The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
A brand new closure that no longer closes at all after a month. A closure concept that inevitably loosens over time since it is not locked. A customer service that does not respond after more than a month of waiting. No commercial gesture. In short, this brand is to be avoided and if you look on other shopping sites, you will notice that the ratings are also very bad.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/03/2023
I give 2 stars because the shipment was fast.
Otherwise, I ordered the right size, good model but totally ineffective, does not work, I just wasted my time and money.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/02/2023
rather disappointed
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/03/2023
The order was not easy - the description not clear enough - for German buyers only in French. Moreover, the zippers do not fit - and at that price!!! Not recommended!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/02/2023
first order with a return due to an error. Never heard back or received a refund.... second order a pack with 2 sliders. The repair lasted 3 days. I do not recommend as there was no contact with customer service nor any email response after requesting information
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/02/2023
I am very disappointed, the item was not compatible with the closure I wanted to repair despite the specifications that seemed to match in the ad... Moreover, the shipping costs are excessively high... Positive point, fast shipping...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/01/2023
Wrong model ordered despite the recommendations. I followed the procedure for the exchange and have not heard anything since. Sending by regular mail does not allow tracking of the return... Disappointed with the experience.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/02/2023
The 1st zipper broke immediately when opening...let's see if the second one holds up to its promise...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/01/2023
It's really because I have to give one star. This product is a disaster, after checking the accuracy of the match with my closure chains, two for plastic chain and two for inverted chain, two do not close at all and two others broke in half in my hands. That's how to throw 26€ in the trash with four cursors, thanks Clip&Zip
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/01/2023
The delivery does not match the order: delivered Zlide 3B instead of a 3A!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/01/2023
Not suitable for my closure
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/01/2023
breaks quickly
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/01/2023
Very very disappointed.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/01/2023
Unreachable
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2023
money was deducted, but to this day no goods received!!!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/01/2023
The order shipping is fast but the products sold are excessively expensive for what ultimately turns out to be ineffective.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/12/2022
Order never received despite a call to customer service who confirmed the reshipment.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/01/2023
I ordered Zlideon brand sliders, and I received cheap Chinese stuff from the fix-a-zipper brand of poor quality that doesn't work.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/12/2022
Product not delivered after 19 days
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/12/2022
Impossible to check your order if you haven't created an account
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/12/2022
Does not last, it's already the 3rd time I order on the site. I might as well have the entire zipper replaced by a seamstress because it's starting to get very expensive for me.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/12/2022
Appealing in principle, the product does not deliver on its promises. The delivery was chaotic with a notice indicating delivered when it only arrived two days later with the packaging open... even if in good condition
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/12/2022
My order will be delivered very quickly but the sleeve system does not work at all. After tightening the sleeve, it gets stuck in the case. The repair did not work, I had to replace the zipper
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/12/2022
the delivery is very mediocre, transaction made on December 6, 2022 and to this day December 21, 2022, no news from them nor the order, after having sent them an email
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/12/2022
I tried two different sizes, neither fits mediocre quality given the price
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/12/2022
3 messages sent since receiving my order and still no response from them. They sent me the wrong reference.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/12/2022
Failure to repair a motorcycle bag... the change is only possible if the closure engages in the 'engagement groove' that we insert before closing
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/11/2022
Offers products that are real solutions, but you still have to receive them... I have been waiting for a stopper for 5 weeks.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/12/2022
The given indications do not match, I chose a recommended product for jeans and the product does not match. Very disappointed, especially since I could still use my pants before.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2022
Tested on a jacket zipper: no difference. Does not repair a defective zipper at all.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/12/2022
Dear Sir/Madam, I just received your package and I am very disappointed because the sliders do not work at all. When you try to open them they are stuck to the point that the first one I tried broke immediately. I hope to be able to return them because I don't even dare to try the others. Thank you. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2022
I had high hopes for this clip, ordered for a semi-leather coat. The measurements were well taken and I followed your recommendations for the size to choose for this type of clothing. I was able to put the clip on without any difficulty, but it does not work on the zipper, it forces too much and gets stuck. Impossible to use it, I am very disappointed.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2022
The merchandise has not arrived yet
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/11/2022
The principle is very useful repair in 1 minute correct size. However, the slider does not slide as well as the original. Also, there is a small spike where you grab the slider so for my 4-year-old daughter it's not easy.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/10/2022
Hello, I ordered zips twice to repair my aunt, it doesn't work can you refund me? Thank you very much.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/11/2022
It doesn't work and yet these are the right dimensions almost 8€ lost!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/10/2022
I did not receive my entire order. I did not receive a response from customer service following my request.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/10/2022
Very disappointed with the product, I could not repair my jeans, the slider does not work.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/10/2022
Order shipped but 5 days later still not there
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/10/2022
Delivery within the announced deadlines but non-compliant delivery (missing half) and no explanation provided despite an email from me to customer service
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