The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
I bought two different clips for two different items. Neither worked despite the measurements taken as indicated on the site, I even printed the measurement card, checked the material, etc. I lost 20 euros. I am very disappointed.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/01/2024
Hello,
The zipper was so tightly closed that it could not be opened with the supplied wedge and broke during further attempts to open it.
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Response from clip-zip.com
Hello, could you contact us to send you a slider back?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/01/2024
Hello,
The zipper was so tightly closed that it could not be opened with the supplied wedge and broke during further attempts to open it.
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Response from clip-zip.com
Hello, could you contact us to send you a slider back?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2023
The delivery was fast.
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Response from clip-zip.com
Hello, our attention has been drawn to your bad experience, were you satisfied with the product? We remain at your disposal for any comments!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2023
The delivery was fast.
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Response from clip-zip.com
Hello, our attention has been drawn to your bad experience, were you satisfied with the product? We remain at your disposal for any comments!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/12/2023
Easy navigation but color not respected
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/12/2023
The zipper was unfortunately delivered incorrectly, it says on the packaging, F was included, unfortunately does not fit.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/12/2023
poor quality...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2023
Order not received, no email response and customer service unreachable by phone. We want quality, we pay dearly, we buy in France and read the negative reviews, I request a refund from Paypal.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2023
Delivery not arrived yet
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2023
I still haven't received my order
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/11/2023
Closure clip too tight, even an adult cannot operate it
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/11/2023
Does not work with my zipper.. and no response to my email and phone call. Refund request in progress..
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/11/2023
After a message regarding a wrong order, no response following a request for information or advice. Not very professional.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/11/2023
Not recommended. Cheap junk and completely overpriced.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/11/2023
Fixing bracket not wide enough does not take the fabric far enough and does not hold anyway here is for my part
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/10/2023
A scam simply, I never received the ordered product and silence from customer service since...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/10/2023
Order not received and impossible to reach someone by email or phone: no one answers the email and the phone constantly goes to voicemail during business hours.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/10/2023
Package never received, no response to my complaint. I do not recommend this site.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/10/2023
I ordered several sliders of different sizes but none work. I give two for the speed of the refund (knowing that the shipping costs are at my expense for both purchase and return). Really disappointed with the product.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/10/2023
Order still not delivered, really way too long!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/09/2023
Despite being the standard size for my jacket, the product did not match at all
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/10/2023
I did not receive the order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/10/2023
Super navigation, super delivery except that I did not receive what I ordered
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/09/2023
Package received on time, fortunately given the price of delivery..
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/09/2023
I ordered three different sizes, none work, impossible to reach customer service. I do not recommend this product at all.
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Response from clip-zip.com
Hello, We are sorry to hear that none of the sliders fit.. have you been able to contact [email protected] by email? By phone, it takes longer.. You can send us photos of the zipper to be repaired, that will help us more. Best regards, Clip&Zip
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/08/2023
After paying more for fast delivery, I was informed that the product is no longer in stock and that I have to wait.
I would have preferred, before paying for it, to be informed of the delays and that the product was not in stock.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/08/2023
Hinge in closed position upon delivery and broke when opening
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/08/2023
Goods arrived safely however did not meet expectations.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/07/2023
Error on their part in the order, immediately emailed to inform them, no response, phone call, I was received very kindly but no solution given, I am still waiting for a promised message for a week.
I am really sorry for this lack of communication
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/08/2023
still nothing received and no news
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/07/2023
The clip arrives closed so hard to open that I forced it and finally broke it...10 euros wasted, I'm completely changing my zipper for 5 euros
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/07/2023
The slider worked 2 times, then it was impossible to close the zipper. Avoid, better to change the zipper directly especially for the price of the slider given its quality of operation.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/06/2023
For now, the review is bad because the received slider does not open. I made a complaint and am waiting for a response.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/04/2023
nothing received
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Response from clip-zip.com
Hello, were you able to contact customer service to resolve this issue? We invite you to write to them at [email protected] to quickly find a solution!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/06/2023
order not yet received????????
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Response from clip-zip.com
Hello, were you able to get a response from customer service? because your tracking indicates it was delivered to the mailbox on June 7, if this is not the case write to us so we can resend your order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/05/2023
The site is very well made to encourage you to place an order but when you receive the zip clip the troubles begin
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Response from clip-zip.com
Hello, what troubles did you encounter? We are here to help you, the customer service will be happy to assist you!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/05/2023
Unfortunately, the product did not work on my down jacket.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/05/2023
Easy to set up but does not give the expected functionality
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/05/2023
Impossible to mount the slider, too bad.
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Response from clip-zip.com
Hello, feel free to call us, we can help you mount it!
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