Customer reviews of CITY-LOCKER Strasbourg

9,7 /10

Based on 527 published reviews

Summary of reviews

The online store CITY-LOCKER Strasbourg is consistently praised for its practicality and ease of use, with many customers highlighting how user-friendly the booking process is, allowing for quick access to lockers. The location, just a short walk from the Strasbourg train station and city center, adds to its convenience, making it simple for travelers to drop off their luggage and explore the area. Customers appreciate the spaciousness and security of the lockers, noting that they can accommodate multiple bags comfortably while providing a safe environment for their belongings.

3 star reviews

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Frédéric P.

Published on 14/12/2025 à 16h58 following a purchase from 09/12/2025

15 euros a day is a bit too expensive for a locker, but when you don't want to 'lug' your luggage around, you don't have much choice... Three stars due to the price

Translated reviews

Sandra T.

Published on 08/12/2025 à 09h27 following a purchase from 26/10/2025

Good location, about a 5 minute walk from the station. Security was good, as was ease of use. Only difficulty was I was allocated a top locker above my head height and had great trouble lifting a large 23kg suitcase up that high and getting it down again. We were two women travelling with a shared case. If I had been on my own, I would not have been able to use the locker allocated. Would suggest an option for a low level locker is offered for older / less able users with larger/heavy cases to leave.

Response from CITY-LOCKER Strasbourg Published on 09/12/2025

Dear Sandra,

Thank you for your feedback regarding your experience at CITY-LOCKER Strasbourg. We're glad to hear that you appreciated our location, security, and ease of use. However, we apologize for the inconvenience you faced with the top locker allocation, especially with your heavy suitcase. Your suggestion for low-level lockers is valuable, and we will certainly consider it as we strive to improve our services for all users. We hope to welcome you back in the future!

Best regards,
The CITY-LOCKER Team

Grzegorz K.

Published on 10/05/2025 à 07h21 following a purchase from 05/05/2025

Great innovation

Response from CITY-LOCKER Strasbourg Published on 11/05/2025

Thank you so much for your kind words! We truly appreciate your support and encouragement.

City Locker Strasbourg

Ole Christen H.

Published on 18/04/2025 à 06h32 following a purchase from 13/04/2025

Very expencive

Response from CITY-LOCKER Strasbourg Published on 21/04/2025

Bonjour,

Merci pour votre retour. Nous comprenons que le tarif puisse sembler élevé à première vue, et nous souhaitons vous apporter quelques précisions.

Nos prix sont dégressifs selon l’heure d’arrivée, ce qui permet à chacun de choisir la formule la plus adaptée à son besoin. Contrairement à d’autres services de consigne qui facturent par bagage, nos casiers sont à prix fixe et peuvent contenir jusqu’à 4 valises cabine.

La plupart de nos utilisateurs partagent un casier à 3 ou 4 personnes, pour un tarif compris entre 2 € et 12 € pour toute une journée. Cela en fait une solution économique et pratique, surtout en centre-ville, avec un accès libre entre 8h et 22h.

Si vous avez la moindre question ou besoin d’un conseil pour optimiser votre réservation, n’hésitez pas à nous contacter. Nous serons ravis de vous aider.

Bien cordialement,
L’équipe City Locker Strasbourg

Flavio B.

Published on 05/03/2025 à 08h37 following a purchase from 26/02/2025

The service is very far from the station and this is not indicated in the booking.

Translated reviews

Response from CITY-LOCKER Strasbourg Published on 23/03/2025

Hello,

We are sorry that the location did not suit you. Our lockers are located just across from the station, on the other side of the street, and this information is clearly indicated during the booking process. A map is also displayed at each step of the process to help our customers easily locate our service.

We hope, however, that the service met your expectations and we remain at your disposal for any questions. Perhaps see you soon at City Locker!

Laurence A.

Published on 16/12/2024 à 08h06 following a purchase from 11/12/2024

Bon service rapide et sécurisé

Response from CITY-LOCKER Strasbourg Published on 14/05/2025

Dear Laurence, thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our fast and secure service. We continuously strive to improve, so please feel free to share any suggestions you may have for enhancing your experience further.

CITY LOCKER STRASBOURG