Customer reviews of Clickandrock

9,9 /10

Based on 229 published reviews

Summary of reviews

Clickandrock consistently delivers fast delivery and reliable service, with many customers noting orders arrive quickly, on time, and well packaged. The store earns praise for responsive and attentive customer support, including clear follow-up, helpful advice, and friendly messaging. Product quality and authenticity are frequently highlighted, with certificates of authenticity, well-described items, and careful packaging, often accompanied by thoughtful extras like sweets and small gifts. Overall, shoppers report a smooth purchasing experience, easy recommendations, and repeat purchases due to dependable service and solid products.

Reviews 1, 2 and 4 stars

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Tatiana W.

Published on 15/02/2024 à 19h42 following a purchase from 05/02/2024

Very happy with my purchase.

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Response from Clickandrock Published on 19/02/2024

Thank you very much for your positive review of our Clickandrock site! We are delighted to hear that you are very satisfied with your purchase. Please feel free to share your experience with your friends and family and come back again to shop with us. We are always available to answer your questions and offer you the best possible service. See you soon on Clickandrock!

Thierry F.

Published on 06/01/2022 à 17h12 following a purchase from 06/01/2024

You could do better regarding delivery timing

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Acheteur Vérifié

Published on 16/08/2021 à 12h38

The shoes are superb, only downside, the box arrived very damaged on all sides, with scotch tape.

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Response from Clickandrock

Hello Melanie,Thank you for your confidence. After checking, the box of your pair when it was sent did not have any anomaly of this kind. We believe that the damage was caused during the delivery of your package. We apologize for the inconvenience and thank you for sharing your feedback, which helps us to improve our service every day.