Customer reviews of clip-zip.com

The zip does not fit despite the measurements taken with their ruler. Customer service completely absent despite 2 emails. No response.

I waited more than a month to get a slider, when I see that when I order motorcycle parts in Germany and it arrives in a week and a half, go find an error on this part, no problem.

I waited more than a month to get a slider, when I see that when I order motorcycle parts in Germany and it arrives in a week and a half, go find an error on this part, no problem.

Internet order that was sent late and never arrived at its destination. Sent a message, called customer service, zero response from the company. 15€ lost in the wild....

Internet order that was sent late and never arrived at its destination. Sent a message, called customer service, zero response from the company. 15€ lost in the wild....

Does not respond to emails and does not fully refund returns.

Does not respond to emails and does not fully refund returns.

Does not work at all, very poor quality.

Does not work at all, very poor quality.

I ordered 2 different sliders 5B and 5C and I received the same 2 !! 1 is therefore unusable for me. I reported my problem through the contact form twice and have been left without answers since. Hence my dissatisfaction

I ordered 2 different sliders 5B and 5C and I received the same 2 !! 1 is therefore unusable for me. I reported my problem through the contact form twice and have been left without answers since. Hence my dissatisfaction

Too expensive and too long delay

Too expensive and too long delay

After many phone calls and emails, I received no satisfactory response. Only one person told me they were forwarding my issue. Since then, silence as they say. Today, I am returning the order by mail and requesting a refund. Very disappointing communication.

After many phone calls and emails, I received no satisfactory response. Only one person told me they were forwarding my issue. Since then, silence as they say. Today, I am returning the order by mail and requesting a refund. Very disappointing communication.

Item never received and credit card hacked after purchase on this site

Item never received and credit card hacked after purchase on this site

I give 5 stars for the idea of the product and the responsiveness associated with the processing of my order! However, in case of a problem, if the product does not fit... the rating drops... we cannot give 0 and it's a shame because it would be commercially much more coherent. So I give 1. No response other than automated ones! I am still waiting for their feedback regarding the photos sent. It is important to specify that the pictures show the closure and that their pattern for selection is always associated! If this seller reads me here, know that I am waiting for your feedback and instructions via Messenger, WhatsApp or email since I have written to you on all these different communication tools.

I give 5 stars for the idea of the product and the responsiveness associated with the processing of my order! However, in case of a problem, if the product does not fit... the rating drops... we cannot give 0 and it's a shame because it would be commercially much more coherent. So I give 1. No response other than automated ones! I am still waiting for their feedback regarding the photos sent. It is important to specify that the pictures show the closure and that their pattern for selection is always associated! If this seller reads me here, know that I am waiting for your feedback and instructions via Messenger, WhatsApp or email since I have written to you on all these different communication tools.

Package not received

Package not received

In January, I received an email informing me that a new slider (the one I had ordered broke when I tried to install it) would be sent to me. Since then, I have received nothing. And I have received no response to the 3 emails requesting information sent since. I am very disappointed

In January, I received an email informing me that a new slider (the one I had ordered broke when I tried to install it) would be sent to me. Since then, I have received nothing. And I have received no response to the 3 emails requesting information sent since. I am very disappointed

I placed my order on February 29, it is now March 15 and I still haven't received anything. I sent an email via the contact form and I haven't received a response. So as of today, I do not recommend this site.

I placed my order on February 29, it is now March 15 and I still haven't received anything. I sent an email via the contact form and I haven't received a response. So as of today, I do not recommend this site.

Not satisfied with the products

Not satisfied with the products

Description to find the reference unclear. Result, the ordered zip does not fit my bag!

Description to find the reference unclear. Result, the ordered zip does not fit my bag!

Clips do not meet my expectations at all to the point where they are of no use to me (mediocre quality and unsuitable fasteners)

Clips do not meet my expectations at all to the point where they are of no use to me (mediocre quality and unsuitable fasteners)

does not work, no responses to my replacement requests

does not work, no responses to my replacement requests

Impossible to mount the clip which ended up breaking

Impossible to mount the clip which ended up breaking

Something is promised that didn't work for me.

Something is promised that didn't work for me.

Orders returned because they were not suitable, no news from customer service despite several follow-ups and no refund made despite the initial possibility on the site for returns. I do not recommend!

Orders returned because they were not suitable, no news from customer service despite several follow-ups and no refund made despite the initial possibility on the site for returns. I do not recommend!

The part broke during installation. Poor quality steel. Non-existent customer service.