Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1 and 4 stars

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Yannick D.
Rating: 1 out of 5
following a purchase from 20/12/2025
Good evening, I still haven't received my order.
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Eric A.
Rating: 4 out of 5
following a purchase from 04/12/2025
Good site with clear indications regarding the choice of these closures
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Sophie GENTES S.
Rating: 4 out of 5
following a purchase from 12/12/2025
explanatory quite effective for searching for the right item
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Elodie M.
Rating: 4 out of 5
following a purchase from 15/12/2025
The product met my expectations but 10 bucks for plastic is still expensive paid
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Myriam F.
Rating: 4 out of 5
following a purchase from 13/12/2025
I did not receive my order, I sent an email, I did not get a response. I am waiting
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Franck C.
Rating: 4 out of 5
following a purchase from 13/12/2025
Fast delivery and product as described. I only gave 4 stars because I find it too short and it hurts the finger due to its locking system.
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Alfonso M.
Rating: 1 out of 5
following a purchase from 17/12/2025
I have not received the order
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Eduardo M.
Rating: 4 out of 5
following a purchase from 13/12/2025
It has all been easy and fast. Regards
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Jacques G.
Rating: 1 out of 5
following a purchase from 12/12/2025
Very disappointing. Because the slider being put on, it cannot close the zipper. Yet I ordered and received the right size?
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Philippe E.
Rating: 1 out of 5
following a purchase from 09/12/2025
Despite the reference prose on my broken zip, the purchased zip does not fit and breaks when trying to install it. Refund refused. Disappointed
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Philippe F.
Rating: 1 out of 5
following a purchase from 09/12/2025
I used it correctly only once .... now the zipper doesn't work anymore ... very very disappointed to have spent more than 12 € for this result
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Nadine M.
Rating: 1 out of 5
following a purchase from 20/11/2025
I bought a slider 8, it didn't work on my client's garment
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Martine L.
Rating: 4 out of 5
following a purchase from 10/12/2025
Very satisfied with my purchase
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willy C.
Rating: 4 out of 5
following a purchase from 08/12/2025
PRACTICAL
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Susan Karen D.
Rating: 4 out of 5
following a purchase from 08/12/2025
The clip-zip works well, but it was difficult to remove the old one. I find you should be more precise about what kind of tweezers to use: show a larger photo on your site.
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beatrice M.
Rating: 1 out of 5
following a purchase from 06/12/2025
this is not the right one
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Devianee S.
Rating: 4 out of 5
following a purchase from 02/12/2025
Immediate refund and recommended item, received quickly
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MARTIAL D.
Rating: 1 out of 5
following a purchase from 03/12/2025
The after-sales service is non-existent.
After a phone call and two emails, I am still waiting for a concrete response.
Yet my phone contact gave me the impression that my request had been taken into account.
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Response from clip-zip.com
Hello, We are sorry that your experience with our after-sales service was not good. We have checked and your request has normally been taken into account, with the resending of a new product. Best regards. The clip-zip team
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Catherine C.
Rating: 1 out of 5
following a purchase from 02/12/2025
Impossible to install in a durable way
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that you encountered difficulties with our products. Your feedback is valuable and we would like to understand more about what may have happened to help you better. Please feel free to contact us directly. Best regards. The clip-zip team
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FRANCK B.
Rating: 1 out of 5
following a purchase from 05/12/2025
Hello, clip placed on a Levis jeans, and well it doesn't work!!!!!!
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Nicolas D.
Rating: 4 out of 5
following a purchase from 03/12/2025
very good idea
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Michel M.
Rating: 1 out of 5
following a purchase from 01/12/2025
30 seconds broken!
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Response from clip-zip.com
Hello, We are sorry to hear that your product encountered a problem so quickly. Your satisfaction is our priority and we thank you for sharing your experience. Customer service has offered you a replacement solution, please feel free to get back to us to find a solution. Best regards. The clip-zip team
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nathalie P.
Rating: 1 out of 5
following a purchase from 28/11/2025
Not the right size and difficulties in returning for a refund
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Response from clip-zip.com
Hello, We are truly sorry to hear that you encountered difficulties with the size of your item and the return process. Your feedback is valuable, and we take it into account to improve our services. Please feel free to contact our team to assist you with your return process. Best regards. The clip-zip team
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jacques B.
Rating: 4 out of 5
following a purchase from 28/11/2025
Nothing to report
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JOELLE S.
Rating: 4 out of 5
following a purchase from 08/09/2025
Interesting
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Jean-Claude J.
Rating: 4 out of 5
following a purchase from 14/11/2025
Slider changed in 5
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Dominique P.
Rating: 1 out of 5
following a purchase from 25/11/2025
Impossible to choose the right size after 2 attempts I gave up
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our sizes has not been satisfactory. Please feel free to contact us to discuss your issue and find a solution that will suit you better. Thank you for your feedback. The clip-zip team
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Chantal D.
Rating: 1 out of 5
following a purchase from 22/11/2025
The ordered sleeve was of poor quality and broke when it was crimped.
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Response from clip-zip.com
Hello, We are sincerely sorry to hear that you encountered a problem with the sleeve you ordered. Your feedback is very important to us, and we want to improve. If you would like to discuss your experience or find a solution together, please feel free to contact us. Best regards. The clip-zip team
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michel V.
Rating: 4 out of 5
following a purchase from 24/11/2025
My order meets my expectations
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Jeremy R.
Rating: 4 out of 5
following a purchase from 19/11/2025
Apart from a delivery problem by the post, as usual, it seems to be working well for now
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Magdalena H.
Rating: 4 out of 5
following a purchase from 03/11/2025
The site is okay, the delivery time is short.
The French request for feedback is not optimal. The order was executed in German.
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Vincent D.
Rating: 4 out of 5
following a purchase from 02/11/2025
Fast and efficient
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David D.
Rating: 1 out of 5
following a purchase from 20/11/2025
It didn't hold despite following the installation instructions
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable to us in order to improve the quality of our items. Please feel free to contact us directly to discuss your situation. Best regards. The clip-zip team
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Thilo M.
Rating: 4 out of 5
following a purchase from 19/11/2025
This clipper that I received as a goodwill gesture fit better than the previous one which didn't work at all. The optimal one was the one I received in 2024. In conclusion, both that I received in 2025 are not as good as the one from 2024.
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marc B.
Rating: 4 out of 5
following a purchase from 19/11/2025
Repair done, but difficult. The measurement I took led me to a size that turned out to be too big. I returned it, and I was fully refunded, then I ordered the smaller size. This dimension worked but was difficult to mount because it is tight. For an instrument cover.
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Tatjana M.
Rating: 1 out of 5
following a purchase from 29/10/2025
I am disappointed
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Marie-Dominique D.
Rating: 1 out of 5
following a purchase from 01/11/2025
Impossible to install on a sports bag unless you undo the seams which will be impossible to redo.
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Eric S.
Rating: 1 out of 5
following a purchase from 17/11/2025
very poor quality product breaks during setup
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Nicole B.
Rating: 1 out of 5
following a purchase from 17/11/2025
Not satisfied, impossible to repair the zipper of my coat. The parts were difficult to set up and then pinch. nothing held and finally after several attempts they broke. I do not recommend
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nicolas B.
Rating: 4 out of 5
following a purchase from 16/11/2025
Ease of setup, a bit expensive though.
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