The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
I ordered the recommended model but it is not right.
It is too big for a plastic closure of 7.9mm
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Response from clip-zip.com
Hello,
Do not hesitate to send a photo of your closure by email to [email protected]
We will help you find the right slider and guide you to request the exchange of the unsuitable product.
We are at your disposal if needed.
Best regards.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/04/2019
Broke at the moment of clipping it, despite a very precise measurement.
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Response from clip-zip.com
Hello,
You can send your complaint to this address: [email protected]
Maybe the reference is incorrect or maybe the product received had a defect.
Do not hesitate to write your complaint to customer service who will provide you with a solution quickly.
Best regards
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/04/2019
This order is the second one, because the first one did not meet my needs
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Response from clip-zip.com
Hello,
Do not hesitate to contact our customer service at: [email protected], to find out how to get a refund for the first order that did not suit you.
Best regards,
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/04/2019
Nothing to say
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/04/2019
Despite the measurement taken of the width of the zipper, the kit was a bit too small. I only used the sleeve that I tightened with the pliers as indicated in the small manual provided. It jumped off on the second use of the zipper. I tried to put it back and it broke. I do not recommend.
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/04/2019
Does not work I do not recommend Money lost
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Response from clip-zip.com
Hello, It may be that the slider does not match your zipper. Moreover, 45C is very rare, do not hesitate to write to us at: [email protected], we can help you find the right slider! Best regards, Clip&Zip
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/04/2019
comment below
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/03/2019
I am looking to repair the zipper of my tent, what you sent me is way too small, best regards
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Response from clip-zip.com
Hello,
You need to contact customer service who can help you find the right slider for your zipper, here is the email address: [email protected].
Best regards,
Clip&Zip
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/03/2019
I had ordered a plastic slider, you sent me a metal one, so unusable and 9€ thrown in the trash
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Response from clip-zip.com
Hello, We do not offer plastic sliders as they would not be strong enough. All our sliders are made of zinc die-cast. However, we offer sliders for different types of closures: metal, plastic, nylon, or for invisible ones. If you ordered a slider of reference B (for plastic) and received an A (metal) upon delivery, please do not hesitate to request a replacement at this address: [email protected] We specify that for the replacement to be possible, your product must be in perfect condition. Best regards.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/03/2019
did not receive my package and it is paid
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Response from clip-zip.com
Hello,
We are sorry for this inconvenience, could you send us an email so that we can proceed with a second shipment?
Best regards,
Clip&Zip
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/03/2019
Parts Very fragile, impossible to repair... Useless purchase, money wasted... I
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Response from clip-zip.com
Hello,
What problem did you encounter, was it during installation?
Don't hesitate to share it with customer service at: [email protected]
Best regards,
Clip&Zip
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/02/2019
I recommended a kit because the first one broke when I tried to put it on, so I will try again, and if it's the same, I will give up because it will have cost me more than a zipper.
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Response from clip-zip.com
Hello, if you need help with installation, do not hesitate to contact customer service either by email or by phone. The size 3-4 and 5 sleeves must be installed carefully, especially when crimping the item to attach it to the fabric. Do not hesitate to call or send an email if needed. Best regards
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/02/2019
did not receive the right product twice
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Response from clip-zip.com
Hello, Do not hesitate to contact customer service at this address: [email protected] If you have not received the right products we will replace them quickly and upon simple request. Best regards.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/02/2019
I couldn't set up the item I bought and it broke...
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/02/2019
Received relatively quickly but impossible to set up.
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Response from clip-zip.com
Hello, Maybe a cursor reference problem? You can send a photo of your zipper by email to [email protected] we will help you find the right cursor. You are still within the time frame to make an exchange. Best regards
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/02/2019
Lack of clear information regarding the opening of the clip... I must have damaged it while trying to open it and as a result, it no longer served its purpose... My jacket went to the tailor for the replacement of the zipper and I lost 10.00 €...
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Response from clip-zip.com
Hello, We are sorry for this inconvenience, when you encounter a problem do not hesitate to contact us, we are very responsive. Do not hesitate to write to us at our email address to share your experience: [email protected] Best regards,
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/02/2019
the product I received broke during installation
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/02/2019
Impossible to 'open' the slider: Surely not with the small red plastic wedge provided, nor with anything else (screwdriver ...). Spent half an hour and nothing moves ... Yet I understood how it works! My zipper is still not repaired and I threw nearly 10 euros in the trash! But why don't you deliver this 'open' slider, it would just need to be clipped. For me, the purchased item is defective, but that does not repair my garment! Customer service phone number does not answer ... Very disappointed!
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/02/2019
Negatively.
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Response from clip-zip.com
Hello, We are sorry to hear that the product did not suit you. What issue did you encounter?
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/02/2019
First experience not good, it worked for 2 days... But I will try again, the idea is ingenious
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Response from clip-zip.com
Hello, It may be a reference error, do not hesitate to ask for our help by email, we will be happy to assist you! Best regards,
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/02/2019
Disappointed with my order. 4.80 euros through the window, too bad and still at the same stage, the closure is not repaired.
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Response from clip-zip.com
Hello, What problem did you encounter? Do not hesitate to let us know by email, we will provide you with a solution! Best regards,
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/02/2019
Fast delivery but the sleeve broke when I put it on ...
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/01/2019
Not very clear
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Response from clip-zip.com
Hello,
Could you give us more details?
What is not clear?
Do you need help finding the right products?
Don't hesitate to contact customer service for an exchange or if needed.
Best regards
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/01/2019
I couldn't fix the zipper
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Response from clip-zip.com
Hello,
Don't hesitate to contact us so we can find a solution to your problem, we are at your disposal.
Best regards,
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/01/2019
Catastrophic quality, I deeply regret my purchase.
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/01/2019
impossible to repair
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Response from clip-zip.com
Hello,
Do you need help installing or finding the right sleeve box size?
Feel free to send photos of your closure by email, customer service can help you quickly: [email protected]
Best regards
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2018
IT DOES NOT WORK
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Response from clip-zip.com
Hello,
If the slider does not work on your closure, it may not be the right reference.
Feel free to send us photos by email along with the measurements (width of the closed teeth): [email protected]
We are at your disposal if needed.
Best regards
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/11/2018
The tips do not meet my needs disappointed
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Response from clip-zip.com
Hello,
Could you tell us what you needed? We will do our best to help you and find a solution!
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/10/2018
The received zip does not work
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Response from clip-zip.com
Hello,
Don't hesitate to ask for help to find the right slider, you can send photos of your closure by email to [email protected]
The 45C is a rare slider, which repairs very flat closures that are out of standard, so it is little used.
You probably need a 5C, an exchange is possible within 15 days.
Best regards
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/06/2018
like a scam the sliders none work
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Response from clip-zip.com
Hello,
It may be a reference or size issue. We can help you if you wish.
Do not hesitate to contact us at our email address for advice from our customer service: [email protected]
Best regards,
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/07/2018
Ineffective zip
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Response from clip-zip.com
Hello,
If the received slider is ineffective, it is certainly because the reference chosen to repair your closure is not the right one.
As announced on our website, reference 3B is rare: "Warning: Reference 3B is rare, please check if you need slider 5B instead."
If your slider is not the right size, you can still request an exchange or a refund; here is the procedure to follow:
https://www.boutique-zlideon.fr/content/11-retourner-un-produit
Do not hesitate to contact customer service if you need help finding the necessary slider: [email protected]
See you soon
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/06/2018
The site is good but not the product received
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Response from clip-zip.com
Hello,
Can you give us more information?
If your slider does not work, it is very likely a reference error.
You can still request an exchange or a refund:
https://www.boutique-zlideon.fr/content/11-retourner-un-produit
If you need help finding the right size, do not hesitate to send us photos of your zipper by email: [email protected]
See you soon!
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/05/2018
1st order wrong slider but it's my fault, paid 3.5€ for the larger size okay... time wasted for ultimately the right size doesn't solve my issue: 3 weeks...
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Response from clip-zip.com
Hello, Maybe it's a reference problem? You can send photos to our customer service who can help you: [email protected]
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/05/2018
the product sold is not functional
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Response from clip-zip.com
Hello,
It may be that the ordered size is not the right one.
You can request an exchange and if needed we can help you find the necessary slider size, do not hesitate to contact us: [email protected]
See you soon.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/04/2018
I am told that the package has been sent etc... and 8 days later still nothing and I am asked to wait until Monday and still nothing response: it is not normal. but it is still normal that I paid it seems like a nice scam I lost money it is like that but I will not advertise it because they don't care....
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Response from clip-zip.com
Hello,
We have shipped your package 2 times, we have reshipped it today with tracking, you will be informed of this tracking number very soon.
We apologize for these inconveniences.
Best regards,
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/04/2018
Purchase of 2 closures, shipping costs = 3.50 €. Actual postage was 0.75€. Zlideon should rather increase its closure prices by 1.5 €, it would be more intellectually honest.
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Response from clip-zip.com
Hello,
Thank you for taking the time to give your opinion about our slider shop.
We do charge shipping fees of 3€50 indeed, but this does not only concern the purchase of a stamp. All our sliders are shipped protected, in a bubble envelope and in a bag that contains not only an installation manual but also a general reference card and a wedge that allows easy opening of the slider.
All of this is included in the price of 3.50€! Our goal is primarily to make it easier for the customer to install their item but also to ensure that all merchandise is in perfect condition during shipping. We hope to see you again very soon for new orders. Do not hesitate to contact us if you have any questions or comments.
See you soon!
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/03/2018
I ordered 6 and only received 2.
Moreover, it does not work. Very disappointed :(
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Response from clip-zip.com
Hello,
This is not normal, do not hesitate to contact customer service to resolve the issue: [email protected]
Best regards,
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/03/2018
The instructions for choosing the sliders are wrong. TO BE REVIEWED. I ordered 2 sliders for 2 different closure models and both are too small. Very disappointed, even though I had previously sent an email to indicate an inconsistency.
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/03/2018
I am not going to rate the site while the product disappoints me
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Response from clip-zip.com
Hello,
What problem did you encounter with our product?
Do not hesitate to inform customer service at this email address: [email protected]
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/03/2018
Delivery is very fast but the products are of poor quality.
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