The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Ordered correctly but delivered incorrectly!!!! Unfortunately, the delivered zipper does not fit as size 8A arrived, it cannot be clipped together due to the higher plastic teeth. It does not fit. The ordered zipper would have been 8B for plastic zippers!!! This is according to the selection in the order form and also the correct one according to the size chart. Upon request for a replacement delivery of the ordered zipper 8B, regardless of color, no response!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/04/2024
After receiving the order, I discovered that the zipper was too large. I then returned it in its original packaging with a request to exchange it for a smaller zipper. Unfortunately, so far, I have not received any response to my return or my email. All attempts to call have also been in vain...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/04/2024
After receiving the order, I discovered that the zipper was too large. I then returned it in its original packaging with a request to exchange it for a smaller zipper. Unfortunately, so far, I have not received any response to my return or my email. All attempts to call have also been in vain...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2024
Unfortunately, I ordered the wrong zip, it was exchanged without any issues and easily, send back the zip, take new measurements, check and pay, and the new zip was already there, now everything fits.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2024
Unfortunately, I ordered the wrong zip, it was exchanged without any issues and easily, send back the zip, take new measurements, check and pay, and the new zip was already there, now everything fits.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2024
Order placed on April 18, on May 4 still nothing received. I was informed by phone that delivery by green letter rate could take 14 days.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2024
Order placed on April 18, on May 4 still nothing received. I was informed by phone that delivery by green letter rate could take 14 days.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2024
Took a bit longer than expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2024
Took a bit longer than expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2024
Good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2024
Good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2024
I ordered 2 times, no delivery problems and perfect packaging. Product satisfactory.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2024
I ordered 2 times, no delivery problems and perfect packaging. Product satisfactory.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/04/2024
Does not work at all
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Response from clip-zip.com
Hello, do not hesitate to contact us to find the right reference!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/04/2024
Does not work at all
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Response from clip-zip.com
Hello, do not hesitate to contact us to find the right reference!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2024
Between two sizes so it doesn't fit and the return costs as much as the product.... However, good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2024
Between two sizes so it doesn't fit and the return costs as much as the product.... However, good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2024
The zips seem to be of good quality, delivery is fast, I take away one star for customer service that never responded to my emails, phone call useless the person I spoke to could not help me choose the right size.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2024
The zips seem to be of good quality, delivery is fast, I take away one star for customer service that never responded to my emails, phone call useless the person I spoke to could not help me choose the right size.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/04/2024
Very disappointed with the merchandise, did not allow repair without changing the zipper.
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Response from clip-zip.com
Hello, our sliders are designed to avoid unpicking and re-sewing the zipper, however, what issue did you encounter? Please feel free to write to us or call us to resolve the problem!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/04/2024
Very disappointed with the merchandise, did not allow repair without changing the zipper.
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Response from clip-zip.com
Hello, our sliders are designed to avoid unpicking and re-sewing the zipper, however, what issue did you encounter? Please feel free to write to us or call us to resolve the problem!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/04/2024
Does not work with zipper for jeans.
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Response from clip-zip.com
Hello, which slider did you try for a fly?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/04/2024
Does not work with zipper for jeans.
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Response from clip-zip.com
Hello, which slider did you try for a fly?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2024
practical and quick sleeve system for the bottom of zippers I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2024
practical and quick sleeve system for the bottom of zippers I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2024
fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2024
fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/03/2024
Site pre-selecting a choice. Be very careful otherwise order error. This happened to me. 2 minutes after the order I sent an email that got lost in their spam. 5 days later, I was advised to refuse the letter. Done and since then no more response to my questions. Received, not received? Morality 13.88 € lost.
Disappointing customer service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/03/2024
Site pre-selecting a choice. Be very careful otherwise order error. This happened to me. 2 minutes after the order I sent an email that got lost in their spam. 5 days later, I was advised to refuse the letter. Done and since then no more response to my questions. Received, not received? Morality 13.88 € lost.
Disappointing customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2024
Very good site, however delivery a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2024
Very good site, however delivery a bit long
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/04/2024
Impossible to place the slider, I sent them back to you, yet the reference seems good.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/04/2024
Impossible to place the slider, I sent them back to you, yet the reference seems good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2024
Site is not very logical, but we manage
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2024
Site is not very logical, but we manage
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2024
Serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2024
Serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2024
easy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2024
easy
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/03/2024
The clip purchased broke during its use. Very sturdy as a product! Initially, the site seemed responsive on Messenger, asking me if I wanted a refund, an exchange, or another product, and then afterwards, no response to my emails, and zero refund
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