Customer reviews of clip-zip.com

Too expensive and too long delay

Too expensive and too long delay

After many phone calls and emails, I received no satisfactory response. Only one person told me they were forwarding my issue. Since then, silence as they say. Today, I am returning the order by mail and requesting a refund. Very disappointing communication.

After many phone calls and emails, I received no satisfactory response. Only one person told me they were forwarding my issue. Since then, silence as they say. Today, I am returning the order by mail and requesting a refund. Very disappointing communication.

Item never received and credit card hacked after purchase on this site

Item never received and credit card hacked after purchase on this site

I give 5 stars for the idea of the product and the responsiveness associated with the processing of my order! However, in case of a problem, if the product does not fit... the rating drops... we cannot give 0 and it's a shame because it would be commercially much more coherent. So I give 1. No response other than automated ones! I am still waiting for their feedback regarding the photos sent. It is important to specify that the pictures show the closure and that their pattern for selection is always associated! If this seller reads me here, know that I am waiting for your feedback and instructions via Messenger, WhatsApp or email since I have written to you on all these different communication tools.

I give 5 stars for the idea of the product and the responsiveness associated with the processing of my order! However, in case of a problem, if the product does not fit... the rating drops... we cannot give 0 and it's a shame because it would be commercially much more coherent. So I give 1. No response other than automated ones! I am still waiting for their feedback regarding the photos sent. It is important to specify that the pictures show the closure and that their pattern for selection is always associated! If this seller reads me here, know that I am waiting for your feedback and instructions via Messenger, WhatsApp or email since I have written to you on all these different communication tools.

Package not received

Package not received

In January, I received an email informing me that a new slider (the one I had ordered broke when I tried to install it) would be sent to me. Since then, I have received nothing. And I have received no response to the 3 emails requesting information sent since. I am very disappointed

In January, I received an email informing me that a new slider (the one I had ordered broke when I tried to install it) would be sent to me. Since then, I have received nothing. And I have received no response to the 3 emails requesting information sent since. I am very disappointed

I placed my order on February 29, it is now March 15 and I still haven't received anything. I sent an email via the contact form and I haven't received a response. So as of today, I do not recommend this site.

I placed my order on February 29, it is now March 15 and I still haven't received anything. I sent an email via the contact form and I haven't received a response. So as of today, I do not recommend this site.

Not satisfied with the products

Not satisfied with the products

Description to find the reference unclear. Result, the ordered zip does not fit my bag!

Description to find the reference unclear. Result, the ordered zip does not fit my bag!

Clips do not meet my expectations at all to the point where they are of no use to me (mediocre quality and unsuitable fasteners)

Clips do not meet my expectations at all to the point where they are of no use to me (mediocre quality and unsuitable fasteners)

does not work, no responses to my replacement requests

does not work, no responses to my replacement requests

Impossible to mount the clip which ended up breaking

Impossible to mount the clip which ended up breaking

Something is promised that didn't work for me.

Something is promised that didn't work for me.

Orders returned because they were not suitable, no news from customer service despite several follow-ups and no refund made despite the initial possibility on the site for returns. I do not recommend!

Orders returned because they were not suitable, no news from customer service despite several follow-ups and no refund made despite the initial possibility on the site for returns. I do not recommend!

The part broke during installation. Poor quality steel. Non-existent customer service.

The part broke during installation. Poor quality steel. Non-existent customer service.

could everything also be in German

could everything also be in German

I cannot give an opinion since I have been waiting for delivery since January 27

I cannot give an opinion since I have been waiting for delivery since January 27

Hello, I did not order the right product, too many models and not easy to define, already 3 emails with photos to find the right model!! waiting for the last email .........

Hello, I did not order the right product, too many models and not easy to define, already 3 emails with photos to find the right model!! waiting for the last email .........

The clip does not slide properly on the closure, impossible to use!

The clip does not slide properly on the closure, impossible to use!

Fast shipping but poor quality product, it broke as soon as I closed the loop

Fast shipping but poor quality product, it broke as soon as I closed the loop