The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Does not work because it only slides very difficultly. And at the point where the zipper unhooked, it is the same with this Zlideon slider. For me, a useless purchase.
Translated reviews
Response from clip-zip.com
Hello Alix,
Our sliders can repair zippers that are not damaged and whose teeth are still in very good condition (good condition in general too). If your zipper was already damaged from the start, it is normal that the slider could not work.
In this case, you can request a refund for your item, here is the procedure to follow:
https://www.boutique-zlideon.fr/content/11-retourner-un-produit
See you soon!
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/03/2018
the thing seemed promising... I measured well before ordering and what I received had nothing to do with it. Being quite handy myself, the explanations were of no help. Conclusion, not expensive but it's still money thrown in the trash!
Translated reviews
Response from clip-zip.com
Hello Nathalie
Don't hesitate to contact customer service to request an exchange [email protected]
If you need help finding the size you need, send a photo of it along with the measurements.
See you soon!
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/03/2018
The slider is too small and I am asked for 6 or 7€ in fees to return the slider for an exchange, this is unacceptable
Translated reviews
Response from clip-zip.com
Hello, Where did you get this information regarding the exchange? You can inquire directly with customer service for an exchange: [email protected] Best regards
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/02/2018
too much waiting time to receive the order; measurements that do not match
Translated reviews
Response from clip-zip.com
Hello,
You can contact customer service to find the slider that corresponds.
Here is the email address: [email protected]
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/03/2018
Order received within the indicated timeframe. Disappointed with the quality of the ordered materials.
Translated reviews
Response from clip-zip.com
Hello,
Was there a problem with the product? Do not hesitate to let us know by writing to us by email: [email protected]
Best regards,
Customer Service.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/02/2018
The site is very well done but the measurements it explains to take to choose your slider are not precise, so mine is too big, thus 13€ wasted
Translated reviews
Response from clip-zip.com
Hello,
Exchanges are possible. Here is the link to request an exchange: https://www.boutique-zlideon.fr/content/11-retourner-un-produit
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/02/2018
Item is not aesthetic, wrong size does not fit, dangerous because there is a point that sticks out, breaks during assembly... I do not recommend this site
Translated reviews
Response from clip-zip.com
Hello Olejnik,
We are sorry to hear that the product does not fully satisfy you.
If you made a mistake in the size of the slider, you can still request an exchange for free, contact [email protected] for more information. They will help you find the exact size.
Regarding the point in the slider, it is a brake. It ensures that when the closure is closed, it does not open again since the slider will block it with this brake. If you lower the slider tab, the point will disappear and will no longer bother you.
If your item has broken, we also invite you to contact customer service by email. The sliders are made of zinc alloy, which makes them much stronger than the original sliders of the closure; if it broke during installation, that is not normal.
A solution will be provided to you quickly as soon as your request has been sent.
See you soon!
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/02/2018
the product broke as soon as I tried to put it in place (sleeve size 5)
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/02/2018
The received article does not match my original order at all... and we were 2 to place it, so we don't understand how this error could have occurred after submitting our order
Translated reviews
Response from clip-zip.com
Hello,
Don't hesitate to contact customer service at [email protected]
If the item you received is not the right one, don't worry, the correct product will be sent to you as soon as you report the error to the dedicated service.
See you soon!
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/02/2018
Interesting site, fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/01/2018
NO COMMENT
Translated reviews
Response from clip-zip.com
Hello Laurent,
Can you give us more details?
What did not satisfy you about the purchased product?
Do not hesitate to contact our customer service: [email protected]
We will provide you with all the necessary help for your needs.
See you soon!
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/02/2018
Good site but difficult to make a good choice of product width
Translated reviews
Response from clip-zip.com
Hello,
If you encounter difficulties on our site, do not hesitate to contact us: [email protected]
Best regards,
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/02/2018
I ordered 2 sliders and the smallest one broke
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/01/2018
Random slider choice...
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2018
15 days delay is too much. Item already repaired when the order arrived.
Translated reviews
Response from clip-zip.com
Hello Tirouan,
We are sorry for the inconvenience caused. Our orders are prepared every morning and shipped the same day, generally the delivery time is very short.
The postal services handle the delivery of our sliders, we cannot deliver our packages ourselves. Delivery delays are beyond our control.
We always advise our customers to order with tracked mail, for more security and to have visibility of the entire shipment of the order.
See you soon!
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/01/2018
I am not satisfied, this is the second order I place, and despite the size chart it does not match, moreover I am delivered each time a different color than black!!!
REALLY NOT SATISFIED despite a fast delivery
Translated reviews
Response from clip-zip.com
Hello Nathalie,
We are sorry that the ordered items do not meet your expectations. Our boxes/sleeves were out of stock for the black color but we have now received this color, so we can deliver it to you without difficulty.
Regarding the exact size, have you already sent a photo of the zipper by email?
This will help us determine the model you need to buy. Almost all zippers are standard size, just like our products, so we should be able to find the one you need! Don't hesitate to contact us.
See you soon!
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/01/2018
Very disappointed, it is not compatible at all
Translated reviews
Response from clip-zip.com
Hello Xavier,
If the ordered slider is not compatible with the closure, it is probably just a size issue. You ordered a very small slider, we recently sent you another model, hoping it will suit you.
For your future orders and for any questions regarding the size of the slider, we advise you to call us with the exact measurements of the closure and if you can, send us a photo of it by email.
This will help us determine the item you need. We exchange or refund items ordered by mistake in size.
See you soon!
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/01/2018
I ordered while paying very close attention to the measurement... result it does not match.. Anyway an unnecessary expense
Translated reviews
Response from clip-zip.com
Hello,
Do not hesitate to contact customer service at this email address: [email protected], who can help you find the right cursor.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/01/2018
Cursor too large, the indicated measurements were not clear... I ordered a smaller one
Translated reviews
Response from clip-zip.com
Hello,
We try to provide all the necessary information on our website, we even put a reference card that can be printed and is in real size so that customers can orient themselves in their choice of cursor.
If despite everything the choice becomes complicated we always advise sending an email with a photo of the zipper to be repaired and the exact measurements of its teeth.
We hope to see you again soon for a new order!
Do not hesitate to contact us for any questions regarding the sliders or boxes/handles.
See you soon.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/12/2017
I only received part of the paid order, I left a message and received no response
Translated reviews
Response from clip-zip.com
Hello,
Were you able to reach customer service? Here is the email address [email protected], feel free to call us at 03.55.87.06.67.
Best regards,
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/12/2017
My order was a week late and the ordered item (size selected referring to the site's recommendations) did not match what I wanted.
Translated reviews
Response from clip-zip.com
Hello,
Were you able to request an exchange for the item that was not right? Don't hesitate to ask our customer service for advice, they can help you find the product you need.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2017
Out of 4 sliders purchased, only one works. I am very disappointed with your product and will never buy again, unless you manage to make your products work on my items...
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/12/2017
While I have not received my order despite various messages asking if it can be sent to another address
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/12/2017
Not enough information about the product, not enough details on the installation of the zipper. Result not used, returned in the lost delivery pouch 18€ I had not ordered the stop at the bottom of the coat. It's my fault. Too bad
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/12/2017
Still nothing received order placed more than two weeks ago....
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/01/2018
Unnecessary order
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/12/2017
The advice for measuring the slider size is incorrect, I followed the recommended steps point by point and it turns out that the slider is way too small. I am very disappointed
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/12/2017
received the item quickly and assembled according to the recommendations, but does not work better than the original! The slider is intact and the measurements are good. I am very disappointed, especially since I did not receive a response/support from the seller.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/12/2017
order not received, not serious
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/12/2017
Still haven't received my order
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/12/2017
not received the order to this day.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2017
Ergonomics to review as it is difficult to access the product list and understand how to choose the right item (e.g. zip size)
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/12/2017
Very very difficult to attach the pull tab!!! there is a point that hurts the finger
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/12/2017
I recommend it again hoping it will work better
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/11/2017
Delivery expected in 3 days max.... it took 10 days. I could not use the received product
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/11/2017
Ineffective
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/11/2017
To replace a casing or a sleeve in good conditions, the 'fabric' to which the sleeve or casing is attached must be in very good condition. However, when one wants to replace a casing or a sleeve, it is generally because it has partially torn off and therefore this part, the part of the fabric to which it was attached, is damaged. But in this case, the replacement does not really solve the problem.
Translated reviews
Response from clip-zip.com
In the case where the fabric is damaged, we advise you to reduce your mesh by removing one or two teeth from the bottom of your zipper in order to start from a clean base where the casing and its sleeve can be properly fixed.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/11/2017
Well-designed and educational site, but the instructions are not enough to get the product that will surely fit the defective zipper.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/11/2017
model received is too small for almost 15 euros
thank you
Translated reviews
Response from clip-zip.com
Hello,
You have 15 days after the date of your order to request an exchange, so don't hesitate.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/11/2017
not trusting the quality of the material sold too expensive complicated to retrieve
the invoice for the return
Translated reviews
Response from clip-zip.com
Hello,
The invoice is attached to your order confirmation email or can be retrieved from your customer account if you created one.
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Deutsch 