The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
fast and careful shipping
but I ordered two sliders for a spiral closure of a bag and neither of them work. the slider moves but the closure does not close.
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Response from clip-zip.com
Hello,
We invite you to request an exchange from customer service: [email protected]
You can attach photos of the closures you wish to repair to receive help in choosing the right slider.
It may also be a manufacturing error of the product, if that is the case a replacement will be made free of charge.
Do not hesitate to contact us if needed.
The Zlideon Group.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2018
Concise and effective
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2018
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2018
effective and practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2018
The site itself is perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2018
I haven't tried the product yet, but the delivery is really very fast and the explanations on the site are very clear..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2018
Perfect, conforms to my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2018
good site and no problem getting informed advice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2018
Serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2018
Slider ordered and received within three days. Not knowing which slider to choose, I asked for advice by email by sending a photo and the response was very quick. The installation of the slider is very simple and fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2018
the size evaluation is not the easiest
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2018
site full of ideas, to consult
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2018
easy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2018
.....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2018
Clearly serious. Fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2018
Serious... Although it seemed to start off half well at first since just as I received the payment confirmation, another email arrived to inform me of a stock shortage, but the wait was not as long as that... (Fortunately I had another jacket to help me out)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2018
Good advice for choosing the elements, received on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2018
Order received quickly. And I find the ZIPs very practical. But I regret that there is not more information on the site to start the ZIPs that suit us. The dimensions given did not speak to me. It would be good to suggest on the site which closure the ZIP is for. (size, jacket, or vest, or pouch....)
Thank you
Very good site
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2018
Fast and efficient, to recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2018
Good explanation for choosing the necessary parts for repairing a zipper
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2018
No problem with the store but the material is too fragile
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2018
The site is well done. I think it just needs a bit more examples for repairs. Not detailed enough for beginners...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2018
Very clear explanations.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/03/2018
I ordered 6 and only received 2.
Moreover, it does not work. Very disappointed :(
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Response from clip-zip.com
Hello,
This is not normal, do not hesitate to contact customer service to resolve the issue: [email protected]
Best regards,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2018
Site without problems
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/03/2018
The instructions for choosing the sliders are wrong. TO BE REVIEWED. I ordered 2 sliders for 2 different closure models and both are too small. Very disappointed, even though I had previously sent an email to indicate an inconsistency.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2018
deadlines respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2018
fast and efficient service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/03/2018
I am not going to rate the site while the product disappoints me
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Response from clip-zip.com
Hello,
What problem did you encounter with our product?
Do not hesitate to inform customer service at this email address: [email protected]
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2018
It works very well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2018
Fast and serious.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2018
Speed of delivery
When will the opening of the Champenoux store?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2018
Correct delivery, product very well described.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2018
I easily found what I wanted and also very fast delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/03/2018
Does not work because it only slides very difficultly. And at the point where the zipper unhooked, it is the same with this Zlideon slider. For me, a useless purchase.
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Response from clip-zip.com
Hello Alix,
Our sliders can repair zippers that are not damaged and whose teeth are still in very good condition (good condition in general too). If your zipper was already damaged from the start, it is normal that the slider could not work.
In this case, you can request a refund for your item, here is the procedure to follow:
https://www.boutique-zlideon.fr/content/11-retourner-un-produit
See you soon!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2018
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2018
difficult to estimate the size of the slider
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Response from clip-zip.com
Hello Patricia,
For your next orders, please note that it is possible to download our reference card in actual sizes, here is the link:
https://www.boutique-zlideon.fr/content/10-carte-des-references-choisir-son-curseur-zlideon-en-toute-simplicite-
This should help you in choosing the slider, if you still have some doubts, send photos of your closure by email: [email protected] We will help you find the slider you need.
See you soon!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
The site is good. Only the ordered product is at fault
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2018
THE SITE IS GOOD BUT IT'S DIFFICULT TO DETERMINE THE RIGHT SLIDER
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