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R
Rating: 5 out of 5
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Customer reviews of CITY-LOCKER Strasbourg
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 548 published reviews
Summary of reviews
City-Locker Strasbourg consistently delivers convenient and practical storage near the train station, with spacious lockers and easy, self-serve access that runs through the booking process and entry codes. The location is repeatedly described as ideal and central, clean and secure, with clear instructions and quick transitions from ordering to storing to retrieving. Users praise the reliable, user-friendly service, with lockers of ample size and straightforward access that enables flexible, 24-hour use and a smooth overall experience. The service is noted for its accessibility and practical amenities, such as proximity to transport links and a straightforward registration and access system.
Reviews 1, 3 and 5 stars
Reset filtersF
Rating: 5 out of 5
Very easy to use, but it is presented like the train station instructions while it is far away, making it less convenient
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S
Rating: 5 out of 5
Excellent
M
Rating: 5 out of 5
Very practical!
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L
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Clean place. Well located, about 400m from the station.
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D
Rating: 5 out of 5
Efficient, just need to book in advance to ensure you have a locker
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V
Rating: 5 out of 5
Perfect
C
Rating: 5 out of 5
Very practical.
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J
Rating: 5 out of 5
Practical, secure, large lockers
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C
Rating: 5 out of 5
Clean, simple, secure and large enough
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V
Rating: 5 out of 5
Geographical location in relation to the station and the city center, ease of access, cleanliness of the locker... everything was perfect. Thank you for this service. Successful and very satisfying user experience!
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S
Rating: 5 out of 5
Super
Y
Rating: 5 out of 5
Secure locker located 3 minutes from the station. Large locker that can hold several suitcases. I recommend it
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V
Rating: 5 out of 5
Easy to use, highly recommended!
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S
Rating: 5 out of 5
Easy access
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C
Rating: 5 out of 5
Top service and very close to the train station
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V
Rating: 5 out of 5
Good experience and very convenient
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E
Rating: 5 out of 5
Clear instructions to use the lockers. Very easy and would recommend!
C
Rating: 5 out of 5
Good location, good space and simple instructions.
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G
Rating: 5 out of 5
Excellent service
S
Rating: 5 out of 5
Excellent - short walk from the train station where their lockers were full. Also the train station locker room closes at 9pm so City Locker was perfect!
M
Rating: 5 out of 5
Very practical and simple to use
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C
Rating: 5 out of 5
Good and close to the station
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A
Rating: 5 out of 5
Well located, deep lockers allowing for multiple bags.
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M
Rating: 5 out of 5
I discovered this service to drop off luggage and free ourselves to go to the Christmas market. Quick, easy to use and well explained! Happy to have used this locker
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Y
Rating: 5 out of 5
Very close to the train station. The facility is very secure. Easy to use system. Highly recommend!
M
Rating: 5 out of 5
Everything was very good with the service
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S
Rating: 5 out of 5
all good, easy process
V
Rating: 5 out of 5
Easy to use, quite close to the station
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P
Rating: 5 out of 5
Very practical luggage service.
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S
Rating: 5 out of 5
Instruction was clear and easy to use. But bit far from the train station.
A
Rating: 5 out of 5
I recommend, close to the station (5min)
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S
Rating: 3 out of 5
Good location, about a 5 minute walk from the station. Security was good, as was ease of use. Only difficulty was I was allocated a top locker above my head height and had great trouble lifting a large 23kg suitcase up that high and getting it down again. We were two women travelling with a shared case. If I had been on my own, I would not have been able to use the locker allocated. Would suggest an option for a low level locker is offered for older / less able users with larger/heavy cases to leave.
Response from CITY-LOCKER Strasbourg
Dear Sandra,
Thank you for your feedback regarding your experience at CITY-LOCKER Strasbourg. We're glad to hear that you appreciated our location, security, and ease of use. However, we apologize for the inconvenience you faced with the top locker allocation, especially with your heavy suitcase. Your suggestion for low-level lockers is valuable, and we will certainly consider it as we strive to improve our services for all users. We hope to welcome you back in the future!
Best regards,
The CITY-LOCKER Team
Thank you for your feedback regarding your experience at CITY-LOCKER Strasbourg. We're glad to hear that you appreciated our location, security, and ease of use. However, we apologize for the inconvenience you faced with the top locker allocation, especially with your heavy suitcase. Your suggestion for low-level lockers is valuable, and we will certainly consider it as we strive to improve our services for all users. We hope to welcome you back in the future!
Best regards,
The CITY-LOCKER Team
O
Rating: 5 out of 5
SERVICE OK
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S
Rating: 5 out of 5
Easy to find and use!
T
Rating: 5 out of 5
Great location, smooth access and process
C
Rating: 5 out of 5
Easy to use, very useful
P
Rating: 5 out of 5
Close to the station and very well managed
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L
Rating: 5 out of 5
Super easy & convenient!