The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
When I wanted to open the clip, the plastic lever broke, I tried with a small screwdriver and there too a piece of the metal clip broke. Result I ordered a zipper that I will have to struggle to replace.
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Sylvie L.
Rating: 1 out of 5
following a purchase from 06/03/2026
Very bad product breaks quickly especially do not buy this product
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Chantal P.
Rating: 4 out of 5
following a purchase from 01/03/2026
Repair done on a handbag..I was a bit skeptical but it does the job (tested this morning) ..let's see in use if it's not too fragile, the 'stop' of the zipper being not accessible included in the leather.
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joel B.
Rating: 4 out of 5
following a purchase from 03/03/2026
Good
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CLEMENT B.
Rating: 1 out of 5
following a purchase from 19/02/2026
Does not work. This clip will quickly but does not close the zipper.
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Martine S.
Rating: 4 out of 5
following a purchase from 11/02/2026
The ZIPs were received on time. Sturdy, easy to install and in accordance with the advertisement.
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Philippe B.
Rating: 1 out of 5
following a purchase from 26/02/2026
easy access to the site, fast delivery, I saved a jacket thanks to the clipper
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Patrick D.
Rating: 4 out of 5
following a purchase from 25/02/2026
Very well done site, you can find what you are looking for, a lot of details. I had ordered a housing/sleeve set to avoid changing a zipper. I think the housing would be more effective if it had mini-claws, which means that when you crush it with a pliers, it goes through the fabric for better anchoring. In my case, since it was missing a bit of material at the bottom (due to the loss of the original housing), it was well pinched and held, but nothing held it against lateral effort (when bending down for example), and it simply
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Jonas Q.
Rating: 1 out of 5
following a purchase from 24/02/2026
The product was broken!
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FABRICE G.
Rating: 1 out of 5
following a purchase from 16/02/2026
2 bought does not work. a waste.
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SONNTAG J.
Rating: 1 out of 5
following a purchase from 23/02/2026
The product does not hold at all on the zippers!
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Sébastien H.
Rating: 1 out of 5
following a purchase from 14/02/2026
Disappointed, after ordering two sliders, the second one is still not the right one on the advice of customer service. Photos to support. I am abandoning this site
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Marcel R.
Rating: 4 out of 5
following a purchase from 18/02/2026
After the advice of a friend, I discovered the clip&zip site. The information is clear for an order. Thanks to clip & zip, I was able to repair beautiful garments abandoned because of the zipper. Thank you clip&zip
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Hélène Q.
Rating: 4 out of 5
following a purchase from 14/02/2026
It works
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françoise M.
Rating: 4 out of 5
following a purchase from 14/02/2026
Nothing to say but positive
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Pablo N.
Rating: 1 out of 5
following a purchase from 14/02/2026
It does not work. It opens itself when you pull up.
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Response from clip-zip.com
Hello, We are sorry to hear that you have encountered problems with our product. Your feedback is valuable and helps us improve our services. Please do not hesitate to contact us directly so that we can better understand the situation and provide you with a suitable solution. Best regards, The clip-zip team
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emmanuel B.
Rating: 1 out of 5
following a purchase from 19/02/2026
Size does not match the indications
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Response from clip-zip.com
Hello, We are sincerely sorry to hear that the size of your product does not meet your expectations. Please do not hesitate to contact us directly to discuss your issue, we will be happy to assist you. Best regards. The clip-zip team
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Audrey M.
Rating: 4 out of 5
following a purchase from 11/02/2026
Well explained for choosing the model of zip we need, I had a doubt so I took 2 different ones to be sure…
Only downside, the slider has a small point that I find annoying when using it, I don't quite understand its utility; maybe so that the tab of the slider stays flat
Otherwise very satisfied with my purchase, which allowed me to continue using a garment! Finally a solution to repair zips.
Very fast delivery.
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Denis C.
Rating: 4 out of 5
following a purchase from 27/01/2026
My clip seems unsuitable for my waterproof zipper. The slider forces and the zipper opens. A bit disappointed.
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Michael F.
Rating: 4 out of 5
following a purchase from 10/02/2026
Conforms, effective, functional, very simple installation, very fast shipping and easy reception. Top of the top. The only weak point is that the slider is pulled by a non-mobile fixing tab and not as easy as an original zipper and there is a point that when closing or opening the zip pricks the finger and it's not pleasant. You have to cut and file for a soft touch. Otherwise perfect. An improvement would be very pleasant for the future. Keep it up, it's great and not very expensive. That's why I only give 4 stars.
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FELIX M.
Rating: 1 out of 5
following a purchase from 12/02/2026
Broken when opening.
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Anne B.
Rating: 4 out of 5
following a purchase from 10/02/2026
I did not find the part I was looking for, but the service was top.
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Günter L.
Rating: 4 out of 5
following a purchase from 07/02/2026
everything ok
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Nathalie P.
Rating: 4 out of 5
following a purchase from 17/01/2026
The purchase on the website was straightforward
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Fabien L.
Rating: 4 out of 5
following a purchase from 02/02/2026
Undoubtedly very good for 'open' zips but I couldn't reset the system on a 'closed' zip of a backpack type (although it is supposed to be compatible). Easy and efficient return and refund, so purchase without risk. Thank you
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ben K.
Rating: 1 out of 5
following a purchase from 04/02/2026
The bulbs do not work, useless purchase
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Nicolas C.
Rating: 1 out of 5
following a purchase from 01/02/2026
I still have not received my package
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Response from clip-zip.com
Hello, We are sorry to hear that you have not yet received your package, this issue being independent of our will. We have requested that it be resent to you. We invite you to leave us a new review when you have received it. Thank you for your understanding. The clip-zip team
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Coralie B.
Rating: 1 out of 5
following a purchase from 28/01/2026
I couldn't install it
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Response from clip-zip.com
Hello, We are sorry to hear that you encountered difficulties during the installation of our product. Your experience matters a lot to us and we would be happy to help you resolve this issue. Do not hesitate to contact us for assistance. Best regards. The clip-zip team
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Grégoire P.
Rating: 1 out of 5
following a purchase from 13/01/2026
The product lasted 2 weeks
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable and helps us improve. Do not hesitate to contact us directly to discuss your situation. Best regards. The clip-zip team
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Elodie L.
Rating: 1 out of 5
following a purchase from 24/01/2026
Order still awaiting delivery for 1 month. Before asking for a review, you need to check the delivery status of the order.
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Response from clip-zip.com
Hello, We are sorry to hear that you have not yet received your package, this issue being independent of our will. We have requested that it be resent to you. We invite you to leave us a new review when you have received it. Thank you for your understanding. The clip-zip team
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Virginie T.
Rating: 1 out of 5
following a purchase from 26/01/2026
Unfortunately, I did not receive the slider within the promised time and I had to rush to the stores before my son's school trip departure, as the zipper of his down jacket was broken, down jacket open etc... I waited a long time for the slider which arrived after the week of the school trip. Moreover, if you order as a guest, it is impossible to have postal tracking, when you finally create the account there is no trace of the order, not practical for returns!! In short, a disaster all around for me, I have no opinion on the slider as I have not tried it.
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Response from clip-zip.com
Hello, We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it is to wait for an order, especially in such urgent circumstances. Please know that your feedback is valuable and will help us improve our services. Do not hesitate to contact us for any future assistance. Best regards. The clip-zip team
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Famille L.
Rating: 1 out of 5
following a purchase from 25/01/2026
I took measurements three times carefully to avoid mistakes and the received slider is too small. Bad experience.
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Response from clip-zip.com
Hello, We are sorry to hear that the received slider does not meet your expectations despite your precautions. Your experience is important to us and we want to help you. Please feel free to contact us to discuss available options. Best regards. The clip-zip team
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Alain V.
Rating: 4 out of 5
following a purchase from 02/01/2026
good
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Corinne M.
Rating: 4 out of 5
following a purchase from 24/12/2025
Impeccable delivery, perfect packaging, long wait of more than 15 days for delivery, too bad!
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jean-luc M.
Rating: 4 out of 5
following a purchase from 18/01/2026
Practical, easy to install, effective at the moment ... to see over time.
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Savina P.
Rating: 1 out of 5
following a purchase from 05/01/2026
I just returned my item and I'm still waiting for the refund. Impossible to reach someone by phone.
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Response from clip-zip.com
Hello, We understand your frustration regarding the refund and the lack of phone contact. Please know that we are doing our best to resolve all requests as quickly as possible. Do not hesitate to contact us by email for personalized assistance. Best regards. The clip-zip team
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Véronique B.
Rating: 1 out of 5
following a purchase from 19/01/2026
Never received.
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CLEMENT D.
Rating: 1 out of 5
following a purchase from 13/01/2026
Order not delivered.
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Gaëlle G.
Rating: 4 out of 5
following a purchase from 16/01/2026
The sliders fit perfectly on the slides. A time saver and the indications on the site help to find the right one every time.
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Jeanne B.
Rating: 1 out of 5
following a purchase from 18/01/2026
The smallest size of clip was too big for my invisible zip which matched well with the template provided by the site.
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