English 
G
Rating: 4 out of 5
Very helpful online help
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1 and 4 stars
Reset filtersM
Rating: 4 out of 5
Quite clear. Easy to find what you are looking for.
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N
Rating: 4 out of 5
It lacks detail regarding the right size to take.
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S
Rating: 4 out of 5
Great, I'm advertising because it's a genius invention. Just the exchange conditions could be simpler, I didn't need it in the end so all the better. The customer service was very responsive.
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S
Rating: 1 out of 5
Hello, I made a mistake on the zip, I filled out the return form asking if I could send photos of my broken clip because I can't find a match, and I haven't heard back from you.. I'm sorry.. Best regards
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K
Rating: 1 out of 5
I have not yet received the ordered product. You claim to have sent it on 13th January - two weeks ago!
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M
Rating: 4 out of 5
No problem, received on time
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P
Rating: 4 out of 5
Clear site
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M
Rating: 4 out of 5
I am very satisfied with my purchase. I can finally wear my waxed jacket again. Slow delivery. Ordered on January 9, delivered on the 24th.
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S
Rating: 4 out of 5
Easy and quick, great solution for repairing pulls. Only downside, on a metal pull, the first one only lasted 2 years.
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J
Rating: 4 out of 5
No problem regarding the site.
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A
Rating: 4 out of 5
Good product but the price is still high.
Too bad the quality-price ratio is not better.
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Too bad the quality-price ratio is not better.
M
Rating: 4 out of 5
The delivery was correctly delivered.
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K
Rating: 1 out of 5
Bad!
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H
Rating: 1 out of 5
I bought a zipper, but unfortunately it was a bit too big. I had to return it and until today I have received no response and no money back. It's only about 10 euros, but it's pathetic not to be notified if the item has arrived and when I will get my money back.
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J
Rating: 4 out of 5
Very good except, perhaps, a slightly high price.
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M
Rating: 1 out of 5
I never received the package nor a response from you informing me of the non-receipt of my order.
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M
Rating: 4 out of 5
Good but missing tracking information for the package
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G
Rating: 4 out of 5
Very clever, well-thought-out slider. The only small difficulty is clearing the area of the stop box.
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A
Rating: 1 out of 5
I ordered the Clip & Zip closure twice, one was too big, the other too small. I returned both. Over 10 days have passed and I haven't heard anything. No message, no money.
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G
Rating: 1 out of 5
The item arrived broken and no one responded to my email
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I
Rating: 1 out of 5
After 19 days, my order still hasn't arrived. I usually order from China and my orders arrive much faster than yours. I am very disappointed.
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B
Rating: 1 out of 5
I still haven't received anything
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M
Rating: 4 out of 5
The site is clear, it allows you not to make mistakes in the choice. I appreciated the video which is reassuring for the installation of the new zip.
However, I regret that you do not offer zips for reversible jackets, which is what I needed.
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However, I regret that you do not offer zips for reversible jackets, which is what I needed.
J
Rating: 4 out of 5
Quite a complete site to place an order.
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R
Rating: 1 out of 5
I am very disappointed with clip-zip,
On the second time opening the zipper, it broke.
Very unfortunate that I spent money on this.
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On the second time opening the zipper, it broke.
Very unfortunate that I spent money on this.
J
Rating: 1 out of 5
Still haven't received my package.
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B
Rating: 1 out of 5
Impossible to open the slider, this product is a scam, the first is behind, order a useless product. This product is a beautiful trap, zero.
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F
Rating: 4 out of 5
Well suited for the 'main' closures, which open completely and separate in two; not at all for small types like jacket pockets.
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C
Rating: 4 out of 5
Great, closure replaced. However, it does not lock enough when it is closed.
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A
Rating: 1 out of 5
I requested a return due to an order error, and I can't get a response from customer service on the procedure to follow.
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C
Rating: 1 out of 5
It's expensive and it doesn't work
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B
Rating: 4 out of 5
Very good
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F
Rating: 4 out of 5
Slider is very good
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B
Rating: 1 out of 5
Unnecessary purchase. The zipper slider does not work.
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S
Rating: 1 out of 5
No possibility of exchange in case of order error, just refunds and you have to reorder again. However, they only partially refund without justification, you have to claim to finally get a full refund. Not simple and not correct.
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N
Rating: 1 out of 5
I bought two clip&zip pull tabs, the first one broke when I tried to open it to attach it to my jacket, the second one I managed to attach but after a few uses my zipper wouldn't close again, and the pull tab got stuck on the wrong side... so I had to reopen it to reattach it and since then it doesn't work at all (it doesn't close enough and ended up disassembling itself...). I also contacted customer service after the first broken piece and 3 weeks later and a follow-up, I still have no new piece or news at all.
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J
Rating: 4 out of 5
Very good
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D
Rating: 4 out of 5
Hello, very satisfied with the technology. I was able to save a jacket that I cared about. However, it is a pity that you cannot change the look of the pull tab which is very ugly. Perhaps consider as an option pull tabs that clip onto the existing one.
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F
Rating: 4 out of 5
Works very well and my ski jacket is usable again (Eider wanted 100€ to change everything). One little star less because the slider has a small spike that is not pleasant and pokes a bit.
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