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V
Rating: 4 out of 5
Site offering very good solutions
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1 and 4 stars
Reset filtersM
Rating: 1 out of 5
As of today, I still have not received the order, placed on August 9
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Response from clip-zip.com
Hello, We apologize for this delivery issue. Please contact us by email and we will do our best to find a solution. Sincerely, The Clip&Zip team.
R
Rating: 1 out of 5
The ordered item was delivered quickly - but does not work at all. Despite comparing the zipper sizes, the zip closure does not snap onto the zipper and does not open and close the closure. That was wasted money.
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Response from clip-zip.com
Good day, we regret this bad experience, but would like to point out that you can always contact customer service if you have problems. Exchanging a product is always possible if the received product is defective. Best regards, your Clip&Zip team.
B
Rating: 1 out of 5
Fast delivery, product defective, could not open at first, then broke when pressed. Too bad!
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U
Rating: 4 out of 5
I was able to order the right size using the template.
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G
Rating: 4 out of 5
In line with my needs and fast delivery
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J
Rating: 4 out of 5
Very good idea for repairing a caravan awning door closure. Only small downside, the slider tends to reopen because my closure was a bit hard to maneuver.
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O
Rating: 4 out of 5
Hello, I returned it and I have not yet been refunded because it is too big. You used new names for the zippers, which was incorrect. I need the same zipper in size M, one size down. Unfortunately, this size seems to be out of stock. I would be happy to receive the correct one. Best regards, Oliver Wolber
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H
Rating: 4 out of 5
In line with my expectations
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P
Rating: 4 out of 5
Assembly done as expected in the instructions, good, but after 2 uses the zipper derails again..... what to do?
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B
Rating: 4 out of 5
Good overall impression, despite a customer service issue with the parts I had bought for my zipper, I was perfectly taken care of and was able to receive the supplies again to carry out my repair (I only had to pay the shipping costs for customer service). One should not tighten too much when making the repair, lest the supplies break. I am nonetheless satisfied with this company and the products delivered... Thank you for the various support.
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N
Rating: 4 out of 5
After initial difficulties, it worked with the help of the service. Now the zipper works again, not like an original, but it serves its purpose.
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C
Rating: 1 out of 5
The zipper replacement broke very quickly.
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Response from clip-zip.com
Good day, Thank you for taking the time to share your experiences with us. We apologize for the problem we had with our product. Please contact us by email so that customer service can assist you. Best regards, The clip-zip.com team
J
Rating: 4 out of 5
Delivery time by post quite long - more than 4 weeks. Excellent quality material.
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F
Rating: 4 out of 5
very good
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B
Rating: 4 out of 5
Easy ordering process. Products received quickly. Unfortunately, I broke the first replacement stop delivered with the sleeve by tightening it too hard (you have to know this, be careful this part is relatively fragile due to design finesse). So customer service, quick return of the product (shipping costs at my expense but that suits me). I was therefore able to finalize my repair while being careful not to make the same mistake again. I would therefore recommend Clip-zip without difficulty.
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S
Rating: 1 out of 5
Disappointed with poor quality, it breaks every time you have to pinch the sleeve and the tip, so it's impossible to repair the zipper and put my motorcycle jacket back on. I would have liked to have at least 2.
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X
Rating: 4 out of 5
Clear explanations on the product's instructions.
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L
Rating: 1 out of 5
Bad quality, when trying to open it as indicated, the small red plate broke the zip too, super 12 euros in the trash. It would be good to receive it open, it would be simpler.
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P
Rating: 4 out of 5
Repair the closure of my leather sofa without any problem! I highly recommend.
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M
Rating: 1 out of 5
Hello, I returned the first slider because it was too big, and I never received my new request. I called and sent messages but NOTHING.
I lost 8.95€
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I lost 8.95€
X
Rating: 1 out of 5
Difficult to evaluate the type and size, product thrown in the trash
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N
Rating: 1 out of 5
The zipper broke after two closures, please send me a new one!
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Response from clip-zip.com
Hello, We are sincerely sorry to learn that your zipper broke after such little use. Please contact us by email with your order reference and we will send you a functional slider as soon as possible. You will find the customer service information on our website. Best regards, The Clip-Zip team
B
Rating: 4 out of 5
Everything went well, although the delivery could have been faster. In the end, the zipper works again, but I have serious doubts about the longevity of the handle used to pull the slider. It's very thin and doesn't inspire confidence at all. We'll see over time...
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C
Rating: 1 out of 5
My return is simply not being answered.
Zippers don't work at all and the color is also wrong.
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Zippers don't work at all and the color is also wrong.
D
Rating: 4 out of 5
Successful function...but the information for use in seawater (wetsuit) is incorrect: two immersions and it is already rusty..!!!! Not great.
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F
Rating: 4 out of 5
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F
Rating: 4 out of 5
EEEEEEEEEEEEEEEEEEEEEEEEEEEE
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B
Rating: 1 out of 5
Well received, but does not work despite the right size and model for waterproof closure.
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F
Rating: 4 out of 5
They offer discounts that are not applied afterwards.
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J
Rating: 1 out of 5
The first zip I tried to install broke. The others do not work, despite having ordered the zips according to the dimensions of the zipper. Moreover, Clip-Zip is very expensive compared to the competition. In short, very disappointed.
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W
Rating: 4 out of 5
Unfortunately, the instructions are not in German.
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A
Rating: 4 out of 5
Instructions for placing the new pull tab insufficiently precise
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V
Rating: 4 out of 5
Fast delivery but the exchange is problematic because the 8B slider model is out of stock. How can I use my discount voucher (exchange)? I need a 8B slider. Please contact me at this email address
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A
Rating: 1 out of 5
The shipment never arrived, because it didn't leave.
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B
Rating: 4 out of 5
good
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D
Rating: 4 out of 5
Very good for the first order,,
Easy to install, excellent quality product and easy to choose the slider, overall complete satisfaction. But a second order posed a problem in choosing the size (received too large) but the good responsiveness of the site is there and I hope my new order will give me new satisfaction
Best regards
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Easy to install, excellent quality product and easy to choose the slider, overall complete satisfaction. But a second order posed a problem in choosing the size (received too large) but the good responsiveness of the site is there and I hope my new order will give me new satisfaction
Best regards
F
Rating: 1 out of 5
It seems easy in the video but the clip didn't fit on my jacket. I'm disappointed
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B
Rating: 4 out of 5
All ok
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J
Rating: 1 out of 5
Still waiting for the Model 8B in plastic, you advised me the 8A in metal which also does not fit. A bit tired of returning at my expense (this will be the second time). I will turn to another supplier.
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