The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Order not received and customer service does not respond to my emails...
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Response from clip-zip.com
Hello, I am confused, I did not see your emails, we will write to you to resend the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2024
Too bad the products are not indicated when they are out of stock!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2024
Too bad the products are not indicated when they are out of stock!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/04/2024
No response to return request, didn't fit!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/04/2024
No response to return request, didn't fit!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/04/2024
The zipper did not fit, even though we measured exactly. My email to customer service was not answered. I then returned the zipper on time and have not received a credit to this day. I would gladly give no stars instead of one star.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/04/2024
The zipper did not fit, even though we measured exactly. My email to customer service was not answered. I then returned the zipper on time and have not received a credit to this day. I would gladly give no stars instead of one star.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/04/2024
Does not work - It's just as junk from China as the much cheaper versions that can be bought. Hands off. Emails go unanswered and a refund does not occur (unfortunately)!!!!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/04/2024
Does not work - It's just as junk from China as the much cheaper versions that can be bought. Hands off. Emails go unanswered and a refund does not occur (unfortunately)!!!!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/04/2024
Ordered correctly but delivered incorrectly!!!! Unfortunately, the delivered zipper does not fit as size 8A arrived, it cannot be clipped together due to the higher plastic teeth. It does not fit. The ordered zipper would have been 8B for plastic zippers!!! This is according to the selection in the order form and also the correct one according to the size chart. Upon request for a replacement delivery of the ordered zipper 8B, regardless of color, no response!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/04/2024
Ordered correctly but delivered incorrectly!!!! Unfortunately, the delivered zipper does not fit as size 8A arrived, it cannot be clipped together due to the higher plastic teeth. It does not fit. The ordered zipper would have been 8B for plastic zippers!!! This is according to the selection in the order form and also the correct one according to the size chart. Upon request for a replacement delivery of the ordered zipper 8B, regardless of color, no response!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/04/2024
After receiving the order, I discovered that the zipper was too large. I then returned it in its original packaging with a request to exchange it for a smaller zipper. Unfortunately, so far, I have not received any response to my return or my email. All attempts to call have also been in vain...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/04/2024
After receiving the order, I discovered that the zipper was too large. I then returned it in its original packaging with a request to exchange it for a smaller zipper. Unfortunately, so far, I have not received any response to my return or my email. All attempts to call have also been in vain...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2024
Unfortunately, I ordered the wrong zip, it was exchanged without any issues and easily, send back the zip, take new measurements, check and pay, and the new zip was already there, now everything fits.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2024
Unfortunately, I ordered the wrong zip, it was exchanged without any issues and easily, send back the zip, take new measurements, check and pay, and the new zip was already there, now everything fits.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2024
Order placed on April 18, on May 4 still nothing received. I was informed by phone that delivery by green letter rate could take 14 days.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2024
Order placed on April 18, on May 4 still nothing received. I was informed by phone that delivery by green letter rate could take 14 days.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2024
Took a bit longer than expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2024
Took a bit longer than expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2024
Good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2024
Good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2024
I ordered 2 times, no delivery problems and perfect packaging. Product satisfactory.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2024
I ordered 2 times, no delivery problems and perfect packaging. Product satisfactory.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/04/2024
Does not work at all
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Response from clip-zip.com
Hello, do not hesitate to contact us to find the right reference!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/04/2024
Does not work at all
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Response from clip-zip.com
Hello, do not hesitate to contact us to find the right reference!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2024
Between two sizes so it doesn't fit and the return costs as much as the product.... However, good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2024
Between two sizes so it doesn't fit and the return costs as much as the product.... However, good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2024
The zips seem to be of good quality, delivery is fast, I take away one star for customer service that never responded to my emails, phone call useless the person I spoke to could not help me choose the right size.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2024
The zips seem to be of good quality, delivery is fast, I take away one star for customer service that never responded to my emails, phone call useless the person I spoke to could not help me choose the right size.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/04/2024
Very disappointed with the merchandise, did not allow repair without changing the zipper.
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Response from clip-zip.com
Hello, our sliders are designed to avoid unpicking and re-sewing the zipper, however, what issue did you encounter? Please feel free to write to us or call us to resolve the problem!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/04/2024
Very disappointed with the merchandise, did not allow repair without changing the zipper.
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Response from clip-zip.com
Hello, our sliders are designed to avoid unpicking and re-sewing the zipper, however, what issue did you encounter? Please feel free to write to us or call us to resolve the problem!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/04/2024
Does not work with zipper for jeans.
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Response from clip-zip.com
Hello, which slider did you try for a fly?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/04/2024
Does not work with zipper for jeans.
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Response from clip-zip.com
Hello, which slider did you try for a fly?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2024
practical and quick sleeve system for the bottom of zippers I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2024
practical and quick sleeve system for the bottom of zippers I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2024
fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2024
fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/03/2024
Site pre-selecting a choice. Be very careful otherwise order error. This happened to me. 2 minutes after the order I sent an email that got lost in their spam. 5 days later, I was advised to refuse the letter. Done and since then no more response to my questions. Received, not received? Morality 13.88 € lost.
Disappointing customer service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/03/2024
Site pre-selecting a choice. Be very careful otherwise order error. This happened to me. 2 minutes after the order I sent an email that got lost in their spam. 5 days later, I was advised to refuse the letter. Done and since then no more response to my questions. Received, not received? Morality 13.88 € lost.
Disappointing customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2024
Very good site, however delivery a bit long
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