English 
A
Rating: 2 out of 5
Zipper does not work
Impossible to engage it
Translated reviews
Impossible to engage it
Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1 and 2 stars
Reset filtersA
Rating: 1 out of 5
I am sorry, I ordered a 5B plastic zip and received a metal one, I returned it and still haven't received it, yet it is settled... Best regards
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A
Rating: 2 out of 5
Impossible to unclip the slider.
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A
Rating: 1 out of 5
I am missing half of my delivery
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A
Rating: 2 out of 5
One of the two pieces arrived broken. The second one does not stay clipped. I called twice, no one answered. I sent an email asking for a photo of the garment, I sent it twice. I am still waiting for a response. Not serious
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A
Rating: 2 out of 5
I had difficulties choosing the slider. I wanted a slider with a pull tab on each side for a tent door. I couldn't find it.
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A
Rating: 2 out of 5
I bought 4 different zip zlideon (8A, 8C, 5c and 10A) to repair a zipper, and none of them work. Despite a nice message I sent, no response...
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A
Rating: 1 out of 5
Regarding my order VBVMUOLJB, I never received it and despite my 2 follow-ups by email, I never received a response from clip & zip.
Really very unhappy with the service. So very bad and not recommendable
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Really very unhappy with the service. So very bad and not recommendable
A
Rating: 1 out of 5
Product not received, no response to my complaint email.
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Response from clip-zip.com
Hello, I am sorry to hear that you did not receive a response, can you send me an email at my address: [email protected]?
A
Rating: 2 out of 5
The site is quite good, but I am disappointed because the zip broke on its first use. Way too fragile. Too bad.
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Response from clip-zip.com
Hello, this is not normal, can you send us an email to resolve this issue?
A
Rating: 2 out of 5
Nothing to say about the order and delivery.
However, the product does not work. Maybe a size error on my part?
Translated reviews
However, the product does not work. Maybe a size error on my part?
Response from clip-zip.com
Hello, you can write to us at: [email protected] so that we can assist you?
A
Rating: 1 out of 5
Hello,
The clip does not work, it does not open, even with the provided tab and by following the very brief manual. Broken after many attempts. All in the trash.
Bad product.
Best regards
EC
Translated reviews
The clip does not work, it does not open, even with the provided tab and by following the very brief manual. Broken after many attempts. All in the trash.
Bad product.
Best regards
EC
A
Rating: 2 out of 5
Order placed last Thursday, we took the delivery at 48h, I received a message on Saturday to inform me that the delivery would be there on Monday, today Tuesday May 31, a new message, delivery is scheduled for tomorrow Wednesday!!!! Why make us pay for a service that is not guaranteed!!!
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A
Rating: 1 out of 5
Easy navigation, fast delivery, only one issue this accessory did not work for long
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A
Rating: 2 out of 5
Problem with complicated setup
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A
Rating: 1 out of 5
Hello, My plastic closure is 5 mm wide, so I ordered accordingly. The receiving box in place is 7.5 mm wide; I received a set whose receiving box is 5 mm wide, so impossible to repair...
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A
Rating: 2 out of 5
Impossible to set up.
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A
Rating: 1 out of 5
Once placed on a YKK zipper, the zipper opens the teeth spread on the jacket. As for the pocket, it is easy to place one side of the slider but impossible to start the second side
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A
Rating: 1 out of 5
Received the wrong color for leather repair, I tried to contact customer service by email and Messenger, no response. Very disappointed.
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A
Rating: 1 out of 5
The clip disintegrated during assembly, it started with the small red wedge (broken during insertion into the clip to open it), then the clip during opening (it is made in 3 parts) I made a complaint, but never received a response. Run away from this product, as you are throwing your money away.
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A
Rating: 1 out of 5
Doesn't work, yet it's the right format, not made for boot closures
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A
Rating: 1 out of 5
Missing orange opening wedge in the envelope! After opening with makeshift means, the slider doesn't work because the core of the slider is way too wide, unusable!
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A
Rating: 2 out of 5
Following some defects on the received products I sent an email to customer service, which remains unanswered two weeks later. The phone line is unavailable during opening hours (Wednesday, March 2 at 11:25 am).
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A
Rating: 2 out of 5
the clip does not close the zipper properly even though it is the right clip: !
9 € thrown in the trash! I do not recommend.
Translated reviews
9 € thrown in the trash! I do not recommend.
Response from clip-zip.com
Hello,
Did you benefit from assistance from our customer service? Feel free to send us an email at [email protected]
Did you benefit from assistance from our customer service? Feel free to send us an email at [email protected]
A
Rating: 1 out of 5
useless purchase...the slider does not work!
Translated reviews
Response from clip-zip.com
Hello,
It may not be the right reference, would you like us to help you find a solution?
It may not be the right reference, would you like us to help you find a solution?
A
Rating: 1 out of 5
Out of the 2 sliders received, one is broken, which is quite regrettable.
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Response from clip-zip.com
Hello,
You can request a replacement from Customer Service.
You can request a replacement from Customer Service.
A
Rating: 1 out of 5
the item breaks during installation handling
Translated reviews
Response from clip-zip.com
Hello,
You can request a replacement from Customer Service.
You can request a replacement from Customer Service.
A
Rating: 2 out of 5
it doesn't work
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A
Rating: 2 out of 5
Top delivery! But the zip does not work at all.
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A
Rating: 1 out of 5
I requested plastic parts and received alloy parts
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A
Rating: 2 out of 5
Shipping time too long despite the extra cost requested for faster delivery
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A
Rating: 1 out of 5
nothing works, except for the sliders, the rest is just a toy gadget for children (the kind made in China); the fixing mode breaks at the slightest pressure and it is impossible to smooth them on the fabric of the closure.
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A
Rating: 1 out of 5
The package has not yet arrived and the store is not taking care of me. Horrible, ignoring
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A
Rating: 1 out of 5
I will try to trust you, I just ordered 2 sliders, if you are correct you could add 1 to replace the defective one received. Thank you in advance
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A
Rating: 2 out of 5
Still waiting for the rest of my order
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A
Rating: 1 out of 5
Missing part of the order. I will make a complaint about the stop sleeves that were not in the package
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A
Rating: 2 out of 5
Although it is the right size slider, the teeth do not close when the slider is pulled up. Apparently it doesn't grip enough. Useless expense
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A
Rating: 1 out of 5
Very disappointed
The clip broke on the first try!
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The clip broke on the first try!
A
Rating: 2 out of 5
Not easy to order
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A
Rating: 1 out of 5
At the moment I click to pay, I realize that I did not select the right item... mea culpa. I immediately contact the seller via the site and explain my mistake. No response from the seller and of course the wrong item arrives a few days later... I return the item... but no news from the seller... nor my refund.
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