The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
The advice given for choosing the product turns out to be irrelevant, leading the customer to bitter disappointments.
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Response from clip-zip.com
Do not hesitate to consult our help page which offers you 3 solutions to find the right slider for your zipper:
https://www.boutique-zlideon.fr/content/7-comment-choisir-le-bon-curseur-pour-ma-fermeture-a-glissieres-defectueuse-
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/08/2016
the product sold worked for a day
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? It should be noted that if your zipper is completely damaged, it is obvious that the Zlideon slider will be of no use.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/12/2016
The first one ordered (4C) was too small. No need to return it, given the time lost going to the post office and the related costs. So I ordered a larger one (5C). I will skip the fact that to get one, I had to change color. Upon opening, the plastic tabs bent. Once opened, the slider had a bent appearance. No way to close it again. So, 20€ spent and a garment still unusable.
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2016
Very expensive! Very long delay due to stock shortage! We are asked to measure a closed zipper (unless we have to buy again, it means it is broken and therefore probably open!!!) Shipping costs are overpriced!
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Response from clip-zip.com
Thank you for your order. We are sorry for our stock shortages on certain products at the end of this year, we had more sales than expected. The prices of our products are in line with their quality. To help you with the use of your Zlideon slider, feel free to consult the page on our site: https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/12/2016
Due to a misestimation on my part, the model I ordered did not match. I sent an email to ask how to exchange it, but I never received a response. This is very regrettable as I left for a trip on December 31 for a duration of 2 months without being able to repair the zipper of my bag. 10.95 euros spent for NOTHING.
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Response from clip-zip.com
Please excuse us for this abnormal delay in responding to your request. I am forwarding your message to customer service.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/12/2016
I ordered brass color but received black. And the size is too small. Difficulty in taking measurements. After reading various blogs, the products are unconvincing.
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Response from clip-zip.com
We are sorry for this bad shopping experience. Have you thought about contacting our customer service due to the delivery error?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/12/2016
I paid send letter MAX I received my package in green letter and the cursor did not match the one ordered
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Response from clip-zip.com
We apologize for this delivery mode error, we offer you free shipping for your next order. Do not hesitate to contact our customer service to find the right cursor.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/03/2016
when you take the measurement on the zipper and the slider doesn't work, you can't give a good rating
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Response from clip-zip.com
Sorry for this bad shopping experience. Don't hesitate to contact our customer service for more information in choosing your Zlideon slider.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/05/2016
the product sold is not suitable
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? It should be noted that if your zipper is completely damaged, it is obvious that the Zlideon slider will be of no use.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/02/2016
At first, a very good idea. But then, I couldn't get it on! Was it the right model, I don't know because it's hard to get an idea to order the right model.
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Response from clip-zip.com
Check our page for more explanation: https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/03/2016
Nothing to say about the delivery and the sales service, however I couldn't install the zip.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/08/2016
not suitable for the closure
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/10/2016
The zips do not withstand their installation
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/08/2016
confusing. Does not allow finding the item that meets the need.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/11/2016
I am still waiting for a response to my request sent by email
Very disappointed
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Response from clip-zip.com
Hello, it may be that your email was filtered as spam or that it was forgotten by one of our customer service agents. Please excuse us, I suggest you renew your request by email ([email protected]) hoping to satisfy you as best as possible.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/06/2016
The material does not open and customer service does not respond
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Response from clip-zip.com
Have you thought about contacting our customer service by email [email protected] ?
Check our page for more explanation: https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2016
Does not provide customer service, does not respond to emails.
Useless
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Response from clip-zip.com
Hello, it may be that your email was filtered as spam or forgotten by one of our customer service agents. Please excuse us, I suggest you renew your request by email ([email protected]) hoping to satisfy you as best as possible.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/10/2016
I had to call to get news about my order, almost 15 days delay, plus the shipping cost is excessive, I do not recommend the site, buy elsewhere if you find the same item.
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Response from clip-zip.com
We had big surprises from La Poste twice this year, please excuse us for this delay, we are currently working on a new delivery method that is safer and cheaper for purchasing our products.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/10/2016
misinformed on the phone
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Response from clip-zip.com
Check our page for more explanation: https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/03/2016
Reluctant to fix your mistake.
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Response from clip-zip.com
Please excuse us, your comment is not understandable.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/09/2016
Dear and not listening. Product not suitable. An email sent and never any response.
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Response from clip-zip.com
Your comment surprises us, our priority being customer satisfaction we are very sorry that your requests have not been followed up.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/11/2016
Not great... absurd delivery time for just a closure slider!
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Response from clip-zip.com
Sorry for the delivery time, there may be delays with La Poste when processing our packages.
Thank you for your order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/03/2016
Very disappointed. The zlideon sliders do not work. Really dissatisfied because I ruined 2 beautiful coats. Even though the site refunded me for the sliders, I had to pay the shipping fee and I lost 2 brand coats. To be avoided...
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Response from clip-zip.com
It should be noted that we do not sell sliders but closure sliders. We are sorry for your bad experience.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/08/2016
Order received after a rather long wait. And I couldn't fix the zipper so useless purchase
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/11/2016
The idea is good and the delivery was fast but nothing to do, it doesn't work on my backpack. I had a lot of trouble clipping it to the base of the zipper and once I succeeded, it didn't hold.
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Response from clip-zip.com
It is very likely that the size of the slider was not correct. Have you thought about sending us your slider for an exchange?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/11/2016
More than 5 days to receive the product. The size of the pull tab is impossible to assess by measuring according to the data provided on the site.
The system does not work, great: practical to place but since it is a system based on the opening of the mechanism, after installation it opens all the time with a little force or resistance. 15 euros wasted.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/11/2016
Product not compliant
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? It should be noted that if your zipper is completely damaged, the Zlideon slider will obviously be of no use.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/11/2016
It did not work. I bought two sizes and neither worked
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? Please note that if your zipper is completely damaged, it is obvious that the Zlideon slider will be of no use.
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