers to drop off their luggage and explore the area. Customers appreciate the spaciousness and security of the lockers, noting that they can accommodate multiple bags comfortably while providing a safe environment for their belongings.

Reviews 1, 3 and 4 stars

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Laurence A.

Published on 16/12/2024 à 08h06 following a purchase from 11/12/2024

Bon service rapide et sécurisé

Response from CITY-LOCKER Strasbourg Published on 14/05/2025

Dear Laurence, thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our fast and secure service. We continuously strive to improve, so please feel free to share any suggestions you may have for enhancing your experience further.

CITY LOCKER STRASBOURG

Arsène K.

Published on 12/12/2024 à 06h04 following a purchase from 05/12/2024

There was no locker at the address given in the text message. I later realized that this address was different from the one indicated in the e-mail. Unfortunately, it was too late for me to return to this second address. I could not benefit from the locker but I paid. This is unacceptable and shows a deplorable organization.

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Response from CITY-LOCKER Strasbourg Published on 12/12/2024

We apologize for this experience and understand your frustration. To avoid any confusion, we provide all the necessary details on our website, including a map and photos of the locker locations. In addition, our hotline number is available to answer any questions or guide you through the process. We sincerely regret this situation and are continually working to improve our organization so that this does not happen again. If you would like to discuss your case, please do not hesitate to contact us.

Abdelhak B.

Published on 12/12/2024 à 01h40 following a purchase from 06/12/2024

Impeccable

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Response from CITY-LOCKER Strasbourg Published on 06/02/2025

Hello Abdelhak,

Thank you very much for your positive review and your 4/5 rating. We are delighted that you found our service impeccable. Please do not hesitate to come back to us with any suggestions for improvement.

Best regards,
The CITY-LOCKER Strasbourg team

johan M.

Published on 10/12/2024 à 06h41 following a purchase from 05/12/2024

works good. very useful.

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Response from CITY-LOCKER Strasbourg Published on 06/02/2025

Hello Johan,

Thank you for your positive feedback on CITY-LOCKER Strasbourg. We are delighted to hear that our service was useful to you. Please do not hesitate to come back to us with any suggestions for improvement.

Best regards,
The CITY-LOCKER team

Heilun W.

Published on 02/12/2024 à 03h40 following a purchase from 27/11/2024

Good