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A
Rating: 1 out of 5
I requested plastic parts and received alloy parts
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1 and 2 stars
Reset filtersA
Rating: 2 out of 5
Shipping time too long despite the extra cost requested for faster delivery
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A
Rating: 1 out of 5
nothing works, except for the sliders, the rest is just a toy gadget for children (the kind made in China); the fixing mode breaks at the slightest pressure and it is impossible to smooth them on the fabric of the closure.
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A
Rating: 1 out of 5
The package has not yet arrived and the store is not taking care of me. Horrible, ignoring
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A
Rating: 1 out of 5
I will try to trust you, I just ordered 2 sliders, if you are correct you could add 1 to replace the defective one received. Thank you in advance
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A
Rating: 2 out of 5
Still waiting for the rest of my order
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A
Rating: 1 out of 5
Missing part of the order. I will make a complaint about the stop sleeves that were not in the package
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A
Rating: 2 out of 5
Although it is the right size slider, the teeth do not close when the slider is pulled up. Apparently it doesn't grip enough. Useless expense
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A
Rating: 1 out of 5
Very disappointed
The clip broke on the first try!
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The clip broke on the first try!
A
Rating: 2 out of 5
Not easy to order
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A
Rating: 1 out of 5
At the moment I click to pay, I realize that I did not select the right item... mea culpa. I immediately contact the seller via the site and explain my mistake. No response from the seller and of course the wrong item arrives a few days later... I return the item... but no news from the seller... nor my refund.
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A
Rating: 2 out of 5
Did not receive the order :(
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A
Rating: 1 out of 5
I am disappointed with my order, I barely tightened the sleeve which broke.
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A
Rating: 1 out of 5
It didn't work and the clip broke in two.
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A
Rating: 1 out of 5
Despite the good ratings of the requested product, it does not work at all.
Moreover, it is impossible to reach customer service by phone.
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Moreover, it is impossible to reach customer service by phone.
A
Rating: 2 out of 5
Despite your instructions, the zipper is not the right size. Despite the lack of a user manual, I managed to put the slider on. But it is very difficult to operate this slider. Moreover, because of the metal tip at the back of the slider where you put your fingers, I injured myself while inserting the tip into my finger. I have never seen a slider with a tip like that at the back. I needed it for my parka, to go skiing. It's ruined now, I will have to buy another parka. Unless you send me the right model quickly. Behind another zipper of the parka, it says '8vs' does that mean anything to you?
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A
Rating: 2 out of 5
Poorly explained.
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A
Rating: 1 out of 5
I received the ordered slider within a very short time. A lot of difficulty opening it, by the way, the plastic wedge provided is too light and broke. Once installed on the zipper, great difficulty maneuvering the zipper and then the slider broke in two.
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A
Rating: 2 out of 5
Positive point: fast shipping.
Negative points: first order the product received is too small yet I followed the size that the site recommends for a coat. I therefore recommend the same product one size up... tracking unavailable yet the package was never received! Result two orders and my coat is still out of service.
I will not order again.
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Negative points: first order the product received is too small yet I followed the size that the site recommends for a coat. I therefore recommend the same product one size up... tracking unavailable yet the package was never received! Result two orders and my coat is still out of service.
I will not order again.
A
Rating: 1 out of 5
It has been four days since I placed my order and I have not received the product
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Response from clip-zip.com
Hello,
You clicked on the green letter shipping method, it was clearly specified that it could take up to 14 days, therefore the delay is not alarming.
Best regards,
You clicked on the green letter shipping method, it was clearly specified that it could take up to 14 days, therefore the delay is not alarming.
Best regards,
A
Rating: 1 out of 5
Never received
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Response from clip-zip.com
Hello,
This is not normal indeed, you can contact customer service to remedy this problem!
Have a nice day,
This is not normal indeed, you can contact customer service to remedy this problem!
Have a nice day,
A
Rating: 1 out of 5
Order and delivery good, but defective item,
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Response from clip-zip.com
Hello,
You can contact customer service to explain your problem, we are at your disposal at this email address: [email protected]
You can contact customer service to explain your problem, we are at your disposal at this email address: [email protected]
A
Rating: 1 out of 5
impossible to open these sliders without destroying them. Useless items
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Response from clip-zip.com
Hello,
Don't hesitate to contact customer service by email to find a solution!
Don't hesitate to contact customer service by email to find a solution!
A
Rating: 1 out of 5
Very expensive for very average products, very difficult to use / implement
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A
Rating: 1 out of 5
None works like a real slider. Useless purchase
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A
Rating: 1 out of 5
I am disappointed, I chose the right size but it is too small
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A
Rating: 1 out of 5
The products are not great but given the price I am not surprised total scam
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A
Rating: 2 out of 5
A bit disappointed because the zipper is very very hard
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A
Rating: 2 out of 5
Difficulty finding the right size.
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A
Rating: 2 out of 5
Too difficult to assemble. The metal (zamak) of the parts does not allow for mistakes.
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A
Rating: 1 out of 5
Not delivered on time.
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A
Rating: 2 out of 5
Fast and careful shipping. I give 2* because the ordered item did not meet my expectations, too fragile
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A
Rating: 1 out of 5
I have nothing to say about the guide, I found my happiness. Delivery was also quite fast (5 days). However, I am not satisfied with the product as it does not clip properly and does not stay closed on the zipper of my jacket. Indeed, it does not stay closed and opens systematically. So unusable. If I hold it pinched between my fingers, the zipper works. Too bad.
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A
Rating: 1 out of 5
The instructions for finding a slider of the right size are misleading. Particularly regarding size 3CB which is described as corresponding to "a zipper of a wallet", the delivered slider is actually larger and therefore useless.
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A
Rating: 2 out of 5
Disappointed
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A
Rating: 1 out of 5
-Difficult to find information on sleeve/slider sizes.
-Return policy too cumbersome compared to the purchase value of the products
- the purchased product did not allow me to carry out the expected zipper repair (zipper did not engage (well)).
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-Return policy too cumbersome compared to the purchase value of the products
- the purchased product did not allow me to carry out the expected zipper repair (zipper did not engage (well)).
A
Rating: 1 out of 5
I couldn't put a new zip back on.
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Response from clip-zip.com
Hello,
Wasn't it the right reference? Don't hesitate to email me at [email protected] so I can help you!
Wasn't it the right reference? Don't hesitate to email me at [email protected] so I can help you!
A
Rating: 2 out of 5
Fast shipping but does not correspond to what I ordered !! Plastic slider and I received METALLIC so disappointed
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A
Rating: 2 out of 5
Impeccable product but service not really. Product out of stock so delays and then no delivery to the requested address.
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Response from clip-zip.com
Hello, We apologize for these inconveniences. We are still delighted if the product was able to bring you satisfaction! Have a nice day.
A
Rating: 2 out of 5
I cannot give an opinion on the product, did not find the right one, but I can commend the responsiveness on Facebook to solve my problem
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