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A
Rating: 1 out of 5
The package has not yet arrived and the store is not taking care of me. Horrible, ignoring
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1 and 4 stars
Reset filtersA
Rating: 1 out of 5
I will try to trust you, I just ordered 2 sliders, if you are correct you could add 1 to replace the defective one received. Thank you in advance
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A
Rating: 4 out of 5
Product OK
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A
Rating: 1 out of 5
Missing part of the order. I will make a complaint about the stop sleeves that were not in the package
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A
Rating: 1 out of 5
Very disappointed
The clip broke on the first try!
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The clip broke on the first try!
A
Rating: 4 out of 5
Order received quickly and well packaged
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A
Rating: 4 out of 5
To see in the future.
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A
Rating: 1 out of 5
At the moment I click to pay, I realize that I did not select the right item... mea culpa. I immediately contact the seller via the site and explain my mistake. No response from the seller and of course the wrong item arrives a few days later... I return the item... but no news from the seller... nor my refund.
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A
Rating: 4 out of 5
Clear explanations for choosing the slider.
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A
Rating: 4 out of 5
It should specify the reference and size in the information provided on the site
To facilitate the choice for a buyer who does not have product expertise
It should document the shipped products by indicating the reference and size on a small label placed in the bag
Having made several successive purchases, I find myself with several bags and no longer know which is which
Thank you
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To facilitate the choice for a buyer who does not have product expertise
It should document the shipped products by indicating the reference and size on a small label placed in the bag
Having made several successive purchases, I find myself with several bags and no longer know which is which
Thank you
A
Rating: 4 out of 5
Navigation not always clear
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A
Rating: 1 out of 5
I am disappointed with my order, I barely tightened the sleeve which broke.
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A
Rating: 4 out of 5
Nothing to report, products received quickly and conforming to the order. Shipping costs are a bit high.
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A
Rating: 4 out of 5
Good product, meets my expectations, reasonable price.
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A
Rating: 1 out of 5
It didn't work and the clip broke in two.
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A
Rating: 4 out of 5
Order arrived very late
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A
Rating: 4 out of 5
Thank you
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
Clear site that explains how to choose your zip
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A
Rating: 4 out of 5
I am waiting for the delivery.
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A
Rating: 1 out of 5
Despite the good ratings of the requested product, it does not work at all.
Moreover, it is impossible to reach customer service by phone.
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Moreover, it is impossible to reach customer service by phone.
A
Rating: 4 out of 5
I left a voicemail, I never received a callback.... when you are a professional like me, it's not great. A bit disappointed.
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A
Rating: 4 out of 5
Delivery a bit long perhaps due to the post office.
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A
Rating: 4 out of 5
simple, effective service
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A
Rating: 1 out of 5
I received the ordered slider within a very short time. A lot of difficulty opening it, by the way, the plastic wedge provided is too light and broke. Once installed on the zipper, great difficulty maneuvering the zipper and then the slider broke in two.
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A
Rating: 4 out of 5
Fast delivery, colissimo without problem
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A
Rating: 4 out of 5
Well nothing to say.
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A
Rating: 4 out of 5
Satisfied with the site and the speed of delivery
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
The site provides good information, easy to order and correct delivery.
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A
Rating: 4 out of 5
Determining the size of the closure is complicated.
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A
Rating: 4 out of 5
Nothing to report
speed
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speed
A
Rating: 4 out of 5
After a first unfortunate experience, I renewed an order following the problem-free replacement of the sent part, which reassures me about the seriousness of the company.
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A
Rating: 1 out of 5
It has been four days since I placed my order and I have not received the product
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Response from clip-zip.com
Hello,
You clicked on the green letter shipping method, it was clearly specified that it could take up to 14 days, therefore the delay is not alarming.
Best regards,
You clicked on the green letter shipping method, it was clearly specified that it could take up to 14 days, therefore the delay is not alarming.
Best regards,
A
Rating: 4 out of 5
good, maybe more detail on the product!
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A
Rating: 1 out of 5
Never received
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Response from clip-zip.com
Hello,
This is not normal indeed, you can contact customer service to remedy this problem!
Have a nice day,
This is not normal indeed, you can contact customer service to remedy this problem!
Have a nice day,
A
Rating: 4 out of 5
Very practical but a bit expensive!
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A
Rating: 4 out of 5
Site OK
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A
Rating: 4 out of 5
Fast and compliant shipping
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A
Rating: 4 out of 5
Fast delivery and compliant product
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