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A
Rating: 1 out of 5
Nothing received, despite a confirmed shipment on 22/5 under reference LJSYRGAUD
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1 and 2 stars
Reset filtersA
Rating: 1 out of 5
Still haven't received my order
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A
Rating: 2 out of 5
It doesn't work
Best regards
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Best regards
A
Rating: 1 out of 5
Poor indications on the site for choosing the zip.
The zip purchased does not match my closure
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The zip purchased does not match my closure
Response from clip-zip.com
We understand that it can sometimes be complicated to choose, if you wish you can write to us to find the right slider for your closure, we remain at your disposal.
A
Rating: 1 out of 5
Does not respond to messages after purchase
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A
Rating: 1 out of 5
SHAMEFUL, AVOID. The zipper on my jacket broke, it was specified size 8 which is what I wanted to order but on the site it was indicated to order based on the dimensions of the zipper and not the zip and that did not correspond so I ordered a number 5 which of course is unusable and I lost all my money. I really hope that since it is Sunday and I will contact them by phone tomorrow that the sales service will take this into account so that I can return the zipper which is 2 sizes too small and order an 8 instead. I will keep you informed on social media as I am a YouTuber.
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A
Rating: 1 out of 5
Did not receive the right slider
Very disappointed.
I ordered a size 8
I received a size 5!!!!
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Very disappointed.
I ordered a size 8
I received a size 5!!!!
A
Rating: 1 out of 5
The slider systematically unlocks when pulled. It's unusable.
I called the store 3 times without response.
I left 1 email. They asked me for photos of the zipper.
Once the photos were sent, silence. I sent 2 more emails that went unanswered.
Another scam.
Don't believe the good comments. Communication agencies are paid to increase customer satisfaction.
Translated reviews
I called the store 3 times without response.
I left 1 email. They asked me for photos of the zipper.
Once the photos were sent, silence. I sent 2 more emails that went unanswered.
Another scam.
Don't believe the good comments. Communication agencies are paid to increase customer satisfaction.
A
Rating: 1 out of 5
Very bulky, it does not correspond to a small nylon closure for a sleeveless solid color down jacket.
What to do; is there a smaller one
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What to do; is there a smaller one
A
Rating: 1 out of 5
Bad, it does not work
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A
Rating: 1 out of 5
Does not work at all, no interest, do not buy at all
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A
Rating: 1 out of 5
A brand new closure that no longer closes at all after a month. A closure concept that inevitably loosens over time since it is not locked. A customer service that does not respond after more than a month of waiting. No commercial gesture. In short, this brand is to be avoided and if you look on other shopping sites, you will notice that the ratings are also very bad.
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A
Rating: 2 out of 5
I give 2 stars because the shipment was fast.
Otherwise, I ordered the right size, good model but totally ineffective, does not work, I just wasted my time and money.
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Otherwise, I ordered the right size, good model but totally ineffective, does not work, I just wasted my time and money.
A
Rating: 2 out of 5
rather disappointed
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A
Rating: 2 out of 5
The order was not easy - the description not clear enough - for German buyers only in French. Moreover, the zippers do not fit - and at that price!!! Not recommended!!!
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A
Rating: 1 out of 5
first order with a return due to an error. Never heard back or received a refund.... second order a pack with 2 sliders. The repair lasted 3 days. I do not recommend as there was no contact with customer service nor any email response after requesting information
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A
Rating: 1 out of 5
I am very disappointed, the item was not compatible with the closure I wanted to repair despite the specifications that seemed to match in the ad... Moreover, the shipping costs are excessively high... Positive point, fast shipping...
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A
Rating: 2 out of 5
Wrong model ordered despite the recommendations. I followed the procedure for the exchange and have not heard anything since. Sending by regular mail does not allow tracking of the return... Disappointed with the experience.
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A
Rating: 1 out of 5
The 1st zipper broke immediately when opening...let's see if the second one holds up to its promise...
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A
Rating: 1 out of 5
It's really because I have to give one star. This product is a disaster, after checking the accuracy of the match with my closure chains, two for plastic chain and two for inverted chain, two do not close at all and two others broke in half in my hands. That's how to throw 26€ in the trash with four cursors, thanks Clip&Zip
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A
Rating: 2 out of 5
The delivery does not match the order: delivered Zlide 3B instead of a 3A!!!
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A
Rating: 1 out of 5
Not suitable for my closure
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A
Rating: 1 out of 5
breaks quickly
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A
Rating: 1 out of 5
Very very disappointed.
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A
Rating: 1 out of 5
Unreachable
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A
Rating: 1 out of 5
money was deducted, but to this day no goods received!!!!
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A
Rating: 2 out of 5
The order shipping is fast but the products sold are excessively expensive for what ultimately turns out to be ineffective.
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A
Rating: 1 out of 5
Order never received despite a call to customer service who confirmed the reshipment.
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A
Rating: 1 out of 5
I ordered Zlideon brand sliders, and I received cheap Chinese stuff from the fix-a-zipper brand of poor quality that doesn't work.
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A
Rating: 1 out of 5
Product not delivered after 19 days
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A
Rating: 1 out of 5
Impossible to check your order if you haven't created an account
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A
Rating: 2 out of 5
Does not last, it's already the 3rd time I order on the site. I might as well have the entire zipper replaced by a seamstress because it's starting to get very expensive for me.
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A
Rating: 1 out of 5
Appealing in principle, the product does not deliver on its promises. The delivery was chaotic with a notice indicating delivered when it only arrived two days later with the packaging open... even if in good condition
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A
Rating: 1 out of 5
My order will be delivered very quickly but the sleeve system does not work at all. After tightening the sleeve, it gets stuck in the case. The repair did not work, I had to replace the zipper
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A
Rating: 1 out of 5
the delivery is very mediocre, transaction made on December 6, 2022 and to this day December 21, 2022, no news from them nor the order, after having sent them an email
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A
Rating: 2 out of 5
I tried two different sizes, neither fits mediocre quality given the price
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A
Rating: 1 out of 5
3 messages sent since receiving my order and still no response from them. They sent me the wrong reference.
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A
Rating: 2 out of 5
Failure to repair a motorcycle bag... the change is only possible if the closure engages in the 'engagement groove' that we insert before closing
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A
Rating: 2 out of 5
Offers products that are real solutions, but you still have to receive them... I have been waiting for a stopper for 5 weeks.
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A
Rating: 1 out of 5
The given indications do not match, I chose a recommended product for jeans and the product does not match. Very disappointed, especially since I could still use my pants before.
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