English 
M
Rating: 1 out of 5
Unfortunately not arrived and thus actually 1 star is too much
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1 and 4 stars
Reset filtersY
Rating: 1 out of 5
Never received the product
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Response from clip-zip.com
Hello, Our service contacted you by email on October 1, 2024, because your order was returned to us. We are forwarding this email so that we can find a solution to this delivery issue. Best regards, the Clip&Zip team
Y
Rating: 1 out of 5
Never received the product
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Response from clip-zip.com
Hello, Our service contacted you by email on October 1, 2024, because your order was returned to us. We are forwarding this email so that we can find a solution to this delivery issue. Best regards, the Clip&Zip team
T
Rating: 1 out of 5
I have already sent you a letter that went unanswered that I had not received the item.
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T
Rating: 1 out of 5
I have already sent you a letter that went unanswered that I had not received the item.
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G
Rating: 1 out of 5
The product to repair the zipper does not hold... disappointing!
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G
Rating: 1 out of 5
The product to repair the zipper does not hold... disappointing!
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F
Rating: 4 out of 5
Correct
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F
Rating: 4 out of 5
Correct
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A
Rating: 4 out of 5
Even if the system is not 100% effective, I managed to use it effectively
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A
Rating: 4 out of 5
Even if the system is not 100% effective, I managed to use it effectively
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K
Rating: 4 out of 5
I received my order quickly, however I will return it with a request for a refund because even though we printed the measurement guide, it does not fit ours.
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K
Rating: 4 out of 5
I received my order quickly, however I will return it with a request for a refund because even though we printed the measurement guide, it does not fit ours.
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N
Rating: 4 out of 5
Unfortunately, it didn't work but it's due to wear on the 'links' of the closure, it's a closure of a greenhouse that is a year old but oh well. I made a mistake the first time and thanks to the cardboard template I ordered the right size slider. Thank you for this ingenuity
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N
Rating: 4 out of 5
Unfortunately, it didn't work but it's due to wear on the 'links' of the closure, it's a closure of a greenhouse that is a year old but oh well. I made a mistake the first time and thanks to the cardboard template I ordered the right size slider. Thank you for this ingenuity
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J
Rating: 1 out of 5
Terrible, it doesn't work at all.
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J
Rating: 1 out of 5
Terrible, it doesn't work at all.
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D
Rating: 4 out of 5
Good help on the site to choose the slider. Easy to install the slider. Delicate use, sometimes the zipper doesn't close if you go too fast. You need to get the hang of it.
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D
Rating: 4 out of 5
Good help on the site to choose the slider. Easy to install the slider. Delicate use, sometimes the zipper doesn't close if you go too fast. You need to get the hang of it.
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M
Rating: 4 out of 5
Easy to order on the site, fast shipping but difficulties in linking the zipper and the good slider.
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M
Rating: 4 out of 5
Easy to order on the site, fast shipping but difficulties in linking the zipper and the good slider.
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N
Rating: 4 out of 5
Not very easy to choose the right size, the cardboard sent is better than the paper when printed. It didn't work, it was for a greenhouse. The zipper needs a more pinched slider if I may say so. Too bad, I will tinker something to try to put velcro. Anyway, thank you, it's clever.
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N
Rating: 4 out of 5
Not very easy to choose the right size, the cardboard sent is better than the paper when printed. It didn't work, it was for a greenhouse. The zipper needs a more pinched slider if I may say so. Too bad, I will tinker something to try to put velcro. Anyway, thank you, it's clever.
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F
Rating: 1 out of 5
I received a plastic bag containing only a small piece of red plastic. No zip in the bag! What a bad joke.. I called, left a message with no effect, also an email with no response. I am still waiting. Disappointing site, to be avoided.
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F
Rating: 1 out of 5
I received a plastic bag containing only a small piece of red plastic. No zip in the bag! What a bad joke.. I called, left a message with no effect, also an email with no response. I am still waiting. Disappointing site, to be avoided.
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A
Rating: 4 out of 5
What I ordered meets my needs, just need to verify the durability
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A
Rating: 4 out of 5
What I ordered meets my needs, just need to verify the durability
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I
Rating: 4 out of 5
Practical, it avoids changing the entire closure. Just need to take the right reference, not always simple
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I
Rating: 4 out of 5
Practical, it avoids changing the entire closure. Just need to take the right reference, not always simple
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
To start, this product is very practical, installs in a few moments. I do not yet know its durability over time.
Your website is user-friendly, but lacks speed between product selection and validation (in the cart for example)
I had a bit of trouble making the payment, I had to try several times, but it may be a problem with my bank.
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Your website is user-friendly, but lacks speed between product selection and validation (in the cart for example)
I had a bit of trouble making the payment, I had to try several times, but it may be a problem with my bank.
A
Rating: 4 out of 5
To start, this product is very practical, installs in a few moments. I do not yet know its durability over time.
Your website is user-friendly, but lacks speed between product selection and validation (in the cart for example)
I had a bit of trouble making the payment, I had to try several times, but it may be a problem with my bank.
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Your website is user-friendly, but lacks speed between product selection and validation (in the cart for example)
I had a bit of trouble making the payment, I had to try several times, but it may be a problem with my bank.
A
Rating: 4 out of 5
I received my order well, only downside, there was no small tool to open the zip as indicated in the user manual
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A
Rating: 4 out of 5
I received my order well, only downside, there was no small tool to open the zip as indicated in the user manual
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A
Rating: 1 out of 5
Website with terrible shipping and after-sales service, I receive the survey and the order after having paid for it on August 1st, as of August 22nd I still haven't received it, and worst of all, I spent a week and a half trying to contact them by message and got no response, moreover, due to the delay I requested my right of withdrawal and it's like talking to a wall. I definitely do not recommend buying anything here because you don't know if it will arrive, but they charged from the first day.
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Response from clip-zip.com
Hello, Sorry for these inconveniences. We sent 2 times the shipping and it got back 2 times. We reported it to the French portal services and refunded your order. Have a nice day, Clip&Zip
A
Rating: 1 out of 5
Website with terrible shipping and after-sales service, I receive the survey and the order after having paid for it on August 1st, as of August 22nd I still haven't received it, and worst of all, I spent a week and a half trying to contact them by message and got no response, moreover, due to the delay I requested my right of withdrawal and it's like talking to a wall. I definitely do not recommend buying anything here because you don't know if it will arrive, but they charged from the first day.
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Response from clip-zip.com
Hello, Sorry for these inconveniences. We sent 2 times the shipping and it got back 2 times. We reported it to the French postal services and refunded your order. Have a nice day, Clip&Zip
A
Rating: 1 out of 5
I still haven't received my package
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Response from clip-zip.com
Hello, Sorry for our late response. Indeed, you chose the click & collect mode to pick up in store. Were you able to contact us to request a postal delivery instead?
A
Rating: 1 out of 5
I still haven't received my package
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Response from clip-zip.com
Hello, Sorry for our late response. Indeed, you chose the click & collect mode to pick up in store. Were you able to contact us to request a postal delivery instead?
A
Rating: 4 out of 5
simple and effective
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