Customer reviews of clip-zip.com

9,1 /10

Based on 13 109 published reviews

5 10k 77% 4 1 681 13% 3 569 4% 2 290 2% 1 538 4%

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1 and 4 stars

Reset filters

Acheteur Vérifié

Published on 29/10/2017 à 20h53 following a purchase from 24/10/2017

Clear and easy to use

Translated reviews

Acheteur Vérifié

Published on 29/10/2017 à 16h10 following a purchase from 24/10/2017

clear and well-made site

Translated reviews

Acheteur Vérifié

Published on 28/10/2017 à 17h40 following a purchase from 23/10/2017

The ordered item does not work.

Translated reviews

Acheteur Vérifié

Published on 23/10/2017 à 15h56 following a purchase from 17/10/2017

Ultra fast delivery.
The choice of the slider is facilitated with the printable grid.

Translated reviews

Acheteur Vérifié

Published on 22/10/2017 à 12h12 following a purchase from 17/10/2017

Good and easy

Translated reviews

Acheteur Vérifié

Published on 22/10/2017 à 11h47 following a purchase from 15/10/2017

Well documented, easy to understand and choose

Translated reviews

Acheteur Vérifié

Published on 17/10/2017 à 12h06 following a purchase from 12/10/2017

I receive a button that does not match, despite photos and advice requests, assurance on the choice. I am referred to a refund/exchange request that is untraceable since I did not create a user account before the order (direct order). And finally, as always, a request for a rating (review) on the service even before I have resolved the problem.

Translated reviews

Response from clip-zip.com Published on 17/10/2017

Hello, According to the measurements you gave me by email, it was the corresponding slider, I am sorry for the misunderstanding. Thank you for your feedback which will help improve our services. Customer Service

Acheteur Vérifié

Published on 14/10/2017 à 22h08 following a purchase from 07/10/2017

*****

Translated reviews

Acheteur Vérifié

Published on 10/10/2017 à 12h41 following a purchase from 05/09/2017

Secure payment, fast delivery

Translated reviews

Acheteur Vérifié

Published on 09/10/2017 à 07h58 following a purchase from 26/09/2017

Perfect, very responsive

Translated reviews

Acheteur Vérifié

Published on 08/10/2017 à 23h47 following a purchase from 03/10/2017

Nothing to report except that it's not easy to measure an open closure without a slider.

Translated reviews

Acheteur Vérifié

Published on 08/10/2017 à 22h48 following a purchase from 02/10/2017

Not compatible with short pull tab end ...

Translated reviews

Acheteur Vérifié

Published on 08/10/2017 à 15h47 following a purchase from 01/10/2017

Professional

Translated reviews

Acheteur Vérifié

Published on 08/10/2017 à 12h07 following a purchase from 03/10/2017

No response to my product return request. Customer service does not follow up

Translated reviews

Response from clip-zip.com Published on 12/10/2017

Did you contact customer service by email? This is more convenient for them to explain the steps to follow for a return request.

Acheteur Vérifié

Published on 07/10/2017 à 09h29 following a purchase from 01/10/2017

Translated reviews

Acheteur Vérifié

Published on 02/10/2017 à 23h13 following a purchase from 19/09/2017

The site is clear and fast, but choosing the right slider with certainty is not easy.

Translated reviews

Acheteur Vérifié

Published on 01/10/2017 à 11h27 following a purchase from 22/09/2017

not precise enough for measurement assistance

Translated reviews

Response from clip-zip.com Published on 04/10/2017

For this, we have put a printable reference card on our store to facilitate the choice of the right slider by comparing it with your broken zipper. You can find this card at this link: https://www.boutique-zlideon.fr/content/10-carte-des-references-choisir-son-curseur-zlideon-en-toute-simplicite-

Acheteur Vérifié

Published on 30/09/2017 à 22h13 following a purchase from 22/09/2017

Apparently good.

Translated reviews

Acheteur Vérifié

Published on 30/09/2017 à 18h36 following a purchase from 20/09/2017

very satisfied

Translated reviews

Acheteur Vérifié

Published on 30/09/2017 à 12h08 following a purchase from 23/09/2017

Average slider, but the sleeve does not match.

Translated reviews

Acheteur Vérifié

Published on 28/09/2017 à 14h39 following a purchase from 14/09/2017

2 weeks to receive my order, which is not exactly express delivery! However, the products are really very good and the system is revolutionary!!! Easy to install, in a few minutes my jacket looks like new :)

Translated reviews

Acheteur Vérifié

Published on 24/09/2017 à 13h13 following a purchase from 18/09/2017

Satisfied with my order, received quickly and as expected.

Translated reviews

Acheteur Vérifié

Published on 20/09/2017 à 12h48 following a purchase from 25/08/2017

1st order not received, the site made a second shipment. The product is not suitable, request for exchange remains unanswered to this day.

Translated reviews

Response from clip-zip.com Published on 25/09/2017

Hello,
Have you contacted customer service? An exchange is certainly possible
Best regards,

Acheteur Vérifié

Published on 19/09/2017 à 20h04 following a purchase from 14/09/2017

I wanted size xl (11 mm wide) I received the smallest. I do not remember that it asked for the width online. The one I received is useless to me.

Translated reviews

Response from clip-zip.com Published on 25/09/2017

Hello,
Yes, the references are different depending on the widths..
Have you contacted customer service to proceed with an exchange?
Best regards.

Acheteur Vérifié

Published on 19/09/2017 à 12h50 following a purchase from 14/09/2017

we are still waiting for the delivery

Translated reviews

Response from clip-zip.com Published on 25/09/2017

Hello,
Have you informed customer service that you have not received your package? Sometimes there are errors with the carrier, so do not hesitate to let us know in order to send you a second shipment.
Best regards.

Acheteur Vérifié

Published on 16/09/2017 à 04h49 following a purchase from 09/09/2017

trustworthy site

Translated reviews

Acheteur Vérifié

Published on 15/09/2017 à 18h12 following a purchase from 06/09/2017

very clear

Translated reviews

Acheteur Vérifié

Published on 10/09/2017 à 12h37 following a purchase from 05/09/2017

I have a bit of trouble putting the Zlideon on but it works really well! But I still feel like it remains fragile....

Translated reviews

Acheteur Vérifié

Published on 09/09/2017 à 20h14 following a purchase from 22/08/2017

correct use

Translated reviews

Acheteur Vérifié

Published on 09/09/2017 à 15h20 following a purchase from 01/09/2017

No issues

Translated reviews

Acheteur Vérifié

Published on 09/09/2017 à 09h39 following a purchase from 26/08/2017

Easy to find what you are looking for!

Translated reviews

Acheteur Vérifié

Published on 07/09/2017 à 21h39 following a purchase from 31/08/2017

good

Translated reviews

Acheteur Vérifié

Published on 05/09/2017 à 09h13 following a purchase from 14/08/2017

It was for a skirt zipper, impossible to assemble!

Translated reviews

Response from clip-zip.com Published on 05/09/2017

Have you thought about contacting our customer service to find the right Zlideon slider for your zipper? Please note that you can exchange your product. Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-sav-contact-aide

Acheteur Vérifié

Published on 03/09/2017 à 13h30 following a purchase from 29/08/2017

Very good idea to solve our zipper problems. Avoid finding a seamstress to change everything.

Translated reviews

Acheteur Vérifié

Published on 21/08/2017 à 21h36 following a purchase from 08/08/2017

Awesome!!! Thank you...

Translated reviews

Acheteur Vérifié

Published on 21/08/2017 à 14h53 following a purchase from 04/08/2017

Good site

Translated reviews

Acheteur Vérifié

Published on 16/08/2017 à 07h53 following a purchase from 10/08/2017

A very practical site that provides solutions for zipper repairs

Translated reviews

Acheteur Vérifié

Published on 31/07/2017 à 13h57 following a purchase from 26/07/2017

well explained and fast delivery

Translated reviews

Acheteur Vérifié

Published on 28/07/2017 à 12h51 following a purchase from 21/07/2017

Clear site, you can quickly find what you are looking for.

Translated reviews

Acheteur Vérifié

Published on 22/07/2017 à 11h28 following a purchase from 07/07/2017

Complicated to set up despite the diagram that seems simple in theory. And the part broke

Translated reviews

Response from clip-zip.com Published on 26/07/2017

Have you thought about contacting our customer service in case the problem comes from the Zlideon slider? Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-sav-contact-aide