English 
A
Rating: 2 out of 5
Did not receive the order :(
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1 and 2 stars
Reset filtersA
Rating: 1 out of 5
I am disappointed with my order, I barely tightened the sleeve which broke.
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A
Rating: 1 out of 5
It didn't work and the clip broke in two.
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A
Rating: 1 out of 5
Despite the good ratings of the requested product, it does not work at all.
Moreover, it is impossible to reach customer service by phone.
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Moreover, it is impossible to reach customer service by phone.
A
Rating: 2 out of 5
Despite your instructions, the zipper is not the right size. Despite the lack of a user manual, I managed to put the slider on. But it is very difficult to operate this slider. Moreover, because of the metal tip at the back of the slider where you put your fingers, I injured myself while inserting the tip into my finger. I have never seen a slider with a tip like that at the back. I needed it for my parka, to go skiing. It's ruined now, I will have to buy another parka. Unless you send me the right model quickly. Behind another zipper of the parka, it says '8vs' does that mean anything to you?
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A
Rating: 2 out of 5
Poorly explained.
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A
Rating: 1 out of 5
I received the ordered slider within a very short time. A lot of difficulty opening it, by the way, the plastic wedge provided is too light and broke. Once installed on the zipper, great difficulty maneuvering the zipper and then the slider broke in two.
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A
Rating: 2 out of 5
Positive point: fast shipping.
Negative points: first order the product received is too small yet I followed the size that the site recommends for a coat. I therefore recommend the same product one size up... tracking unavailable yet the package was never received! Result two orders and my coat is still out of service.
I will not order again.
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Negative points: first order the product received is too small yet I followed the size that the site recommends for a coat. I therefore recommend the same product one size up... tracking unavailable yet the package was never received! Result two orders and my coat is still out of service.
I will not order again.
A
Rating: 1 out of 5
It has been four days since I placed my order and I have not received the product
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Response from clip-zip.com
Hello,
You clicked on the green letter shipping method, it was clearly specified that it could take up to 14 days, therefore the delay is not alarming.
Best regards,
You clicked on the green letter shipping method, it was clearly specified that it could take up to 14 days, therefore the delay is not alarming.
Best regards,
A
Rating: 1 out of 5
Never received
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Response from clip-zip.com
Hello,
This is not normal indeed, you can contact customer service to remedy this problem!
Have a nice day,
This is not normal indeed, you can contact customer service to remedy this problem!
Have a nice day,
A
Rating: 1 out of 5
Order and delivery good, but defective item,
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Response from clip-zip.com
Hello,
You can contact customer service to explain your problem, we are at your disposal at this email address: [email protected]
You can contact customer service to explain your problem, we are at your disposal at this email address: [email protected]
A
Rating: 1 out of 5
impossible to open these sliders without destroying them. Useless items
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Response from clip-zip.com
Hello,
Don't hesitate to contact customer service by email to find a solution!
Don't hesitate to contact customer service by email to find a solution!
A
Rating: 1 out of 5
Very expensive for very average products, very difficult to use / implement
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A
Rating: 1 out of 5
None works like a real slider. Useless purchase
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A
Rating: 1 out of 5
I am disappointed, I chose the right size but it is too small
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A
Rating: 1 out of 5
The products are not great but given the price I am not surprised total scam
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A
Rating: 2 out of 5
A bit disappointed because the zipper is very very hard
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A
Rating: 2 out of 5
Difficulty finding the right size.
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A
Rating: 2 out of 5
Too difficult to assemble. The metal (zamak) of the parts does not allow for mistakes.
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A
Rating: 1 out of 5
Not delivered on time.
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A
Rating: 2 out of 5
Fast and careful shipping. I give 2* because the ordered item did not meet my expectations, too fragile
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A
Rating: 1 out of 5
I have nothing to say about the guide, I found my happiness. Delivery was also quite fast (5 days). However, I am not satisfied with the product as it does not clip properly and does not stay closed on the zipper of my jacket. Indeed, it does not stay closed and opens systematically. So unusable. If I hold it pinched between my fingers, the zipper works. Too bad.
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A
Rating: 1 out of 5
The instructions for finding a slider of the right size are misleading. Particularly regarding size 3CB which is described as corresponding to "a zipper of a wallet", the delivered slider is actually larger and therefore useless.
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A
Rating: 2 out of 5
Disappointed
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A
Rating: 1 out of 5
-Difficult to find information on sleeve/slider sizes.
-Return policy too cumbersome compared to the purchase value of the products
- the purchased product did not allow me to carry out the expected zipper repair (zipper did not engage (well)).
Translated reviews
-Return policy too cumbersome compared to the purchase value of the products
- the purchased product did not allow me to carry out the expected zipper repair (zipper did not engage (well)).
A
Rating: 1 out of 5
I couldn't put a new zip back on.
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Response from clip-zip.com
Hello,
Wasn't it the right reference? Don't hesitate to email me at [email protected] so I can help you!
Wasn't it the right reference? Don't hesitate to email me at [email protected] so I can help you!
A
Rating: 2 out of 5
Fast shipping but does not correspond to what I ordered !! Plastic slider and I received METALLIC so disappointed
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A
Rating: 2 out of 5
Impeccable product but service not really. Product out of stock so delays and then no delivery to the requested address.
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Response from clip-zip.com
Hello, We apologize for these inconveniences. We are still delighted if the product was able to bring you satisfaction! Have a nice day.
A
Rating: 2 out of 5
I cannot give an opinion on the product, did not find the right one, but I can commend the responsiveness on Facebook to solve my problem
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A
Rating: 1 out of 5
incompatible with a bag yet EastPack
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A
Rating: 1 out of 5
Zero, I find this product to be misleading advertising. Either the slider does not close and then it breaks, or it does not open and ends up broken as well. By the way, I am returning them and will not hesitate to make a nice advertisement about it on social media.
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Response from clip-zip.com
Madam,
Our slider is not misleading advertising.
If it is the right reference and it is installed correctly then it works without any problem and can be repaired in just a few minutes.
If you encounter difficulties when receiving a slider, for installation, do not hesitate to call us, to send us photos of the problem.
If needed, we are available to help you.
Best regards
Our slider is not misleading advertising.
If it is the right reference and it is installed correctly then it works without any problem and can be repaired in just a few minutes.
If you encounter difficulties when receiving a slider, for installation, do not hesitate to call us, to send us photos of the problem.
If needed, we are available to help you.
Best regards
A
Rating: 1 out of 5
I read the instructions carefully to choose and take the right sizes of sliders, I actually took several to give myself a margin of error but in the end I ended up with sliders that are of no use to me because none worked.
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Response from clip-zip.com
Hello,
We are aware that it can be tricky to find the right slider, that's why we are here to help you! Don't hesitate to send us photos of your closures so we can help you find the right references and then proceed with an exchange to make your repairs.
Here is our email address: [email protected]
Best regards,
We are aware that it can be tricky to find the right slider, that's why we are here to help you! Don't hesitate to send us photos of your closures so we can help you find the right references and then proceed with an exchange to make your repairs.
Here is our email address: [email protected]
Best regards,
A
Rating: 2 out of 5
Does not work, probably not the right size. Excessive price. Ordered another size hoping for better
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A
Rating: 2 out of 5
Fast delivery and well protected. Unfortunately, very fragile accessories.... Both broke after tightening them with the pliers on the garment. Pacotile.
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Response from clip-zip.com
Hello,
You chose the smallest stop size, 3-4.
These are very small, very thin pieces. They need to be crimped very delicately, with jewelry pliers or flat pliers. We will soon make a video tutorial with an installation example for this product.
We always provide two sleeves for sizes 3-4 and 5 purchased individually to have two attempts. It's a metal that deforms to grip the fabric, you need to have a bit of a knack, it's never easy at first.
Best regards
You chose the smallest stop size, 3-4.
These are very small, very thin pieces. They need to be crimped very delicately, with jewelry pliers or flat pliers. We will soon make a video tutorial with an installation example for this product.
We always provide two sleeves for sizes 3-4 and 5 purchased individually to have two attempts. It's a metal that deforms to grip the fabric, you need to have a bit of a knack, it's never easy at first.
Best regards
A
Rating: 1 out of 5
The clip is not hard enough and when closing it opens.
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Response from clip-zip.com
Hello, It may be that the slider is not the right reference or that it is defective, you can detail your problem at: [email protected] Best regards,
A
Rating: 1 out of 5
Fast delivery but product not matching the description given.
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Response from clip-zip.com
Hello,
Can you give us more details?
How does the product received not match the description on the site?
If the sliders do not close your zippers it may simply be a reference error.
You can send us photos if you wish, we can help you find the right sliders for your zippers.
Best regards
Can you give us more details?
How does the product received not match the description on the site?
If the sliders do not close your zippers it may simply be a reference error.
You can send us photos if you wish, we can help you find the right sliders for your zippers.
Best regards
A
Rating: 1 out of 5
This is not the right size. Despite my email and returning the product, I have not received a response to my request. Also, I had to do otherwise. Too bad
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Response from clip-zip.com
Hello Sir, I had indeed returned a 5B slider as requested, it must have been lost, I am sorry. I will proceed with a full refund of your order in this case. Best regards, C- Customer Service
A
Rating: 1 out of 5
Never received the order- Order not received!!!!
18 days after purchasing it I still have not received the order nor an alternative solution from the company.
I do not recommend
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18 days after purchasing it I still have not received the order nor an alternative solution from the company.
I do not recommend
Response from clip-zip.com
Good afternoon,
We have refunded your order today.
As we wrote in the email, we are very sorry for what happened, we do not know the reason for this delay.
We have not received the return of the envelope here, if that happens we can send it again. But we checked the address together so it should arrive late in Spain.
Best regards
We have refunded your order today.
As we wrote in the email, we are very sorry for what happened, we do not know the reason for this delay.
We have not received the return of the envelope here, if that happens we can send it again. But we checked the address together so it should arrive late in Spain.
Best regards
A
Rating: 2 out of 5
Hello, When you tighten the clip that holds the fabric with pliers the clip breaks I bought 3 and nothing to do every time the clip breaks
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A
Rating: 1 out of 5
I made a mistake in size, consequently I ordered a larger one (10C).
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Response from clip-zip.com
Hello, Do not hesitate to contact us if needed, to find the right slider. You can send us photos of your closure at any time, so that we can guide you to the right product: [email protected] Best regards