The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Inferior quality, zipper does not work and broke immediately upon disassembly. Since the return, support has not responded, Paypal buyer protection must handle this.
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Marin L.
Rating: 1 out of 5
following a purchase from 05/05/2026
I still haven't received my order after two weeks and am not getting help from customer service.
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Richard A.
Rating: 1 out of 5
following a purchase from 30/04/2026
The ordered zippers did not help me, it's okay. But I filled out the return form twice which each time remained unanswered 'satisfied or refunded' ?? well no, no return possible
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Danielle P.
Rating: 2 out of 5
following a purchase from 02/05/2026
Product received on time and in perfect condition, but the pull tab is too small and thin. It won't last long.
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Jeanlouis E.
Rating: 1 out of 5
following a purchase from 02/05/2026
I broke it while installing it
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Christelle G.
Rating: 2 out of 5
following a purchase from 25/04/2026
The slider does not engage both sides of the closure together, even though it is the right model and the right size. I have to press on it every time, otherwise the zip does not close. Disappointed with the product.
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ANTOINE V.
Rating: 1 out of 5
following a purchase from 20/04/2026
I referred to the measurement described on the site and in doubt I ordered 2 sizes (3 and 5) for a metal zipper and obviously it's the 4 that is needed and they don't have it!
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ALEXIS G.
Rating: 1 out of 5
following a purchase from 21/04/2026
The slider was already closed and impossible to open for use. A vain purchase.
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DOMINIQUE D.
Rating: 1 out of 5
following a purchase from 19/04/2026
Hello, I couldn't find my way on your site to let you know that to this day I still haven't received my order! Please tell me what is happening and when I can expect to receive it. Thank you in advance for your follow-up...
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Katja K.
Rating: 2 out of 5
following a purchase from 11/04/2026
The contact was nice - but unfortunately the replacement sliders do not work. Since the return is at my expense, I had bad luck twice and paid a lot of money for nothing. Too bad!
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Michael D.
Rating: 1 out of 5
following a purchase from 14/04/2026
It didn't work at all, I sent it back and I still haven't been refunded.
Never again!
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josé M.
Rating: 1 out of 5
following a purchase from 14/04/2026
I couldn't open the clip to install it
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Philippe D.
Rating: 1 out of 5
following a purchase from 24/03/2026
Hello.
I only received one pouch, while my order was for two items.
Could you correct this error.
Best regards
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Estelle S.
Rating: 1 out of 5
following a purchase from 29/03/2026
Hello,
I was happy to find a seamless system. I took size 5, which corresponded to my old slider, except that your slider goes up but impossible to make it go down on the zip. So, it became a pullover jacket. No problem.
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Charlène C.
Rating: 1 out of 5
following a purchase from 29/03/2026
The slider detaches too easily, so our suitcase opened during transport
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Azumi S.
Rating: 2 out of 5
following a purchase from 24/03/2026
It didn't work on my gore-tex jacket. It's not a big deal. But the communication is very poor. Impossible to contact customer service and in the end, I returned the product and still no explanation as to why it didn't work.
Mystery
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Yves L.
Rating: 2 out of 5
following a purchase from 26/03/2026
Average since I returned them yesterday
The 5 is too small, the (8 old version) was too big
Can you tell me which model to choose, on the back of the initial model it is engraved 85
Thank you in advance Regards YL
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anais G.
Rating: 1 out of 5
following a purchase from 26/03/2026
I still haven't received it....
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Michel L.
Rating: 1 out of 5
following a purchase from 26/03/2026
It doesn't work!
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Beatrice V.
Rating: 1 out of 5
following a purchase from 22/03/2026
Very bad, waste of money
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Marie louise F.
Rating: 1 out of 5
following a purchase from 18/03/2026
Does not match the order, it's shameful
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Léonore B.
Rating: 1 out of 5
following a purchase from 16/03/2026
I started to put on the sleeve as indicated, and after tightening with the pliers - already on the first try - it was not at all as simple as in the video. While tightening, the end of the sleeve and the casing came off, and when I wanted to close my jacket, everything came apart. I tried three times, always the same result. I won't buy it again: I prefer to directly replace the zipper.
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KARINE B.
Rating: 2 out of 5
following a purchase from 16/03/2026
Order placed on March 19 but still not delivered
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Pascal B.
Rating: 1 out of 5
following a purchase from 26/02/2026
Very fragile. Broken after two uses
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Philippe C.
Rating: 1 out of 5
following a purchase from 12/03/2026
What I received does not work. Yet I provided the correct information present on the zipper to be repaired.
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Valerie L.
Rating: 1 out of 5
following a purchase from 07/03/2026
The device does not work on waterproof zippers despite what is said on the site, I lost 10€…
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ALEXANDRA B.
Rating: 1 out of 5
following a purchase from 23/02/2026
Products that do not work! A first one that did not clip and opened systematically, they sent me a second one that clipped perfectly but impossible to mount on the zipper, in short after forcing they sent me a stamp to return the 2 defective products because they had to be returned despite 2 videos sent proving the problems, in short I do not recommend!
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Nadine B.
Rating: 1 out of 5
following a purchase from 08/03/2026
When I wanted to open the clip, the plastic lever broke, I tried with a small screwdriver and there too a piece of the metal clip broke. Result I ordered a zipper that I will have to struggle to replace.
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Sylvie L.
Rating: 1 out of 5
following a purchase from 06/03/2026
Very bad product breaks quickly especially do not buy this product
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CLEMENT B.
Rating: 1 out of 5
following a purchase from 19/02/2026
Does not work. This clip will quickly but does not close the zipper.
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sandra F.
Rating: 2 out of 5
following a purchase from 24/02/2026
no slider has unfortunately ever worked, too big, too small....
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Philippe B.
Rating: 1 out of 5
following a purchase from 26/02/2026
easy access to the site, fast delivery, I saved a jacket thanks to the clipper
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Jonas Q.
Rating: 1 out of 5
following a purchase from 24/02/2026
The product was broken!
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FABRICE G.
Rating: 1 out of 5
following a purchase from 16/02/2026
2 bought does not work. a waste.
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SONNTAG J.
Rating: 1 out of 5
following a purchase from 23/02/2026
The product does not hold at all on the zippers!
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Ioan C.
Rating: 2 out of 5
following a purchase from 23/02/2026
Based on the site, I took the smallest zip. but it's too big. It doesn't help me at all. yet it was marked compatible.
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Sébastien H.
Rating: 1 out of 5
following a purchase from 14/02/2026
Disappointed, after ordering two sliders, the second one is still not the right one on the advice of customer service. Photos to support. I am abandoning this site
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Pablo N.
Rating: 1 out of 5
following a purchase from 14/02/2026
It does not work. It opens itself when you pull up.
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Response from clip-zip.com
Hello, We are sorry to hear that you have encountered problems with our product. Your feedback is valuable and helps us improve our services. Please do not hesitate to contact us directly so that we can better understand the situation and provide you with a suitable solution. Best regards, The clip-zip team
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emmanuel B.
Rating: 1 out of 5
following a purchase from 19/02/2026
Size does not match the indications
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Response from clip-zip.com
Hello, We are sincerely sorry to hear that the size of your product does not meet your expectations. Please do not hesitate to contact us directly to discuss your issue, we will be happy to assist you. Best regards. The clip-zip team
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Jean-Pierre C.
Rating: 2 out of 5
following a purchase from 16/02/2026
The quality of the zips is not up to the price.
Indeed, the smallest models are impossible to open and if you force a little the hinge breaks.
I do not recommend buying these products.
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