The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
At first, the instructions for measuring the right zipper size seemed very helpful. Unfortunately, disappointment followed: Although the measured size was delivered, the replacement zipper did not fit the original zipper slider. Additionally, I found the return to a somewhat untrustworthy address in Saarbrücken problematic. I sent both parts back, but even after a week and a half, I have not received a refund of the purchase price. Overall, I am very disappointed and did not expect such difficulties. Very unfortunate.
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Sonja K.
Rating: 1 out of 5
following a purchase from 01/11/2025
I cannot evaluate the product because it was not delivered to me. Requests to customer service remain unanswered. I would not order there again. Ich kann das Produkt nicht bewerten, weil es mir nicht geliefert wurde. Nachfragen beim Kundenservice werden nicht beantwortet. Ich würde dort nicht wieder bestellen.
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Karine L.
Rating: 1 out of 5
following a purchase from 30/10/2025
The item does not work
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Edurne M.
Rating: 1 out of 5
following a purchase from 14/10/2025
Good day
I made the purchase (Cursor 3 (ref: 3B) color Black) on October 14, and I still have not received the order!!
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Oumelhaz R.
Rating: 1 out of 5
following a purchase from 25/10/2025
Not good quality,
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Uwe J.
Rating: 2 out of 5
following a purchase from 29/10/2025
Delivery top, but slider did not fit and was returned. Credit has not yet been issued.
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Éric L.
Rating: 1 out of 5
following a purchase from 30/10/2025
Could not get this slider on my chest zip of my windsurfing wetsuit...
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Daniel L.
Rating: 1 out of 5
following a purchase from 24/10/2025
Does not work.......
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Michel G.
Rating: 2 out of 5
following a purchase from 17/10/2025
1st defective item received.
After-sales service difficult to reach. Person not at all friendly on the phone.
Replacement item sent very late.
Tutorial could be improved (does not indicate at all that a click should be heard when opening the piece and that one must insist while holding the item very firmly with the plastic wedge).
The 2nd finally received works very well. Only positive point of this long experience.
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Bertrand G.
Rating: 1 out of 5
following a purchase from 23/10/2025
I had downloaded the template to determine the model to buy, quickly received the product, oh surprise, it does not work at all... After inserting the slider, clipping the whole, the system is dysfunctional, cannot engage both sides of the zipper... I do not understand why, the size is correct...
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable and we would like to better understand what happened. Please feel free to contact us directly so we can help you find a solution. Best regards. The clip-zip team
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Philippe B.
Rating: 2 out of 5
following a purchase from 05/10/2025
Fast delivery. Nothing to complain about on that side;
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Response from clip-zip.com
Hello, Thank you for taking the time to share your opinion. We are delighted that you appreciated the speed of delivery. If you encounter a problem with our products, please feel free to contact us by email to find a solution. Best regards. The clip-zip team
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Claude N.
Rating: 2 out of 5
following a purchase from 14/10/2025
I ordered a slider for repairing a nylon spiral zipper size 5 C and I received a size 5 slider (just that) too small. According to the template chart downloaded from your site, it seems to me that the slider sent (no. 5) is for metal or plastic zippers. I requested an exchange which is taking a long time to arrive........Otherwise, despite this incident, the delivery went well.
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Eric B.
Rating: 1 out of 5
following a purchase from 09/10/2025
My order has not yet been delivered, to this day !!!!!
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Patricia P.
Rating: 1 out of 5
following a purchase from 23/09/2025
fragile material... breaks right away....
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Anja H.
Rating: 2 out of 5
following a purchase from 26/09/2025
Perhaps I had bad luck but two times I ordered a zipper according to the measurements but both times it didn't work.
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Jean-Marc F.
Rating: 1 out of 5
following a purchase from 21/09/2025
Fast service but despite the right size it doesn't work properly....
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Veronique S.
Rating: 1 out of 5
following a purchase from 17/09/2025
A purchase for nothing I bought a new zip And then there you go
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Mélanie D.
Rating: 1 out of 5
following a purchase from 16/09/2025
Hello, I still have not received my order...
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Laurent P.
Rating: 1 out of 5
following a purchase from 05/09/2025
Hello, I give one star for several reasons, firstly I found the delivery relatively long, 1 week to receive a simple slider, I find that long. But the worst is that I installed the slider on my closure and it only worked once, since then it has been impossible to keep my closure closed while with the rest of the old slider it worked perfectly. So I really do not recommend this type of slider for repairing your closures.
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Rozica S.
Rating: 1 out of 5
following a purchase from 24/08/2025
The 2 zip clips I bought for 2 jackets do not work.. Products are useless.
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Response from clip-zip.com
Hello, We are sorry to hear that the zip clips you purchased did not meet your expectations. Your satisfaction is very important to us, and we encourage you to contact us directly so that we can find a solution. It is possible that you may need a different model for your closures, feel free to send us photos of your zip by email, and we will be happy to advise you. Thank you for your feedback, and we hope to improve your experience. The clip-zip.com team
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Valérie M.
Rating: 2 out of 5
following a purchase from 23/08/2025
Quite dissatisfied with the purchased slider. Installation ok, closure ok, but opening is a disaster it doesn't slide (maybe I installed it wrong). But that tip that digs into the finger is unbearable.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that you are having difficulties with the slider. The tip present is designed to block the slider so that it does not go down. The sliding should not be so difficult. It may be that the slider model is not quite suitable for your closure, or that the closure is worn out. In this second case, you can rub a solid soap on it. Please feel free to contact us by email if you need help with the repair. Best regards. The clip-zip.com team
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Miguel A.
Rating: 1 out of 5
following a purchase from 09/08/2025
As of today, I still have not received the order, placed on August 9
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Response from clip-zip.com
Hello, We apologize for this delivery issue. Please contact us by email and we will do our best to find a solution. Sincerely, The Clip&Zip team.
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Roland M.
Rating: 1 out of 5
following a purchase from 30/07/2025
The ordered item was delivered quickly - but does not work at all. Despite comparing the zipper sizes, the zip closure does not snap onto the zipper and does not open and close the closure. That was wasted money.
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Response from clip-zip.com
Good day, we regret this bad experience, but would like to point out that you can always contact customer service if you have problems. Exchanging a product is always possible if the received product is defective. Best regards, your Clip&Zip team.
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Bernd G.
Rating: 1 out of 5
following a purchase from 30/07/2025
Fast delivery, product defective, could not open at first, then broke when pressed. Too bad!
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Didier G.
Rating: 2 out of 5
following a purchase from 26/05/2025
What I received does not correspond to what I thought I had ordered. In the remarks, I specified an address where I wanted the package to be delivered and this was not taken into account.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to learn that your order did not meet your expectations. Please feel free to contact us by email if you wish to exchange or for anything else. Regarding the address, it should normally be entered directly in the 'Delivery Address' section. We sincerely apologize for this issue encountered. Best regards, The Clip-Zip team
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Carolin R.
Rating: 1 out of 5
following a purchase from 20/05/2025
The zipper replacement broke very quickly.
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Response from clip-zip.com
Good day, Thank you for taking the time to share your experiences with us. We apologize for the problem we had with our product. Please contact us by email so that customer service can assist you. Best regards, The clip-zip.com team
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Bernard D.
Rating: 2 out of 5
following a purchase from 21/05/2025
The material does not work with the closure. However, I checked the size and nature of the notches three times. Originally, it is a Norwegian garment.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. Please feel free to contact us by email for additional advice when faced with such a problem. Best regards, The clip-zip.com team
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Roland I.
Rating: 2 out of 5
following a purchase from 04/05/2025
Did not fit.
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Sylvie J.
Rating: 1 out of 5
following a purchase from 19/05/2025
Disappointed with poor quality, it breaks every time you have to pinch the sleeve and the tip, so it's impossible to repair the zipper and put my motorcycle jacket back on. I would have liked to have at least 2.
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Lhery E.
Rating: 1 out of 5
following a purchase from 13/05/2025
Bad quality, when trying to open it as indicated, the small red plate broke the zip too, super 12 euros in the trash. It would be good to receive it open, it would be simpler.
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Vise D.
Rating: 2 out of 5
following a purchase from 13/05/2025
No luxury delivery but the product doesn't work.
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Marie S.
Rating: 1 out of 5
following a purchase from 27/04/2025
Hello, I returned the first slider because it was too big, and I never received my new request. I called and sent messages but NOTHING.
I lost 8.95€
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Christophe G.
Rating: 2 out of 5
following a purchase from 10/05/2025
Disappointed with the quality of the item, the clip no longer tightens the zipper enough after a few uses and the whole thing no longer closes.
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Xavier B.
Rating: 1 out of 5
following a purchase from 24/04/2025
Difficult to evaluate the type and size, product thrown in the trash
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Nicolas M.
Rating: 1 out of 5
following a purchase from 04/05/2025
The zipper broke after two closures, please send me a new one!
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Response from clip-zip.com
Hello, We are sincerely sorry to learn that your zipper broke after such little use. Please contact us by email with your order reference and we will send you a functional slider as soon as possible. You will find the customer service information on our website. Best regards, The Clip-Zip team
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Claas H.
Rating: 1 out of 5
following a purchase from 04/05/2025
My return is simply not being answered.
Zippers don't work at all and the color is also wrong.
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Sylvia C.
Rating: 2 out of 5
following a purchase from 01/05/2025
I bought the clip to repair the zipper of a dog bike trailer. It worked at first, but after a week of use, the zipper is broken again and the clip no longer holds.
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Response from clip-zip.com
Hello, Thank you for sharing your experience with our clip. We are sorry to learn that its use did not meet your expectations and that the zipper of your trailer encountered problems. Contact us by email and we will make sure to find a solution to this encountered problem. Best regards, The Clip-Zip team
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Benoit J.
Rating: 1 out of 5
following a purchase from 09/04/2025
Well received, but does not work despite the right size and model for waterproof closure.
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Xavier B.
Rating: 2 out of 5
following a purchase from 20/04/2025
Good system but impossible to define the reference ... two orders for nothing
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Jean-Claude B.
Rating: 1 out of 5
following a purchase from 22/04/2025
The first zip I tried to install broke. The others do not work, despite having ordered the zips according to the dimensions of the zipper. Moreover, Clip-Zip is very expensive compared to the competition. In short, very disappointed.
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