English 
F
Rating: 1 out of 5
Broken when opening.
Translated reviews
Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1 and 2 stars
Reset filtersY
Rating: 2 out of 5
I am a 'little' lost 01/24 Order I pay 8.95 (forgot the shipping payment accepted 01/28 I confirm forgot the shipping 02/03 You confirm my order canceled to reorder, What about the refund?? 02/04 Order shipped?? When I did not reorder!!!! Can you tell me where we stand please Thank you in advance
Translated reviews
Response from clip-zip.com
Hello, We are sincerely sorry for the confusion and the inconveniences caused regarding your order. We have just sent you an email to clarify the situation. Thank you for your understanding. The clip-zip team
L
Rating: 2 out of 5
Meh I bought the zippers as well as the sleeves and unfortunately despite the dimensions taken correctly it does not fit The zipper of the 2 jackets to be repaired is plastic so complicated
Translated reviews
Response from clip-zip.com
Hello, We are sorry to hear that our products did not meet your expectations. Please feel free to contact us directly so we can assist you better in your situation. Best regards. The clip-zip team
B
Rating: 2 out of 5
I had to place 2 orders and I still haven't found the zip I need. I give up. Best regards.
Translated reviews
Response from clip-zip.com
Hello, We are sorry to hear that you have not found the zip you needed despite your orders. Your experience is important to us. Please feel free to contact us so we can help you find a solution. Best regards. The clip-zip team
B
Rating: 1 out of 5
The bulbs do not work, useless purchase
Translated reviews
G
Rating: 2 out of 5
Fast delivery, serious packaging, the zip corresponds perfectly to the order but does not work. Too bad
Translated reviews
Response from clip-zip.com
Hello, Thank you for your feedback. We are sorry to hear that the zip does not work as expected. Your satisfaction is important to us, and we invite you to contact us directly to find a solution to this problem. Best regards. The clip-zip team
N
Rating: 1 out of 5
I still have not received my package
Translated reviews
Response from clip-zip.com
Hello, We are sorry to hear that you have not yet received your package, this issue being independent of our will. We have requested that it be resent to you. We invite you to leave us a new review when you have received it. Thank you for your understanding. The clip-zip team
C
Rating: 1 out of 5
I couldn't install it
Translated reviews
Response from clip-zip.com
Hello, We are sorry to hear that you encountered difficulties during the installation of our product. Your experience matters a lot to us and we would be happy to help you resolve this issue. Do not hesitate to contact us for assistance. Best regards. The clip-zip team
G
Rating: 1 out of 5
The product lasted 2 weeks
Translated reviews
Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable and helps us improve. Do not hesitate to contact us directly to discuss your situation. Best regards. The clip-zip team
E
Rating: 1 out of 5
Order still awaiting delivery for 1 month. Before asking for a review, you need to check the delivery status of the order.
Translated reviews
Response from clip-zip.com
Hello, We are sorry to hear that you have not yet received your package, this issue being independent of our will. We have requested that it be resent to you. We invite you to leave us a new review when you have received it. Thank you for your understanding. The clip-zip team
V
Rating: 1 out of 5
Unfortunately, I did not receive the slider within the promised time and I had to rush to the stores before my son's school trip departure, as the zipper of his down jacket was broken, down jacket open etc... I waited a long time for the slider which arrived after the week of the school trip. Moreover, if you order as a guest, it is impossible to have postal tracking, when you finally create the account there is no trace of the order, not practical for returns!! In short, a disaster all around for me, I have no opinion on the slider as I have not tried it.
Translated reviews
Response from clip-zip.com
Hello, We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it is to wait for an order, especially in such urgent circumstances. Please know that your feedback is valuable and will help us improve our services. Do not hesitate to contact us for any future assistance. Best regards. The clip-zip team
I
Rating: 2 out of 5
The sliders are expensive and do not fit the closures.
Translated reviews
Response from clip-zip.com
Hello, Thank you for taking the time to share your opinion. We are sorry to hear that the sliders did not meet your expectations. Please feel free to contact us directly to discuss your experience, we will be happy to help you. Best regards. The clip-zip team
B
Rating: 2 out of 5
The slider does not work well and the zipper opens right away after
Translated reviews
Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that the slider of your zipper does not work as expected. Your feedback is valuable and will help us improve our products. Please feel free to contact us to discuss your situation in more detail. Best regards. The clip-zip team
F
Rating: 1 out of 5
I took measurements three times carefully to avoid mistakes and the received slider is too small. Bad experience.
Translated reviews
Response from clip-zip.com
Hello, We are sorry to hear that the received slider does not meet your expectations despite your precautions. Your experience is important to us and we want to help you. Please feel free to contact us to discuss available options. Best regards. The clip-zip team
S
Rating: 1 out of 5
I just returned my item and I'm still waiting for the refund. Impossible to reach someone by phone.
Translated reviews
Response from clip-zip.com
Hello, We understand your frustration regarding the refund and the lack of phone contact. Please know that we are doing our best to resolve all requests as quickly as possible. Do not hesitate to contact us by email for personalized assistance. Best regards. The clip-zip team
A
Rating: 2 out of 5
When it works, it's good, but unfortunately very customer-unfriendly return conditions. I ordered a zipper for jeans, it works, and two of the smallest nylon zippers for two other pants. But they were still too big, or they do not close the zippers. I wanted to return them, but that can only be done in the unused package along with the third zipper and the tool. I would have to pay for the postage myself. Annoying.
Translated reviews
V
Rating: 1 out of 5
Never received.
Translated reviews
C
Rating: 1 out of 5
Order not delivered.
Translated reviews
J
Rating: 1 out of 5
The smallest size of clip was too big for my invisible zip which matched well with the template provided by the site.
Translated reviews
E
Rating: 2 out of 5
After asking for advice by email and phone, I ordered sleeve and box number 5 for a slider indicated 7 and it is therefore too small
Translated reviews
A
Rating: 2 out of 5
I thought I had the complete zippers for a coat that has a double zipper. So unnecessary purchase.
Translated reviews
J
Rating: 2 out of 5
Impossible to open! So not installed. Too bad
Translated reviews
S
Rating: 1 out of 5
Hello, I made a mistake on the zip, I filled out the return form asking if I could send photos of my broken clip because I can't find a match, and I haven't heard back from you.. I'm sorry.. Best regards
Translated reviews
K
Rating: 1 out of 5
I have not yet received the ordered product. You claim to have sent it on 13th January - two weeks ago!
Translated reviews
W
Rating: 2 out of 5
Not very durable
Translated reviews
S
Rating: 2 out of 5
Does not work and opens
Translated reviews
K
Rating: 1 out of 5
Bad!
Translated reviews
H
Rating: 1 out of 5
I bought a zipper, but unfortunately it was a bit too big. I had to return it and until today I have received no response and no money back. It's only about 10 euros, but it's pathetic not to be notified if the item has arrived and when I will get my money back.
Translated reviews
M
Rating: 1 out of 5
I never received the package nor a response from you informing me of the non-receipt of my order.
Translated reviews
G
Rating: 2 out of 5
The clip is not tight enough.
Translated reviews
A
Rating: 1 out of 5
I ordered the Clip & Zip closure twice, one was too big, the other too small. I returned both. Over 10 days have passed and I haven't heard anything. No message, no money.
Translated reviews
G
Rating: 1 out of 5
The item arrived broken and no one responded to my email
Translated reviews
I
Rating: 1 out of 5
After 19 days, my order still hasn't arrived. I usually order from China and my orders arrive much faster than yours. I am very disappointed.
Translated reviews
D
Rating: 2 out of 5
Although I followed the instructions given to determine the size of the item I was looking for, I ended up with a model that was too small. I am reluctant to place another order for fear of finding myself in this type of situation again. Too bad......
Translated reviews
B
Rating: 1 out of 5
I still haven't received anything
Translated reviews
R
Rating: 1 out of 5
I am very disappointed with clip-zip,
On the second time opening the zipper, it broke.
Very unfortunate that I spent money on this.
Translated reviews
On the second time opening the zipper, it broke.
Very unfortunate that I spent money on this.
J
Rating: 1 out of 5
Still haven't received my package.
Translated reviews
B
Rating: 1 out of 5
Impossible to open the slider, this product is a scam, the first is behind, order a useless product. This product is a beautiful trap, zero.
Translated reviews
A
Rating: 1 out of 5
I requested a return due to an order error, and I can't get a response from customer service on the procedure to follow.
Translated reviews
C
Rating: 1 out of 5
It's expensive and it doesn't work
Translated reviews