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T
Rating: 1 out of 5
I have already sent you a letter that went unanswered that I had not received the item.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1 and 2 stars
Reset filtersG
Rating: 2 out of 5
For now I haven't managed to open the clip, I will contact the site.
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G
Rating: 2 out of 5
For now I haven't managed to open the clip, I will contact the site.
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G
Rating: 1 out of 5
The product to repair the zipper does not hold... disappointing!
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G
Rating: 1 out of 5
The product to repair the zipper does not hold... disappointing!
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T
Rating: 2 out of 5
Impossible to hold the tip and the closure box properly, even after 2 attempts. It really needs material that can be crimped correctly.
However, the purchased sliders are functional.
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However, the purchased sliders are functional.
T
Rating: 2 out of 5
Impossible to hold the tip and the closure box properly, even after 2 attempts. It really needs material that can be crimped correctly.
However, the purchased sliders are functional.
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However, the purchased sliders are functional.
J
Rating: 1 out of 5
Terrible, it doesn't work at all.
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J
Rating: 1 out of 5
Terrible, it doesn't work at all.
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O
Rating: 2 out of 5
In 2015, I managed to save a leather jacket... Now the product has changed, the bill is on me...
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O
Rating: 2 out of 5
In 2015, I managed to save a leather jacket... Now the product has changed, the bill is on me...
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F
Rating: 1 out of 5
I received a plastic bag containing only a small piece of red plastic. No zip in the bag! What a bad joke.. I called, left a message with no effect, also an email with no response. I am still waiting. Disappointing site, to be avoided.
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F
Rating: 1 out of 5
I received a plastic bag containing only a small piece of red plastic. No zip in the bag! What a bad joke.. I called, left a message with no effect, also an email with no response. I am still waiting. Disappointing site, to be avoided.
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A
Rating: 2 out of 5
Not suitable, yet I chose size XS for a metal zipper, but it is still too big for the pants, and no time to return the received product.
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Response from clip-zip.com
Hello, You can return the product for exchange, we will take it into account. Best regards,
A
Rating: 2 out of 5
Not suitable, yet I chose size XS for a metal zipper, but it is still too big for the pants, and no time to return the received product.
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Response from clip-zip.com
Hello, You can return the product for exchange, we will take it into account. Best regards,
A
Rating: 2 out of 5
As the exchange is not possible - absence of the part of the right size - I am still waiting for the return refund.
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A
Rating: 2 out of 5
As the exchange is not possible - absence of the part of the right size - I am still waiting for the return refund.
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A
Rating: 1 out of 5
Website with terrible shipping and after-sales service, I receive the survey and the order after having paid for it on August 1st, as of August 22nd I still haven't received it, and worst of all, I spent a week and a half trying to contact them by message and got no response, moreover, due to the delay I requested my right of withdrawal and it's like talking to a wall. I definitely do not recommend buying anything here because you don't know if it will arrive, but they charged from the first day.
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Response from clip-zip.com
Hello, Sorry for these inconveniences. We sent 2 times the shipping and it got back 2 times. We reported it to the French portal services and refunded your order. Have a nice day, Clip&Zip
A
Rating: 1 out of 5
Website with terrible shipping and after-sales service, I receive the survey and the order after having paid for it on August 1st, as of August 22nd I still haven't received it, and worst of all, I spent a week and a half trying to contact them by message and got no response, moreover, due to the delay I requested my right of withdrawal and it's like talking to a wall. I definitely do not recommend buying anything here because you don't know if it will arrive, but they charged from the first day.
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Response from clip-zip.com
Hello, Sorry for these inconveniences. We sent 2 times the shipping and it got back 2 times. We reported it to the French postal services and refunded your order. Have a nice day, Clip&Zip
A
Rating: 1 out of 5
I still haven't received my package
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Response from clip-zip.com
Hello, Sorry for our late response. Indeed, you chose the click & collect mode to pick up in store. Were you able to contact us to request a postal delivery instead?
A
Rating: 1 out of 5
I still haven't received my package
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Response from clip-zip.com
Hello, Sorry for our late response. Indeed, you chose the click & collect mode to pick up in store. Were you able to contact us to request a postal delivery instead?
A
Rating: 1 out of 5
The information on the product dimensions was not provided on the site, only vague information was given, 'for large jackets and for camping tent closures'.
We could have expected something substantial. But no, it was material for closures for maximum small vests.
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We could have expected something substantial. But no, it was material for closures for maximum small vests.
A
Rating: 1 out of 5
The information on the product dimensions was not provided on the site, only vague information was given, 'for large jackets and for camping tent closures'.
We could have expected something substantial. But no, it was material for closures for maximum small vests.
Translated reviews
We could have expected something substantial. But no, it was material for closures for maximum small vests.
A
Rating: 1 out of 5
I have not received this order but my bank account has been debited for its amount!!!! TO WHOM IT MAY CONCERN!
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A
Rating: 1 out of 5
I have not received this order but my bank account has been debited for its amount!!!! TO WHOM IT MAY CONCERN!
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A
Rating: 1 out of 5
Order not received to date
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A
Rating: 1 out of 5
Order not received to date
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A
Rating: 1 out of 5
Closure cart received quickly but the hinge broke during opening with the wedge.
So not satisfied this time
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So not satisfied this time
A
Rating: 1 out of 5
Closure cart received quickly but the hinge broke during opening with the wedge.
So not satisfied this time
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So not satisfied this time
A
Rating: 1 out of 5
The website is good. But the zipper I ordered to repair a zipper did not work. I opened it as described. But the clipping did not work. When I then took a pliers, it broke into two pieces. A shame for the money it cost.
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A
Rating: 1 out of 5
The website is good. But the zipper I ordered to repair a zipper did not work. I opened it as described. But the clipping did not work. When I then took a pliers, it broke into two pieces. A shame for the money it cost.
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A
Rating: 1 out of 5
Hello, I ordered on the site and although I took exactly the measurements requested to make my order none of the 3 ordered sliders fit on my softshell jackets. Money spent for nothing. I do not recommend this item at all.
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A
Rating: 1 out of 5
Hello, I ordered on the site and although I took exactly the measurements requested to make my order none of the 3 ordered sliders fit on my softshell jackets. Money spent for nothing. I do not recommend this item at all.
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A
Rating: 1 out of 5
Sorry, that doesn't work at all.
RE078408
Advertising with availability in Germany,
Back and forth with the address,
Reorder or wrong order, reorder then not possible, because the picture of the specific zipper is not enough, there must be a database etc.
Conclusion: Over 30.- wasted.
Translated reviews
RE078408
Advertising with availability in Germany,
Back and forth with the address,
Reorder or wrong order, reorder then not possible, because the picture of the specific zipper is not enough, there must be a database etc.
Conclusion: Over 30.- wasted.
A
Rating: 1 out of 5
Sorry, that doesn't work at all.
RE078408
Advertising with availability in Germany,
Back and forth with the address,
Reorder or wrong order, reorder then not possible, because the picture of the specific zipper is not enough, there must be a database etc.
Conclusion: Over 30.- wasted.
Translated reviews
RE078408
Advertising with availability in Germany,
Back and forth with the address,
Reorder or wrong order, reorder then not possible, because the picture of the specific zipper is not enough, there must be a database etc.
Conclusion: Over 30.- wasted.
A
Rating: 2 out of 5
The sticker does not stick well. And the zipper held for 5 openings of the bag. I am disappointed.
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A
Rating: 2 out of 5
The sticker does not stick well. And the zipper held for 5 openings of the bag. I am disappointed.
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A
Rating: 2 out of 5
I paid 30 euros for 2 clips 'size 5 and 8' to replace the clip of my zipper. In the end, the 8 was too big, it had to be removed, it broke!
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A
Rating: 2 out of 5
I paid 30 euros for 2 clips 'size 5 and 8' to replace the clip of my zipper. In the end, the 8 was too big, it had to be removed, it broke!
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A
Rating: 1 out of 5
Customer service nonexistent! The supposedly compatible product is not. I reported it via the contact form, still no response.
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