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Rating: 4 out of 5
Very good shipping. It was difficult to find the right size, I had to do it twice.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Try to see the models with more details as best as possible
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A
Rating: 4 out of 5
Try to see the models with more details as best as possible
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A
Rating: 4 out of 5
good, and responsive in case of shipping error
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A
Rating: 4 out of 5
good, and responsive in case of shipping error
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A
Rating: 1 out of 5
Customer service nonexistent! The supposedly compatible product is not. I reported it via the contact form, still no response.
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A
Rating: 1 out of 5
Customer service nonexistent! The supposedly compatible product is not. I reported it via the contact form, still no response.
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A
Rating: 4 out of 5
Excellent customer relationship but product choice not clear on the site tables, hence order and exchange.
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A
Rating: 4 out of 5
Excellent customer relationship but product choice not clear on the site tables, hence order and exchange.
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A
Rating: 4 out of 5
Great find on the internet to repair a zipper without having to unpick everything.
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A
Rating: 4 out of 5
Great find on the internet to repair a zipper without having to unpick everything.
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A
Rating: 4 out of 5
Quick registration and good responsiveness
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A
Rating: 4 out of 5
Quick registration and good responsiveness
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A
Rating: 4 out of 5
Quality product and well thought out.
Shipping costs quite high given the product
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Shipping costs quite high given the product
A
Rating: 4 out of 5
Quality product and well thought out.
Shipping costs quite high given the product
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Shipping costs quite high given the product
A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
A bit of difficulty accessing the sides
The sliders, otherwise a site with clear ergonomics and information.
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The sliders, otherwise a site with clear ergonomics and information.
A
Rating: 4 out of 5
A bit of difficulty accessing the sides
The sliders, otherwise a site with clear ergonomics and information.
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The sliders, otherwise a site with clear ergonomics and information.
A
Rating: 4 out of 5
Fast delivery, price okay, works.
Unfortunately not quite ideal for the zipper on the awning.
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Unfortunately not quite ideal for the zipper on the awning.
A
Rating: 4 out of 5
Fast delivery, price okay, works.
Unfortunately not quite ideal for the zipper on the awning.
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Unfortunately not quite ideal for the zipper on the awning.
A
Rating: 4 out of 5
Fast shipping, quality product, but a bit less than a few years ago (of 2 zips ordered, one broke during assembly and the small plastic tool is too fragile).
But it saves a jacket!
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But it saves a jacket!
A
Rating: 4 out of 5
Fast shipping, quality product, but a bit less than a few years ago (of 2 zips ordered, one broke during assembly and the small plastic tool is too fragile).
But it saves a jacket!
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But it saves a jacket!
A
Rating: 4 out of 5
GOOD
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A
Rating: 4 out of 5
GOOD
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A
Rating: 4 out of 5
Speed of delivery. Material perfectly suited
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A
Rating: 4 out of 5
Speed of delivery. Material perfectly suited
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A
Rating: 1 out of 5
Order not received and customer service does not respond to my emails...
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Response from clip-zip.com
Hello, I am confused, I did not see your emails, we will write to you to resend the order.
A
Rating: 1 out of 5
Order not received and customer service does not respond to my emails...
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Response from clip-zip.com
Hello, I am confused, I did not see your emails, we will write to you to resend the order.
A
Rating: 4 out of 5
Too bad the products are not indicated when they are out of stock!
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A
Rating: 4 out of 5
Too bad the products are not indicated when they are out of stock!
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A
Rating: 1 out of 5
No response to return request, didn't fit!
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A
Rating: 1 out of 5
No response to return request, didn't fit!
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A
Rating: 1 out of 5
The zipper did not fit, even though we measured exactly. My email to customer service was not answered. I then returned the zipper on time and have not received a credit to this day. I would gladly give no stars instead of one star.
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A
Rating: 1 out of 5
The zipper did not fit, even though we measured exactly. My email to customer service was not answered. I then returned the zipper on time and have not received a credit to this day. I would gladly give no stars instead of one star.
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A
Rating: 1 out of 5
Does not work - It's just as junk from China as the much cheaper versions that can be bought. Hands off. Emails go unanswered and a refund does not occur (unfortunately)!!!!!!
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A
Rating: 1 out of 5
Does not work - It's just as junk from China as the much cheaper versions that can be bought. Hands off. Emails go unanswered and a refund does not occur (unfortunately)!!!!!!
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A
Rating: 1 out of 5
Ordered correctly but delivered incorrectly!!!! Unfortunately, the delivered zipper does not fit as size 8A arrived, it cannot be clipped together due to the higher plastic teeth. It does not fit. The ordered zipper would have been 8B for plastic zippers!!! This is according to the selection in the order form and also the correct one according to the size chart. Upon request for a replacement delivery of the ordered zipper 8B, regardless of color, no response!!!
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